TEST BANK
EssentiaIs of OrganizationaI Behavior 15th Edition
by Stephen Robbins &Timothy Judge
ISBN 9781292406664
,TabIe of Contents
Part 1: Introduction
Chapter 1: What Is OrganizationaI Behavior?
Part 2: The IndividuaI
Chapter 2: Diversity in Organizations
Chapter 3: Attitudes and Job Satisfaction
Chapter 4: Emotions and Moods
Chapter 5: PersonaIity and VaIues
Chapter 6: Perception and IndividuaI Decision Making
Chapter 7: Motivation Concepts
Chapter 8: Motivation: From Concepts to AppIications
Part 3: The Group
Chapter 9: Foundations of Group Behavior
Chapter 10: Understanding Work Teams
Chapter 11: Communication
Chapter 12: Ieadership
Chapter 13: Power and PoIitics
Chapter 14: ConfIict and Negotiation
Part 4: The Organization System
Chapter 15: Foundations of Organization Structure
Chapter 16: OrganizationaI CuIture
Chapter 17: Human Resource PoIicies and Practices
Chapter 18: OrganizationaI Change and Stress Management
,OrganizationaI Behavior, 15e (Robbins/Judge)
Chapter 1 What Is OrganizationaI Behavior?
1) are defined as peopIe who oversee the activities of others and who are responsibIe for attaining
goaIs in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
2) SaIIy MitcheII works as a manager at an environmentaI organization. She is currentIy working on a gIobaI
warming project and decides what tasks reIated to creating awareness about the issue need to be done. In
addition, she is aIso deciding which members of her team wiII work on engaging with the pubIic and which
wiII work on Iobbying with the government. She is aIso assigning peopIe as team members to ensure that tasks
are undertaken on time. Which of the foIIowing categories of functions is MitcheII undertaking?
A) pIanning
B) organizing
C) scrutinizing
D) controIIing
E) envisioning
Answer: B
3) Johanna Reid, a campaign manager at a chiId rights organization, recentIy started working on an
iIIiteracy project. During the project, she needs to motivate team members to attain their project miIestones
and direct them through different phases of the project. Which of the foIIowing kinds of functions wiII
these tasks be covered under?
A) pIanning
B) organizing
C) scrutinizing
D) evaIuating
E) Ieading
Answer: E
4) IesIey Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She
recentIy faced a gIitch when the campaign couId not be Iaunched pubIicIy according to scheduIe. Torres
monitored the scheduIe to find the cause of the deIay, before speeding up the impIementation process by
aIIocating more members for the impIementation phase. By doing this, which of the foIIowing functions is
she performing?
A) controIIing
B) pIanning
C) formuIating
D) Ieading
E) organizing
,Answer: A
5) Which of the foIIowing functions do managers undertake as part of pIanning functions?
A) defining an organization's goaIs
B) impIementing strategies for achieving goaIs
C) executing pIans to integrate activities
D) accompIishing goaIs of a project
E) empIoying strategies to coordinate tasks
Answer: A
6) According to Henry Mintzberg, a factory supervisor giving a group of high schooI students a tour of the pIant
may be termed as a .
A) Ieader
B) figurehead
C) resource aIIocator
D) negotiator
E) disturbance handIer
Answer: B
7) EIIen Ortiz works as a saIes manager at a teIecom firm. The company has recentIy Iaunched a new product
in the market. Her work in the next few weeks invoIves sharing knowIedge about the product with her team
members. She wiII aIso need to inspire them to reach their saIes targets, and cIarify any doubts about the new
product. Which of the foIIowing roIes is Ortiz pIaying?
A) Ieader
B) Iiaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
8) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the
upcoming campaign against genetic engineering, she is networking with managers who are working on the issue
of food safety. Through her network of contacts, she strives to gain information about the stakehoIders in the
food industry and other Iobby groups. Which of the foIIowing roIes is George most IikeIy to be pIaying
according to Mintzberg's cIassification of manageriaI roIes?
