TO |GET |ALL |CHAPTERS |EMAIL |ME |AT>>>
TO |GET |ALL |CHAPTERS |EMAIL |ME |AT>>>
TEST BANK |
Operations and Supply Chain Management, 17th Edition
| | | | | | |
| by F. Robert Jacobs and Richard Chase
| | | | | |
Chapters 1 - 22 | Complete
| | | | |
, TABLE OF CONTENTS
| |
Chapter |1: |Introduction
Chapter |2: |Strategy
Chapter |3: |Design |of |Products |and |Services
| Chapter |4: |Projects
Chapter |5: |Strategic |Capacity |Management
| Chapter |6: |Learning |Curves
Chapter |7: |Manufacturing |Processes | Chapter
| 8: |Facility |Layout
Chapter |9: |Service |Processes
Chapter |10: |Waiting |Line |Analysis |and |Simulation
| Chapter |11: |Process |Design |and |Analysis
Chapter |12: |Quality |Management
| Chapter |13: |Statistical |Quality |Control
| Chapter |14: |Lean |Supply |Chains
Chapter |15: |Logistics |and |Distribution |Management
| Chapter |16: |Global |Sourcing |and |Procurement
| Chapter |17: |The |Internet |of |Things |and |ERP |
| Chapter |18: |Forecasting
Chapter |19: |Sales |and |Operations |Planning
| Chapter |20: |Inventory |Management
Chapter |21: |Material |Requirements |Planning | Chapter
22: |Workcenter |Scheduling
|
,Chapter 01 |
Efficiency |means |doing |the |right |things |to |create |the |most |value |for |the |company.
FALSE
Efficiency |means |doing |something |at |the |lowest |possible |cost.
1. Effectiveness |means |doing |the |right |things |to |create |the |most |value |for |the |company.
TRUE
Effectiveness |means |doing |the |right |things |to |create |the |most |value |for |the |company.
AACSB: |Analytical |Thinking
Blooms:
|Remember
| Difficulty: |1
|Easy
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
2. A |doctor |completes |a |surgical |procedure |on |a |patient |without |error. |The |patient |dies |anyway. |In |operations |management
|terms, |we | could |refer |to |this |doctor |as |being |efficient |but |not |effective.
TRUE
Efficiency |means |doing |something |at |the |lowest |possible |cost. |Effectiveness |means |doing |the |right |things |to |create |the |most
|value. |The | doctor |performed |the |surgery |without |error. |Because |the |patient |died, |no |value |was |created.
AACSB: |Analytical |Thinking
Blooms: |Analyze
| Difficulty: |2
|Medium
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
3. A |worker |can |be |efficient |without |being |effective.
TRUE
Efficiency |means |doing |something |at |the |lowest |possible |cost. |Effectiveness |means |doing |the |right |things |to |create |the |most
|value. | These |are |different |things.
AACSB: |Analytical | Thinking
| Blooms:
| Understand
| Difficulty: |2
|Medium
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
, 4. A |process |can |be |effective |without |being |efficient.
TRUE
Often, |maximizing |effectiveness |and |efficiency |at |the |same |time |creates |conflict |between |the |two |goals. |"Being |efficient" |at |the
| customer |service |counter |at |a |local |store |or |bank |means |using |the |fewest |number |of |clerks |possible |at |the |counter. |Being
|effective, | though, |means |minimizing |the |amount |of |time |customers |need |to |wait |in |line.
AACSB: |Analytical | Thinking
| Blooms:
| Understand
| Difficulty: |2
|Medium
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
5. Operations |and |supply |chain |management |is |defined |as |the |design, |operation, |and |improvement |of |the |systems |that
|create |and | deliver |the |firm's |primary |products |and |services.
TRUE
Operations |and |supply |chain |management |is |defined |as |the |design, |operation, |and |improvement |of |the |systems |that |create |and
|deliver | the |firm's |primary |products |and |services.
AACSB: |Analytical |Thinking
Blooms:
|Remember
| Difficulty: |1
|Easy
Learning |Objective: |01-01 |Identify |the |elements |of |operations |and |supply |chain |management. |(OSCM)
Topic: |What |Is |Operations |and |Supply |Chain |Management?
6. The |term |"value" |refers |to |the |relationship |between |quality |and |the |price |paid |by |the |consumer.
TRUE
Related |to |efficiency |and |effectiveness |is |the |concept |of |value, |which |can |be |metaphorically |defined |as |quality |divided |by |price.
AACSB: |Analytical |Thinking
Blooms:
|Remember
| Difficulty: |1
|Easy
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
7. Attempting |to |balance |the |desire |to |efficiently |use |resources |while |providing |a |highly |effective |service |may |create |conflict
| between | the |two |goals.
TRUE
Often |maximizing |effectiveness |and |efficiency |at |the |same |time |creates |conflict |between |the |two |goals.
