Complete all cases for_
Business & society: ethics, sustainability & stakeholder management 11th edition
by archie carroll, jill brown| verified
11th edition
,All cases for
Business & society 11th edition archie b. Carroll, jill brown
Guidelines for case analysis
The following guidelines are designed to assist in the case analysis process. The
guidelines are not intended to be a rigid format, however. Each question is intended to
surface information that will be helpful in analyzing and resolving the case. Each case is
different, and some parts of these guidelines may not apply in every case.
Following each case are discussion questions that should be answered as part of any
complete case analysis. The heart of any case analysis is the recommendations made
based on a solid logical foundation. The questions dealing with problem and issue
identification and analysis and evaluation should be used to define and then defend
recommendations made in the final recommendations step.
Guidelines for analyzing cases
Problem and issue identification
1. What are the central facts of the case? What assumptions are you making about these
facts?
2. What is the major overriding issue in the case? What major question or issues does this
case address that merits study at this point in the course?
3. What sub-issues or related issues are present in the case that merit consideration now?
Analysis and evaluation
1. Who are the stakeholders in the case, and what are their stakes? What challenges,
threats, or opportunities are posed by these stakeholders?
2. What economic, legal, ethical, and philanthropic responsibilities does the company
have, and what is the nature and extent of these responsibilities?
3. If the case involves company actions, evaluate what the company did or did not do in
handling the issue affecting it.
,Recommendations
1. What recommendations do you have for this case? If a company's strategies or actions
are involved, should the company have acted as it did? What action should the company
take now? Why? Be as specific as possible. List several options as well as the pros and
cons of each alternative. Be prepared to discuss why you eliminated those options you
discarded and defend your chosen alternative. Mention and discuss any important
implementation considerations. This last step is crucial because recommendations that
cannot be implemented are worthless.
Case 1: walmart: the main street merchant of doom
1. What are the major issues in the case? What does walmart’s experience tell you
about the business and society relationship?
The major issues in the case center on walmart‘s expansion. The case focuses on the
impact to the communities to which walmart moves, from both environmental and
economic perspectives. Walmart has been criticized for the aggressive and even
predatory tactics that it takes with respect to local merchants. Competition is what drives
walmart, and a merchant who competes directly with them will lose. Is it unethical for
any company, not just walmart, to drive out all competition? Is walmart using its size and
ability to undersell small local merchants until they are driven out in order to establish an
unfair monopoly on local markets? Is this a violation of the spirit of anti-monopoly laws?
The walmart experience tells us that business and society have a symbiotic relationship,
that the fabric of a community is impacted dramatically by the entry of a company like
walmart, and that this fabric is sacrificed to poor working conditions, low wages, and
lower-priced goods.
2. What happened to the ―penney idea,‖ sam’s ten-foot rule, and the buy america plan?
Were these discontinued over time, or did they fade away and get lost when sam died?
To fulfill a cost-cutting philosophy, many stores eliminated their famed greeters, and this
opened the door to problems (increased crime) because one fewer deterrent existed.
Walmart eventually abandoned the buy american plan and became one of the largest
purchasers of products made overseas. In fact, the company in time became the country‘s
largest purchaser of chinese goods in any industry.
, 3. Assess walmart’s corporate social responsibility using the four-part csr model. Is
walmart socially responsible even though it has had a devastating impact on many small
merchants and various stakeholder groups, and some communities do not want it?
The following is an assessment of walmart‘s corporate social responsibility using the
four-part csr model:
Economic: walmart‘s economic performance has been outstanding. According to the text,
in the 2020 fortune 500 listing, walmart has held on to its #1 position in terms of
revenues: $524 million. On a global scale, walmart has more than 11,500 stores, and
during the pandemic, its
E-commerce went up by 74 percent. The year 2020 was a big year for walmart as it
continued to provide essential products and services for millions of citizens. The
company grew its revenue by $35 billion, and its e-commerce business grew by triple
digits. Its goal of providing quality merchandise at a low cost to consumers meets
society‘s economic expectations for the company.
Legal: walmart‘s adherence to the laws of the country generally has been good, but an
explosion of lawsuits by employees and other stakeholders is tarnishing the company‘s
image in this area. As the world‘s largest employer and the largest nongovernmental
employer, walmart gets sued 20 times a day, close to 5,000 times every year. Many of
these lawsuits are filed by its employees over employment discrimination issues or wage
and hour claims, often regarding overtime. The most serious employee issues walmart
has faced in the past decades have been accusations of gender discrimination against
women. More often than not, these lawsuits are settled out of court. According to
walmart‘s annual report for the year ending january 31, 2010,
The company is a defendant in ―various cases containing class-action allegations.‖ the
company notes that if these cases are ―decided adversely to [the company] or settled by
[the company],‖ it could result in a material liability to the company and adversely impact
the company‘s ―financial condition or results of operations.‖ in april 2010, the ninth
circuit court of appeals, sitting en banc, upheld the class-action status in dukes v. Wal-
mart stores, inc., a class-action lawsuit
Business & society: ethics, sustainability & stakeholder management 11th edition
by archie carroll, jill brown| verified
11th edition
,All cases for
Business & society 11th edition archie b. Carroll, jill brown
Guidelines for case analysis
The following guidelines are designed to assist in the case analysis process. The
guidelines are not intended to be a rigid format, however. Each question is intended to
surface information that will be helpful in analyzing and resolving the case. Each case is
different, and some parts of these guidelines may not apply in every case.