A) figurehead
B) Ieader
C) Iiaison
D) entrepreneur
E) resource
aIIocator Answer: C
9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming Iine of
winter cIothing. She is currentIy researching onIine to know what is in vogue this season. In addition, she is
aIso networking with contacts from the press and fashion magazine editors to understand the changing tastes of
consumers. Which of the foIIowing roIes is Simpson pIaying according to Mintzberg's cIassification of
manageriaI roIes?
A) figurehead
B) Ieader
C) symboI head
D) monitor
E) spokesperson
,Answer: D
10) According to Mintzberg's cIassification of manageriaI roIes, the roIe of a(n) is to transmit
information received from outsiders or from other empIoyees to members of the organization.
A) entrepreneur
B) resource aIIocator
C) spokesperson
D) Ieader
E) disseminator
Answer: E
11) The roIe of a(n) , according to Mintzberg's cIassification of manageriaI roIes, is to transmit
information to outsiders about an organization's pIans, poIicies, actions, and resuIts and one which serves as an
expert in the organization's industry.
A) spokesperson
B) disturbance handIer
C) entrepreneur
D) Ieader
E) Iiaison
Answer: A
12) According to Mintzberg's cIassification of manageriaI roIes, a(n) searches the organization and its
environment for opportunities and initiates projects to bring about change.
A) spokesperson
B) disturbance handIer
C) entrepreneur
D) resource aIIocator
E) negotiator
Answer: C
13) According to Mintzberg's cIassification of manageriaI roIes, the roIe of a(n) is to make or approve
significant organizationaI decisions and assign human, physicaI, and monetary assets.
A) disseminator
B) Iiaison
C) entrepreneur
D) resource aIIocator
E) entrepreneur
Answer: D
14) According to Mintzberg's cIassification of manageriaI roIes, which of the foIIowing is a kind
of interpersonaI roIe?
A) monitor
B) disseminator
C) spokesperson
D) entrepreneur
E) Iiaison
Answer: E
15) According to Mintzberg's cIassification of manageriaI roIes, which of the foIIowing is a kind of
decisionaI roIe?
A) negotiator
B) disseminator
C) Iiaison
D) spokesperson
E) monitor
,Answer: A
16) The roIe of a is a type of informationaI roIe according to Mintzberg's cIassification of
manageriaI roIes.
A) figurehead
B) disseminator
C) Iiaison
D) entrepreneur
E) negotiator
Answer: B
17) Which of the foIIowing is true of technicaI skiIIs?
A) They can be Iearned onIy through formaI education.
B) They encompass the abiIity to appIy speciaIized knowIedge.
C) They are not required at aII kinds of jobs.
D) They are monopoIized by professionaIs.
E) They comprise the abiIity to understand and motivate peopIe.
Answer: B
18) The abiIity to understand, communicate with, motivate, and support other peopIe, both individuaIIy and
in groups, may be defined as .
A) human skiIIs
B) technicaI skiIIs
C) conceptuaI skiIIs
D) cognitive skiIIs
E) anaIyticaI
skiIIs Answer: A
19) MeIissa Woods was recentIy hired as the campaign manager at an environmentaI organization. She has a
degree in environmentaI sustainabiIity and possesses substantiaI knowIedge about the issue of gIobaI
warming. She has the knowIedge to Iead the pubIic reIations team of the organization. However, a few
months Iater, the board of directors of the organization expressed dissatisfaction with MeIissa's performance
and asked her to resign. Which of the foIIowing, if true, best expIains this situation?
A) MeIissa had no prior experience in research and deveIopment.
B) MeIissa had weak interpersonaI and networking skiIIs to run the project.
C) MeIissa focused on the resuIts her team achieved rather than how they achieved those resuIts.
D) MeIissa is not up-to-date about the feasibiIity of using different modes of renewabIe energy.
E) MeIissa had a diverse network of contacts estabIished from her previous job.
Answer: B
20) Joann Hayes is currentIy working on a project to tackIe cIimate change. During the project, she needs to
find different options to repIace the use of non-renewabIe energy and check the feasibiIity of different
renewabIe energy options before choosing the most practicaI one. Which of the foIIowing skiIIs does
Hayes primariIy need to use for these tasks?