AACSB: |Analytical |Thinking
Blooms: |Analyze
| Difficulty: |1
|Easy
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
TO |GET |ALL |CHAPTERS |EMAIL |ME |AT>>>
TEST BANK |
Operations and Supply Chain Management, 17th Edition
| | | | | | |
| by F. Robert Jacobs and Richard Chase
| | | | | |
Chapters 1 - 22 | Complete
| | | | |
, TABLE OF CONTENTS
| |
Chapter |1: |Introduction
Chapter |2: |Strategy
Chapter |3: |Design |of |Products |and |Services
| Chapter |4: |Projects
Chapter |5: |Strategic |Capacity |Management
| Chapter |6: |Learning |Curves
Chapter |7: |Manufacturing |Processes | Chapter
| 8: |Facility |Layout
Chapter |9: |Service |Processes
Chapter |10: |Waiting |Line |Analysis |and |Simulation
| Chapter |11: |Process |Design |and |Analysis
Chapter |12: |Quality |Management
| Chapter |13: |Statistical |Quality |Control
| Chapter |14: |Lean |Supply |Chains
Chapter |15: |Logistics |and |Distribution |Management
| Chapter |16: |Global |Sourcing |and |Procurement
| Chapter |17: |The |Internet |of |Things |and |ERP |
| Chapter |18: |Forecasting
Chapter |19: |Sales |and |Operations |Planning
| Chapter |20: |Inventory |Management
Chapter |21: |Material |Requirements |Planning | Chapter
22: |Workcenter |Scheduling
|
,Chapter 01 |
Efficiency |means |doing |the |right |things |to |create |the |most |value |for |the |company.
FALSE
Efficiency |means |doing |something |at |the |lowest |possible |cost.
1. Effectiveness |means |doing |the |right |things |to |create |the |most |value |for |the |company.
TRUE
Effectiveness |means |doing |the |right |things |to |create |the |most |value |for |the |company.
AACSB: |Analytical |Thinking
Blooms:
|Remember
| Difficulty: |1
|Easy
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
2. A |doctor |completes |a |surgical |procedure |on |a |patient |without |error. |The |patient |dies |anyway. |In |operations |management
|terms, |we | could |refer |to |this |doctor |as |being |efficient |but |not |effective.
TRUE
Efficiency |means |doing |something |at |the |lowest |possible |cost. |Effectiveness |means |doing |the |right |things |to |create |the |most
|value. |The | doctor |performed |the |surgery |without |error. |Because |the |patient |died, |no |value |was |created.
AACSB: |Analytical |Thinking
Blooms: |Analyze
| Difficulty: |2
|Medium
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
3. A |worker |can |be |efficient |without |being |effective.
TRUE
Efficiency |means |doing |something |at |the |lowest |possible |cost. |Effectiveness |means |doing |the |right |things |to |create |the |most
|value. | These |are |different |things.
AACSB: |Analytical | Thinking
| Blooms:
| Understand
| Difficulty: |2
|Medium
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
, 4. A |process |can |be |effective |without |being |efficient.
TRUE
Often, |maximizing |effectiveness |and |efficiency |at |the |same |time |creates |conflict |between |the |two |goals. |"Being |efficient" |at |the
| customer |service |counter |at |a |local |store |or |bank |means |using |the |fewest |number |of |clerks |possible |at |the |counter. |Being
|effective, | though, |means |minimizing |the |amount |of |time |customers |need |to |wait |in |line.
AACSB: |Analytical | Thinking
| Blooms:
| Understand
| Difficulty: |2
|Medium
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
5. Operations |and |supply |chain |management |is |defined |as |the |design, |operation, |and |improvement |of |the |systems |that
|create |and | deliver |the |firm's |primary |products |and |services.
TRUE
Operations |and |supply |chain |management |is |defined |as |the |design, |operation, |and |improvement |of |the |systems |that |create |and
|deliver | the |firm's |primary |products |and |services.
AACSB: |Analytical |Thinking
Blooms:
|Remember
| Difficulty: |1
|Easy
Learning |Objective: |01-01 |Identify |the |elements |of |operations |and |supply |chain |management. |(OSCM)
Topic: |What |Is |Operations |and |Supply |Chain |Management?
6. The |term |"value" |refers |to |the |relationship |between |quality |and |the |price |paid |by |the |consumer.
TRUE
Related |to |efficiency |and |effectiveness |is |the |concept |of |value, |which |can |be |metaphorically |defined |as |quality |divided |by |price.
AACSB: |Analytical |Thinking
Blooms:
|Remember
| Difficulty: |1
|Easy
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
7. Attempting |to |balance |the |desire |to |efficiently |use |resources |while |providing |a |highly |effective |service |may |create |conflict
| between | the |two |goals.
TRUE
Often |maximizing |effectiveness |and |efficiency |at |the |same |time |creates |conflict |between |the |two |goals.
AACSB: |Analytical |Thinking
Blooms: |Analyze
| Difficulty: |1
|Easy
Learning |Objective: |01-04 |Evaluate |the |efficiency |of |a
|firm. | Topic: |Efficiency, |Effectiveness,
|and |Value
