Telecommunication Essentials Course
v1.0
______________ technology supply communique facilities the capability to receive text, facts,
images, and video further to traditional voice facts. - ANS-Next Generation nine-1-1 (NG9-1-1)
________________ is a method for communicating with listening to-impaired callers who can
speak. The caller makes use of their voice to speak without delay to the Emergency Dispatcher,
who then uses a TTY to type a message returned to the caller. - ANS-Voice carryover
________________ technologies interact with your organisation's GeoFile machine to display
and track the area of area units ready with unique transmitters. - ANS-AVL/GPS
Academy-licensed employees shall no longer violate patient privateness legal guidelines and
shall always admire the ones rights. - ANS-authentic
An powerful first-class development software includes case review, comments, and: -
ANS-persevering with dispatch training (CDE).
An Emotional Content and Cooperation Score (ECCS) of two shows that the caller: - ANS-is
tense and demonstrating situation, however is cooperative.
In a random case assessment: - ANS-each name inside the database has an identical risk of
being decided on without bias or sample.
Most emergency callers are uncooperative or hysterical. - ANS-false
Public protection groups that fail to take appropriate remedial movement against personnel who
reveal negative performance can be determined accountable for the employee's beside the
point moves based on the felony concept of: - ANS-negligent retention
The great definition for 'wake-impact collision' from the following is: - ANS-a site visitors accident
as a result of the passage of an emergency car that does NOT immediately contain (hit) the
emergency vehicle.
The Gap Theory states that: - ANS-silent "gaps" throughout a name can elevate caller tension
and reason beside the point demands.