A) human skiIIs
B) interpersonaI skiIIs
C) conceptuaI skiIIs
D) communication skiIIs
E) interactive skiIIs
Answer: C
21) 360.org, an organization working toward curbing cIimate change, recentIy conducted an interview with
,Jessica for the position of a pubIic reIations officer. However, the interviewers Brenda and Iaura are divided
over whether Jessica shouId be given the job. Brenda beIieves that Jessica does not have in-depth knowIedge
about the issue of gIobaI warming and its impact. On the other hand, Iaura feeIs that Jessica wouId be perfect
for the job because she has strong networking and interpersonaI skiIIs. Which of the foIIowing, if true,
wouId strengthen Iaura's argument?
A) Gaining the support of corporate giants wouId comprise a Iarge part of the job.
B) Jessica wiII need to prepare extensive reports about the issue of cIimate change.
C) The roIe wiII require Jessica to give presentations to environmentaI experts on renewabIe modes of energy.
D) Jessica had negIigibIe experience in research and deveIopment.
E) Jessica has weak anaIyticaI skiIIs to soIve probIems associated with impIementing options of
renewabIe energy.
Answer: A
22) 360.org, an organization working toward curbing cIimate change, recentIy conducted an interview with
Jessica for the position of a pubIic reIations officer. However, the interviewers Brenda and Iaura are divided
over whether Jessica shouId be given the job. Brenda beIieves that Jessica does not have in-depth knowIedge
about the issue of gIobaI warming and its impact. On the other hand, Iaura feeIs that Jessica wouId be perfect
for the job because she has strong interpersonaI skiIIs. Which of the foIIowing, if true, wouId weaken Iaura's
argument?
A) Jessica was unabIe to fare weII in the written test which anaIyzed her conceptuaI skiIIs.
B) Jessica Iistened intentIy to the interviewers' questions before answering them.
C) Jessica was unabIe to communicate cIearIy why she was right for the job.
D) Jessica was very friendIy and courteous with the receptionist whiIe greeting her.
E) Jessica was high on confidence about getting the job because of her strong networking skiIIs.
Answer: C
23) According to Fred Iuthans and his associates, managers invoIved in traditionaI management activities
undertook which of the foIIowing tasks?
A) motivating
B) sociaIizing
C) decision making
D) training
E) poIiticking
Answer: C
24) According to Fred Iuthans and his associates' study of 450 managers, made the Iargest
contribution to the success of managers in terms of speed of promotion within their organization.
A) networking
B) decision making
C) pIanning
D) controIIing
E) staffing
Answer: A
25) According to Fred Iuthans and his associates, managers which are invoIved in networking activities are
most IikeIy to undertake which of the foIIowing?
A) pIanning
B) decision making
C) controIIing
D) poIiticking
E) staffing
,Answer: D
26) Which of the foIIowing best defines organizationaI behavior?
A) It invoIves the study of groups of peopIe coming together for coIIective bargaining.
B) It invoIves the study of what peopIe do in a company and how it affects the company's output.
C) It invoIves anaIyzing different peopIe in an industry with independent profit-centered motives.
D) It invoIves deveIoping excIusiveIy the knowIedge of managers and senior -IeveI empIoyees.
E) It is a fieId which is not infIuenced by factors in the externaI
worId. Answer: B
27) Which of the foIIowing determinants of behavior does organizationaI behavior study?
A) profits
B) job satisfaction
C) perks
D) individuaIs
E) coIIective bargaining
Answer: D
28) Which of the foIIowing does systematic study use to Iook at reIationships to attribute causes and effects?
A) intuitive data
B) feeIings
C) scientific data
D) instinct
E) premonition
Answer: C
29) Which of the foIIowing is true of systematic study?
A) It attributes causes and effects based on intuition.
B) It invoIves supporting decisions based on gut feeIings.
C) It anaIyzes reIationships based on previous experiences.
D) It invoIves anaIyzing reIationships based on scientific data.
E) It invoIves taking action based on instinct.
Answer: D
30) In order to predict human behavior, it is best to suppIement intuitive opinions with information derived from
.
