Fundamentals for Success in Business
- WGU Questions and Answers 2025
Ability - ANSWERS--Possession of the means to do something
Active Listening - ANSWERS--Giving the sender full, undisrupted attention with the
intention of fully receiving his or her message
Aggressive Communicator - ANSWERS--Forceful communication style often carried out
in a loud and hostile manner
Assertive communicator - ANSWERS--Productive communication style used by those
who express their ideas while listening attentively to others
Attraction-Selection-Attrition (A-S-A) - ANSWERS--A theory holding that (1) Individuals
are attracted to organization whose members are similar to themselves in terms of
personality, values, interests and other attribute; (2) organizations are more likely to
select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more likely
to leave
Attrition - ANSWERS--The unpredictable and uncontrollable but normal reduction of
work force due to resignations, retirement, sickness, or death
Autocratic Style - ANSWERS--Leadership style that keeps close control over
subordinates and does not seek much input from others
Barrier to Effective Communication - ANSWERS--Factor that prevents the receiver from
receiving and understanding the message accurately
, Behavioral Event Interviews - ANSWERS--Guided interview questions where individuals
describe their thoughts and feelings during specific situations and a coach helps
establish a development plan
Coercive power - ANSWERS--Ability to take something away or punish someone for
noncompliance
Communication - ANSWERS--Sharing understanding and meanings via oral, nonverbal,
and written forms
Communication Style - ANSWERS--Dominant way in which an individual interacts and
exchanges information with others
Consideration - ANSWERS--The relationship oriented between behaviors of a leader
Emotional Quotient (EQ) - ANSWERS--The level of a person's emotional intelligence,
often as represented by a score in a standardized test
Corporate Culture - ANSWERS--The attitudes, values, and standards of behavior that
distinguishes one organization form another
Corporate Social Responsibility (CSR) - ANSWERS--Philosophy in which a company
voluntarily engages in actions that benefit society, be it economically, socially, politically,
or environmentally
Cultutal Diversity - ANSWERS--The existence of a variety of cultural or ethnic groups
within a workplace
CVF Model - ANSWERS--Framework for assessing organizational culture and
organizational dynamics
Channel - ANSWERS--Means of passing information from sender to recipient, such as
via face-to-face meeting or telephone calls
Code of Ethics - ANSWERS--Guide that publicly sets out an organization's key values
and ethical obligations
Design Thinking - ANSWERS--A method of problem-solving strategy wherein the data
collected are expressed visually in order to create new strategies, ways, and methods to
solve problems, create opportunities or strengthen weaknesses
Effective Communication - ANSWERS--When information transmitted is interpreted by
the receiver in the way it was intended by the sender
- WGU Questions and Answers 2025
Ability - ANSWERS--Possession of the means to do something
Active Listening - ANSWERS--Giving the sender full, undisrupted attention with the
intention of fully receiving his or her message
Aggressive Communicator - ANSWERS--Forceful communication style often carried out
in a loud and hostile manner
Assertive communicator - ANSWERS--Productive communication style used by those
who express their ideas while listening attentively to others
Attraction-Selection-Attrition (A-S-A) - ANSWERS--A theory holding that (1) Individuals
are attracted to organization whose members are similar to themselves in terms of
personality, values, interests and other attribute; (2) organizations are more likely to
select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more likely
to leave
Attrition - ANSWERS--The unpredictable and uncontrollable but normal reduction of
work force due to resignations, retirement, sickness, or death
Autocratic Style - ANSWERS--Leadership style that keeps close control over
subordinates and does not seek much input from others
Barrier to Effective Communication - ANSWERS--Factor that prevents the receiver from
receiving and understanding the message accurately
, Behavioral Event Interviews - ANSWERS--Guided interview questions where individuals
describe their thoughts and feelings during specific situations and a coach helps
establish a development plan
Coercive power - ANSWERS--Ability to take something away or punish someone for
noncompliance
Communication - ANSWERS--Sharing understanding and meanings via oral, nonverbal,
and written forms
Communication Style - ANSWERS--Dominant way in which an individual interacts and
exchanges information with others
Consideration - ANSWERS--The relationship oriented between behaviors of a leader
Emotional Quotient (EQ) - ANSWERS--The level of a person's emotional intelligence,
often as represented by a score in a standardized test
Corporate Culture - ANSWERS--The attitudes, values, and standards of behavior that
distinguishes one organization form another
Corporate Social Responsibility (CSR) - ANSWERS--Philosophy in which a company
voluntarily engages in actions that benefit society, be it economically, socially, politically,
or environmentally
Cultutal Diversity - ANSWERS--The existence of a variety of cultural or ethnic groups
within a workplace
CVF Model - ANSWERS--Framework for assessing organizational culture and
organizational dynamics
Channel - ANSWERS--Means of passing information from sender to recipient, such as
via face-to-face meeting or telephone calls
Code of Ethics - ANSWERS--Guide that publicly sets out an organization's key values
and ethical obligations
Design Thinking - ANSWERS--A method of problem-solving strategy wherein the data
collected are expressed visually in order to create new strategies, ways, and methods to
solve problems, create opportunities or strengthen weaknesses
Effective Communication - ANSWERS--When information transmitted is interpreted by
the receiver in the way it was intended by the sender