Following each case are discussion questions that should be answered as part of any
complete case analysis. The heart of any case analysis is the recommendations made
based on a solid logical foundation. The questions dealing with problem and issue
identification and analysis and evaluation should be used to define and then defend
recommendations made in the final recommendations step.
Guidelines for analyzing cases
Problem and issue identification
1. What are the central facts of the case? What assumptions are you making about these
facts?
2. What is the major overriding issue in the case? What major question or issues does this
case address that merits study at this point in the course?
3. What sub-issues or related issues are present in the case that merit consideration now?
Analysis and evaluation
1. Who are the stakeholders in the case, and what are their stakes? What challenges,
threats, or opportunities are posed by these stakeholders?
2. What economic, legal, ethical, and philanthropic responsibilities does the company
have, and what is the nature and extent of these responsibilities?
3. If the case involves company actions, evaluate what the company did or did not do in
handling the issue affecting it.
,Recommendations
1. What recommendations do you have for this case? If a company's strategies or actions
are involved, should the company have acted as it did? What action should the company
take now? Why? Be as specific as possible. List several options as well as the pros and
cons of each alternative. Be prepared to discuss why you eliminated those options you
discarded and defend your chosen alternative. Mention and discuss any important
implementation considerations. This last step is crucial because recommendations that
cannot be implemented are worthless.
Case 1: walmart: the main street merchant of doom
1. What are the major issues in the case? What does walmart’s experience tell you
about the business and society relationship?
The major issues in the case center on walmart‘s expansion. The case focuses on the
impact to the communities to which walmart moves, from both environmental and
economic perspectives. Walmart has been criticized for the aggressive and even
predatory tactics that it takes with respect to local merchants. Competition is what drives
walmart, and a merchant who competes directly with them will lose. Is it unethical for
any company, not just walmart, to drive out all competition? Is walmart using its size and
ability to undersell small local merchants until they are driven out in order to establish an
unfair monopoly on local markets? Is this a violation of the spirit of anti-monopoly laws?
The walmart experience tells us that business and society have a symbiotic relationship,
that the fabric of a community is impacted dramatically by the entry of a company like
walmart, and that this fabric is sacrificed to poor working conditions, low wages, and
lower-priced goods.
2. What happened to the ―penney idea,‖ sam’s ten-foot rule, and the buy america plan?
Were these discontinued over time, or did they fade away and get lost when sam died?
To fulfill a cost-cutting philosophy, many stores eliminated their famed greeters, and this
opened the door to problems (increased crime) because one fewer deterrent existed.
Walmart eventually abandoned the buy american plan and became one of the largest
purchasers of products made overseas. In fact, the company in time became the country‘s
largest purchaser of chinese goods in any industry.
, 3. Assess walmart’s corporate social responsibility using the four-part csr model. Is
walmart socially responsible even though it has had a devastating impact on many small
merchants and various stakeholder groups, and some communities do not want it?
The following is an assessment of walmart‘s corporate social responsibility using the
four-part csr model:
Economic: walmart‘s economic performance has been outstanding. According to the text,
in the 2020 fortune 500 listing, walmart has held on to its #1 position in terms of
revenues: $524 million. On a global scale, walmart has more than 11,500 stores, and
during the pandemic, its
E-commerce went up by 74 percent. The year 2020 was a big year for walmart as it
continued to provide essential products and services for millions of citizens. The
company grew its revenue by $35 billion, and its e-commerce business grew by triple
digits. Its goal of providing quality merchandise at a low cost to consumers meets
society‘s economic expectations for the company.
Legal: walmart‘s adherence to the laws of the country generally has been good, but an
explosion of lawsuits by employees and other stakeholders is tarnishing the company‘s
image in this area. As the world‘s largest employer and the largest nongovernmental
employer, walmart gets sued 20 times a day, close to 5,000 times every year. Many of
these lawsuits are filed by its employees over employment discrimination issues or wage
and hour claims, often regarding overtime. The most serious employee issues walmart
has faced in the past decades have been accusations of gender discrimination against
women. More often than not, these lawsuits are settled out of court. According to
walmart‘s annual report for the year ending january 31, 2010,
The company is a defendant in ―various cases containing class-action allegations.‖ the
company notes that if these cases are ―decided adversely to [the company] or settled by
[the company],‖ it could result in a material liability to the company and adversely impact
the company‘s ―financial condition or results of operations.‖ in april 2010, the ninth
circuit court of appeals, sitting en banc, upheld the class-action status in dukes v. Wal-
mart stores, inc., a class-action lawsuit