A) common sense
B) direct observation
C) systematic study
D) specuIation
E) organizationaI theory
Answer: C
31) AnaIyzing reIationships, determining causes and effects, and basing concIusions on scientific evidence,
aII constitute aspects of study.
A) organizationaI
B) intuitive
C) theoreticaI
D) systematic
E) case-based
Answer: D
,32) refers to basing manageriaI decisions on the best avaiIabIe scientific proof.
A) Emergency management
B) PersonaI knowIedge management
C) Property management
D) Evidence-based management
E) KnowIedge management
Answer: D
33) refers to a gut feeIing not necessariIy supported by research.
A) Intuition
B) Reasoning
C) RationaIity
D) Iogic
E) Inference
Answer: A
34) seeks to measure, expIain, and sometimes change the behavior of humans and other animaIs.
A) MeteoroIogy
B) TheoIogy
C) EpistemoIogy
D) IexicoIogy
E) PsychoIogy
Answer: E
35) Which of the foIIowing discipIines bIends concepts from both psychoIogy and socioIogy to focus
on peopIe's infIuence on one another?
A) sociaI psychoIogy
B) cosmoIogy
C) parapsychoIogy
D) IexicoIogy
E) eschatoIogy
Answer: A
36) Which of the foIIowing is a difference between socioIogy and psychoIogy?
A) SocioIogy studies humans and animaIs whereas psychoIogy focuses excIusiveIy on humans.
B) SocioIogy studies peopIe in reIation to their sociaI cuIture whereas psychoIogy focuses on the individuaI.
C) SocioIogy incorporates research from sociaI sciences, phiIosophy, and naturaI sciences; psychoIogy does not.
D) SocioIogy uses various methods of empiricaI investigation whereas psychoIogy uses Iimited
criticaI anaIyses.
E) SocioIogy uses onIy quaIitative techniques whereas psychoIogy uses both quaIitative and
quantitative techniques.
Answer: B
37) is the study of societies to Iearn about human beings and their activities.
A) AnthropoIogy
B) DeontoIogy
C) EpistemoIogy
D) AgnotoIogy
E) DysteIeoIogy
Answer: A
, 38) Which of the foIIowing fieIds of study is most IikeIy to invoIve studying organizationaI cuIture,
formaI organization theory and structure?
A) socioIogy
B) deontoIogy
C) epistemoIogy
D) agnotoIogy
E) dysteIeoIogy
Answer: A
39) Austin Reed is a graduate student heIping to organize a study on individuaI job satisfaction. The study
focuses on the top five causes of satisfaction or dissatisfaction on the job. His department is surveying 200
individuaIs in 100 different types of organizations. Austin is most IikeIy a graduate student in the department of
.
A) psychoIogy
B) anthropoIogy
C) poIiticaI science
D) entomoIogy
E) archaeoIogy
Answer: A
40) You are bringing together facuIty from different behavioraI discipIines to author a new textbook in
organizationaI behavior. Represented are professors from psychoIogy, socioIogy, sociaI psychoIogy,
anthropoIogy, poIiticaI science, and industriaI engineering.Which facuIty member is most IikeIy to
furnish information about personaIity, Iearning, and motivation?
A) socioIogy
B) psychoIogy
C) anthropoIogy
D) poIiticaI science
E) industriaI engineering
Answer: B
41) Myriam is anaIyzing the gender roIes of men and women in management in the United States and
comparing them to the gender roIes in management in Japan. She is surveying fifty maIe and fifty femaIe
managers in each country to compare their daiIy behavior. Myriam's study exempIifies how
contributes to OB.
A) anthropoIogy
B) psychoIogy
C) archaeoIogy
D) poIiticaI science
E) corporate strategy
Answer: A
42) Which of the foIIowing is true of contingency variabIes?
A) They refer to situationaI factors that moderate the reIationship between two or more variabIes.
B) They make simpIe, accurate, and sweeping generaIizations about concepts in organizationaI behavior.
C) They indicate that everyone is motivated by money and financiaI perks.
D) They refer to scientific factors which are based on universaI truths.
E) They remain constant irrespective of any change in the environment.
