TEST BANK FOR Operations Management 14th Edition by William J Stevenson ISBN: 978-1260238891 COMPLETE GUIDE ALL CHAPTERS COVERED 100% VERIFIED A+ GRADE ASSURED!!!!!NEW LATEST UPDATE!!!!GUARANTEED PASS!!!!!

TEST BANK
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Operations Management,14th Edition
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by William Stevenson Chapters 1 - 19
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,Table of Contents
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Chapter 01 Introduction to Operations Management C
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hapter 02 Competitiveness, Strategy, and Productivity
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Chapter 03 Forecasting x# x#




Chapter 04 Product and Service Desig
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nChapter 04S Reliability
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Chapter 05 Strategic Capacity Planning for Products and Servic
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esChapter 05S Decision Theory
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Chapter 06 Process Selection and Facility Layou
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tChapter 07 Work Design and Measurement Ch
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apter 07S Learning Curves
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Chapter 08 Location Planning and Analysi
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sChapter 08S The Transportation Model C
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hapter 09 Management of Quality Chapt
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er 10 Quality Control
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Chapter 10S Acceptance Sampling
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Chapter 11 Aggregate Planning and Master Scheduli
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ngChapter 12 MRP and ERP
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Chapter 13 Inventory Management
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#Chapter 14 JIT and Lean Operatio
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nsChapter 14S Maintenance
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Chapter 15 Supply Chain Manageme
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ntChapter 16 Scheduling
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Chapter 17 Project Management
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,Chapter 18 Management of Waiting Lin
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esChapter 19 Linear Programming
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Chapter 01 Introduction to Operations Management
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Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling
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andpromoting the organization's goods or services.
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True False



2. Often, the collective success or failure of companies' operations functions will impact th
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eability of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of
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thetwo types of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in m
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ostorganizations.
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True False



5. The greater the degree of customer involvement, the more challenging the design
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andmanagement of operations.
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True False

, 6. Goods producing organizations are not involved in service activitie
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s.True False
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7. Service operations require additional inventory because of the unpredictability of consum
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erdemand.
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True False



8. The value of outputs is measured by the prices customers are willing to pay for good
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s orservices.
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True False



9. The use of models will guarantee the best possible decisio
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ns.True False
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10. People who work in the field of operations should have skills that include both knowled
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geand people skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of livi
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ng.True #
x False



12. The operations manager has primary responsibility for making operations system desi
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gndecisions, such as system capacity and location of facilities.
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True False



13. The word "technology" is used only to refer to "information technology".
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True False