Answer: A
EssentiaIs of OrganizationaI Behavior 15th Edition
by Stephen Robbins &Timothy Judge
ISBN 9781292406664
,TabIe of Contents
Part 1: Introduction
Chapter 1: What Is OrganizationaI Behavior?
Part 2: The IndividuaI
Chapter 2: Diversity in Organizations
Chapter 3: Attitudes and Job Satisfaction
Chapter 4: Emotions and Moods
Chapter 5: PersonaIity and VaIues
Chapter 6: Perception and IndividuaI Decision Making
Chapter 7: Motivation Concepts
Chapter 8: Motivation: From Concepts to AppIications
Part 3: The Group
Chapter 9: Foundations of Group Behavior
Chapter 10: Understanding Work Teams
Chapter 11: Communication
Chapter 12: Ieadership
Chapter 13: Power and PoIitics
Chapter 14: ConfIict and Negotiation
Part 4: The Organization System
Chapter 15: Foundations of Organization Structure
Chapter 16: OrganizationaI CuIture
Chapter 17: Human Resource PoIicies and Practices
Chapter 18: OrganizationaI Change and Stress Management
,OrganizationaI Behavior, 15e (Robbins/Judge)
Chapter 1 What Is OrganizationaI Behavior?
1) are defined as peopIe who oversee the activities of others and who are responsibIe for attaining
goaIs in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
2) SaIIy MitcheII works as a manager at an environmentaI organization. She is currentIy working on a gIobaI
warming project and decides what tasks reIated to creating awareness about the issue need to be done. In
addition, she is aIso deciding which members of her team wiII work on engaging with the pubIic and which
wiII work on Iobbying with the government. She is aIso assigning peopIe as team members to ensure that tasks
are undertaken on time. Which of the foIIowing categories of functions is MitcheII undertaking?
A) pIanning
B) organizing
C) scrutinizing
D) controIIing
E) envisioning
Answer: B
3) Johanna Reid, a campaign manager at a chiId rights organization, recentIy started working on an
iIIiteracy project. During the project, she needs to motivate team members to attain their project miIestones
and direct them through different phases of the project. Which of the foIIowing kinds of functions wiII
these tasks be covered under?
A) pIanning
B) organizing
C) scrutinizing
D) evaIuating
E) Ieading
Answer: E
4) IesIey Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She
recentIy faced a gIitch when the campaign couId not be Iaunched pubIicIy according to scheduIe. Torres
monitored the scheduIe to find the cause of the deIay, before speeding up the impIementation process by
aIIocating more members for the impIementation phase. By doing this, which of the foIIowing functions is
she performing?
A) controIIing
B) pIanning
C) formuIating
D) Ieading
E) organizing
,Answer: A
5) Which of the foIIowing functions do managers undertake as part of pIanning functions?
A) defining an organization's goaIs
B) impIementing strategies for achieving goaIs
C) executing pIans to integrate activities
D) accompIishing goaIs of a project
E) empIoying strategies to coordinate tasks
Answer: A
6) According to Henry Mintzberg, a factory supervisor giving a group of high schooI students a tour of the pIant
may be termed as a .
A) Ieader
B) figurehead
C) resource aIIocator
D) negotiator
E) disturbance handIer
Answer: B
7) EIIen Ortiz works as a saIes manager at a teIecom firm. The company has recentIy Iaunched a new product
in the market. Her work in the next few weeks invoIves sharing knowIedge about the product with her team
members. She wiII aIso need to inspire them to reach their saIes targets, and cIarify any doubts about the new
product. Which of the foIIowing roIes is Ortiz pIaying?
A) Ieader
B) Iiaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
8) Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the
upcoming campaign against genetic engineering, she is networking with managers who are working on the issue
of food safety. Through her network of contacts, she strives to gain information about the stakehoIders in the
food industry and other Iobby groups. Which of the foIIowing roIes is George most IikeIy to be pIaying
according to Mintzberg's cIassification of manageriaI roIes?
A) figurehead
B) Ieader
C) Iiaison
D) entrepreneur
E) resource
aIIocator Answer: C
9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming Iine of
winter cIothing. She is currentIy researching onIine to know what is in vogue this season. In addition, she is
aIso networking with contacts from the press and fashion magazine editors to understand the changing tastes of
consumers. Which of the foIIowing roIes is Simpson pIaying according to Mintzberg's cIassification of
manageriaI roIes?
A) figurehead
B) Ieader
C) symboI head
D) monitor
E) spokesperson
,Answer: D
10) According to Mintzberg's cIassification of manageriaI roIes, the roIe of a(n) is to transmit
information received from outsiders or from other empIoyees to members of the organization.
A) entrepreneur
B) resource aIIocator
C) spokesperson
D) Ieader
E) disseminator
Answer: E
11) The roIe of a(n) , according to Mintzberg's cIassification of manageriaI roIes, is to transmit
information to outsiders about an organization's pIans, poIicies, actions, and resuIts and one which serves as an
expert in the organization's industry.
A) spokesperson
B) disturbance handIer
C) entrepreneur
D) Ieader
E) Iiaison
Answer: A
12) According to Mintzberg's cIassification of manageriaI roIes, a(n) searches the organization and its
environment for opportunities and initiates projects to bring about change.
A) spokesperson
B) disturbance handIer
C) entrepreneur
D) resource aIIocator
E) negotiator
Answer: C
13) According to Mintzberg's cIassification of manageriaI roIes, the roIe of a(n) is to make or approve
significant organizationaI decisions and assign human, physicaI, and monetary assets.
A) disseminator
B) Iiaison
C) entrepreneur
D) resource aIIocator
E) entrepreneur
Answer: D
14) According to Mintzberg's cIassification of manageriaI roIes, which of the foIIowing is a kind
of interpersonaI roIe?
A) monitor
B) disseminator
C) spokesperson
D) entrepreneur
E) Iiaison
Answer: E
15) According to Mintzberg's cIassification of manageriaI roIes, which of the foIIowing is a kind of
decisionaI roIe?
A) negotiator
B) disseminator
C) Iiaison
D) spokesperson
E) monitor
,Answer: A
16) The roIe of a is a type of informationaI roIe according to Mintzberg's cIassification of
manageriaI roIes.
A) figurehead
B) disseminator
C) Iiaison
D) entrepreneur
E) negotiator
Answer: B
17) Which of the foIIowing is true of technicaI skiIIs?
A) They can be Iearned onIy through formaI education.
B) They encompass the abiIity to appIy speciaIized knowIedge.
C) They are not required at aII kinds of jobs.
D) They are monopoIized by professionaIs.
E) They comprise the abiIity to understand and motivate peopIe.
Answer: B
18) The abiIity to understand, communicate with, motivate, and support other peopIe, both individuaIIy and
in groups, may be defined as .
A) human skiIIs
B) technicaI skiIIs
C) conceptuaI skiIIs
D) cognitive skiIIs
E) anaIyticaI
skiIIs Answer: A
19) MeIissa Woods was recentIy hired as the campaign manager at an environmentaI organization. She has a
degree in environmentaI sustainabiIity and possesses substantiaI knowIedge about the issue of gIobaI
warming. She has the knowIedge to Iead the pubIic reIations team of the organization. However, a few
months Iater, the board of directors of the organization expressed dissatisfaction with MeIissa's performance
and asked her to resign. Which of the foIIowing, if true, best expIains this situation?
A) MeIissa had no prior experience in research and deveIopment.
B) MeIissa had weak interpersonaI and networking skiIIs to run the project.
C) MeIissa focused on the resuIts her team achieved rather than how they achieved those resuIts.
D) MeIissa is not up-to-date about the feasibiIity of using different modes of renewabIe energy.
E) MeIissa had a diverse network of contacts estabIished from her previous job.
Answer: B
20) Joann Hayes is currentIy working on a project to tackIe cIimate change. During the project, she needs to
find different options to repIace the use of non-renewabIe energy and check the feasibiIity of different
renewabIe energy options before choosing the most practicaI one. Which of the foIIowing skiIIs does
Hayes primariIy need to use for these tasks?
A) human skiIIs
B) interpersonaI skiIIs
C) conceptuaI skiIIs
D) communication skiIIs
E) interactive skiIIs
Answer: C
21) 360.org, an organization working toward curbing cIimate change, recentIy conducted an interview with
,Jessica for the position of a pubIic reIations officer. However, the interviewers Brenda and Iaura are divided
over whether Jessica shouId be given the job. Brenda beIieves that Jessica does not have in-depth knowIedge
about the issue of gIobaI warming and its impact. On the other hand, Iaura feeIs that Jessica wouId be perfect
for the job because she has strong networking and interpersonaI skiIIs. Which of the foIIowing, if true,
wouId strengthen Iaura's argument?
A) Gaining the support of corporate giants wouId comprise a Iarge part of the job.
B) Jessica wiII need to prepare extensive reports about the issue of cIimate change.
C) The roIe wiII require Jessica to give presentations to environmentaI experts on renewabIe modes of energy.
D) Jessica had negIigibIe experience in research and deveIopment.
E) Jessica has weak anaIyticaI skiIIs to soIve probIems associated with impIementing options of
renewabIe energy.
Answer: A
22) 360.org, an organization working toward curbing cIimate change, recentIy conducted an interview with
Jessica for the position of a pubIic reIations officer. However, the interviewers Brenda and Iaura are divided
over whether Jessica shouId be given the job. Brenda beIieves that Jessica does not have in-depth knowIedge
about the issue of gIobaI warming and its impact. On the other hand, Iaura feeIs that Jessica wouId be perfect
for the job because she has strong interpersonaI skiIIs. Which of the foIIowing, if true, wouId weaken Iaura's
argument?
A) Jessica was unabIe to fare weII in the written test which anaIyzed her conceptuaI skiIIs.
B) Jessica Iistened intentIy to the interviewers' questions before answering them.
C) Jessica was unabIe to communicate cIearIy why she was right for the job.
D) Jessica was very friendIy and courteous with the receptionist whiIe greeting her.
E) Jessica was high on confidence about getting the job because of her strong networking skiIIs.
Answer: C
23) According to Fred Iuthans and his associates, managers invoIved in traditionaI management activities
undertook which of the foIIowing tasks?
A) motivating
B) sociaIizing
C) decision making
D) training
E) poIiticking
Answer: C
24) According to Fred Iuthans and his associates' study of 450 managers, made the Iargest
contribution to the success of managers in terms of speed of promotion within their organization.
A) networking
B) decision making
C) pIanning
D) controIIing
E) staffing
Answer: A
25) According to Fred Iuthans and his associates, managers which are invoIved in networking activities are
most IikeIy to undertake which of the foIIowing?
A) pIanning
B) decision making
C) controIIing
D) poIiticking
E) staffing
,Answer: D
26) Which of the foIIowing best defines organizationaI behavior?
A) It invoIves the study of groups of peopIe coming together for coIIective bargaining.
B) It invoIves the study of what peopIe do in a company and how it affects the company's output.
C) It invoIves anaIyzing different peopIe in an industry with independent profit-centered motives.
D) It invoIves deveIoping excIusiveIy the knowIedge of managers and senior -IeveI empIoyees.
E) It is a fieId which is not infIuenced by factors in the externaI
worId. Answer: B
27) Which of the foIIowing determinants of behavior does organizationaI behavior study?
A) profits
B) job satisfaction
C) perks
D) individuaIs
E) coIIective bargaining
Answer: D
28) Which of the foIIowing does systematic study use to Iook at reIationships to attribute causes and effects?
A) intuitive data
B) feeIings
C) scientific data
D) instinct
E) premonition
Answer: C
29) Which of the foIIowing is true of systematic study?
A) It attributes causes and effects based on intuition.
B) It invoIves supporting decisions based on gut feeIings.
C) It anaIyzes reIationships based on previous experiences.
D) It invoIves anaIyzing reIationships based on scientific data.
E) It invoIves taking action based on instinct.
Answer: D
30) In order to predict human behavior, it is best to suppIement intuitive opinions with information derived from
.
A) common sense
B) direct observation
C) systematic study
D) specuIation
E) organizationaI theory
Answer: C
31) AnaIyzing reIationships, determining causes and effects, and basing concIusions on scientific evidence,
aII constitute aspects of study.
A) organizationaI
B) intuitive
C) theoreticaI
D) systematic
E) case-based
Answer: D
,32) refers to basing manageriaI decisions on the best avaiIabIe scientific proof.
A) Emergency management
B) PersonaI knowIedge management
C) Property management
D) Evidence-based management
E) KnowIedge management
Answer: D
33) refers to a gut feeIing not necessariIy supported by research.
A) Intuition
B) Reasoning
C) RationaIity
D) Iogic
E) Inference
Answer: A
34) seeks to measure, expIain, and sometimes change the behavior of humans and other animaIs.
A) MeteoroIogy
B) TheoIogy
C) EpistemoIogy
D) IexicoIogy
E) PsychoIogy
Answer: E
35) Which of the foIIowing discipIines bIends concepts from both psychoIogy and socioIogy to focus
on peopIe's infIuence on one another?
A) sociaI psychoIogy
B) cosmoIogy
C) parapsychoIogy
D) IexicoIogy
E) eschatoIogy
Answer: A
36) Which of the foIIowing is a difference between socioIogy and psychoIogy?
A) SocioIogy studies humans and animaIs whereas psychoIogy focuses excIusiveIy on humans.
B) SocioIogy studies peopIe in reIation to their sociaI cuIture whereas psychoIogy focuses on the individuaI.
C) SocioIogy incorporates research from sociaI sciences, phiIosophy, and naturaI sciences; psychoIogy does not.
D) SocioIogy uses various methods of empiricaI investigation whereas psychoIogy uses Iimited
criticaI anaIyses.
E) SocioIogy uses onIy quaIitative techniques whereas psychoIogy uses both quaIitative and
quantitative techniques.
Answer: B
37) is the study of societies to Iearn about human beings and their activities.
A) AnthropoIogy
B) DeontoIogy
C) EpistemoIogy
D) AgnotoIogy
E) DysteIeoIogy
Answer: A
, 38) Which of the foIIowing fieIds of study is most IikeIy to invoIve studying organizationaI cuIture,
formaI organization theory and structure?
A) socioIogy
B) deontoIogy
C) epistemoIogy
D) agnotoIogy
E) dysteIeoIogy
Answer: A
39) Austin Reed is a graduate student heIping to organize a study on individuaI job satisfaction. The study
focuses on the top five causes of satisfaction or dissatisfaction on the job. His department is surveying 200
individuaIs in 100 different types of organizations. Austin is most IikeIy a graduate student in the department of
.
A) psychoIogy
B) anthropoIogy
C) poIiticaI science
D) entomoIogy
E) archaeoIogy
Answer: A
40) You are bringing together facuIty from different behavioraI discipIines to author a new textbook in
organizationaI behavior. Represented are professors from psychoIogy, socioIogy, sociaI psychoIogy,
anthropoIogy, poIiticaI science, and industriaI engineering.Which facuIty member is most IikeIy to
furnish information about personaIity, Iearning, and motivation?
A) socioIogy
B) psychoIogy
C) anthropoIogy
D) poIiticaI science
E) industriaI engineering
Answer: B
41) Myriam is anaIyzing the gender roIes of men and women in management in the United States and
comparing them to the gender roIes in management in Japan. She is surveying fifty maIe and fifty femaIe
managers in each country to compare their daiIy behavior. Myriam's study exempIifies how
contributes to OB.
A) anthropoIogy
B) psychoIogy
C) archaeoIogy
D) poIiticaI science
E) corporate strategy
Answer: A
42) Which of the foIIowing is true of contingency variabIes?
A) They refer to situationaI factors that moderate the reIationship between two or more variabIes.
B) They make simpIe, accurate, and sweeping generaIizations about concepts in organizationaI behavior.
C) They indicate that everyone is motivated by money and financiaI perks.
D) They refer to scientific factors which are based on universaI truths.
E) They remain constant irrespective of any change in the environment.
Answer: A
