WGU
WGU D174 FINAL REVIEW (NEW 2025/ 202
G G G G G G
6 UPDATE) MARKETING MANAGEMENT | QS &
G G G G G G G
AS| GRADE A| 100% CORRECT (VERIFIED ANS
G G G G G G
WERS)
Whichgtypegofgglobalgadvertisinggapproachgisgthisgcompanygusing?g-
gANSg✓A.gDevelopmentgofgglobalgthemes
B.gPersonalgsellinggtechniquesg
C.gSalesgpromotiongmaterials
D.gPublicgrelationsgcampaign.
CorrectgAnswer:g
C.gSalesgPromotiongMaterials.
Agmarketinggmanagergforgagcompanygisgdetermininggthegmethodgofgdatagco
llectiongforgagmarketinggresearchgproject.g
Ingwhichgstagegofgthegmarketgprocessgisgthegmarketinggmanager?g-
gANSg✓A.gAnalyzegthegdatag
B.gEstablishgthegresearchgdesigng
C.gCollectgthegdata
D.gDefinegthegresearchgproblemg
CorrectgAnswer:g
B.gEstablishgthegresearchgdesign
Whatgisgthegfirstgstagegingthegmarketinggresearchgprocess?g-
gANSg✓A.gAnalyzegthegdatagreported
B.gDevelopgagresearchgplangtogcompletegthegstudy.g
C.gDefinegthegproblemgtogbegresearched.g
D.gGathergrelevantgdatagtogaccomplishgthegresearchgtask.g
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CorrectgAnswer:g
C.gDefinegthegproblemgtogbegresearched.
ThegGlobalgExperiencegLearninggCurveg-
gANSg✓Angunderstandinggofgmarketinggbeyondghomegmarketsgdevelopsgovergtim
egasgagcompanyggetsgmoreginternationalgbusinessgexperience.
Nog(Direct)gForeigngMarketingg-
gANSg✓Manygcompaniesgwithgnogdirectgforeigngmarketinggstillgdogbusinessgwithgi
nternationalgcustomersgthroughgintermediariesgorglimitedgdirectgcontact.g
**NOTE:gTheregisgnogformalginternationalgchannelgrelationshipgorgglobalgm
arketinggstrategygtargetedgatginternationalgcustomers.g
Typicallygsmallgwithgaglimitedgrangegofgproducts.
ForeigngMarketingg-
gANSg✓Thisgstageg(ingthegGlobalgExperiencegLearninggCurve)ginvolvesgdeveloping
glocalgdistributiongandgservicegrepresentationgingagforeigngmarketgonegofgtwogwa
ys:g
1.gIdentifyglocalgintermediariesgingappropriateginternationalgmarketsgandgc
reategagformalgrelationship.g
2.gThegcompanygtogestablishgitsgowngdirectgsalesgforcegingmajorgmarkets,gt
herebygexpandinggthegcompany'sgdirectgmarketgreach.g
**NOTE:gKeygactivitiesg(productgplanning,gdevelopment,gmanufacturing,get
c.)garegstillgdonegingthegcompany'sghomegmarketgBUTgproductsgaregmodifie
dgtogfitginternationalgrequirements.
InternationalgMarketingg-
gANSg✓Whengagfirmgmakesgthegcommitmentgtogmanufacturegproductsgoutsidegits
gdomesticgmarketg(again,gtogfitginternationalgrequirements).g
Internationalgmarketinggalignsgthegcompany'sgassetsgandgresourcesgwithggl
obalgmarketsgbutgmanagementgtakesgag"domesticgfirst"gapproach.gThisgres
ultsgingthegcorporategstructuregstillgdividesginternationalgandgdomesticgma
rket.g
EXAMPLES:g
1.gDunkingDonutsg(3,200gstoresgingmoregthang30gcountries).gTheygadaptgth
eirgdonutsgtogappealgtoglocalgtastes.gForginstance,gIndiagchaingservesgSaffro
ngandgPistachiogdonuts.g
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2.gAirbnb.gThegpowergofghashtagsghasggenerategaglotgofgthegcompaniesgenga
gementsgandgbrandgawareness.g(#onelessstranger).gThegsocialgcampaigngw
asgsuccessfulggeneratinggapprox.g3Mgparticipantsgaroundgthegworld.
GlobalgMarketingg-
gANSg✓Realizesgthatgallgworldgmarkets,gincludinggcompany’sgowngdomesticgmark
et,gare,gingreality,gagsinglegmarketgwithgmanygdifferentgsegments.g
Thisgfrequentlyghappensgwhengagcompanyggeneratesgmoregthanghalfgitsgrev
enueginginternationalgmarkets.g
EXAMPLE:g
Coca-Colag
-
gOperatinggingmoregthang200gcountriesgandgproducinggnearlyg450gbrands,gt
hegcompanyghasgmanagedgtogapplygtheirgformulagongagglobalgscale.
4gRegionalgMarketgZonesg-gANSg✓1.gEU
2.gNAFTAg
3.gMERCOSURg
4.gASEAN
DefinegMarketing:g-
gANSg✓AsgfollowsgbygThegAmericangMarketinggAssociationg(AMA)g-
gmarketinggisgthegactivity,gsetgofginstitutions,gandgprocessesgforgcreating,gcommu
nicating,gdelivering,gandgexchanginggofferingsgthatghavegvaluegforgcustomers,gclie
nts,gpartners,gandgsocietygatglarge.g
-VALUEgCREATING-
DefinegSustainability:g-
gANSg✓Refersgtogbusinessgpracticesgthatgmeetghumanity'sgneedsgwithoutgharmin
ggfutureggenerations.g
"DOINGgWELLgBYgDOINGgGOOD"
Agnon-
profitgexecutivegwhogisgcompilinggagreportgongpeopleglivinggbelowgthegpove
rtyglevelgingagparticulargstategusesgcensusgdatagpostedgongaggovernmentalg
website.
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Whichgtypegofgresearchgdatagisgbeinggdemonstratedghere?g-
gANSg✓A.gSecondaryg
B.gPrimaryg
C.gBrandg
D.gMinorg
CorrectgAnswer:
A.gSecondary
Agcompanygconductsgmonthlygsurveysgtogassessgcustomergproductgsatisfact
iongandgcombinesgthegsurveygresultsgwithgsalesgdatagfromgthegCRMgsystemg
togadjustgitsgmarketinggstrategy.g
WhichgelementgofgthegCRMgprocessgcyclegisgthegcompanygusing?g-
gANSg✓A.gKnowledgegDiscoveryg
B.gCustomergInteraction
C.gCustomergAcquisitiong
D.gAnalysisgandgRefinement.
CorrectgAnswer:g
D.gAnalysisgandgRefinement.
Agmobilegphonegretailerganalysesgdatagfromgagsurveygadministeredgtogaglar
gegsamplegofgcustomers.gThegdatagidentifygwhichgfeaturesgandgbenefitsgareg
mostgattractivegtogcustomersgwhengtheygconsidergupgradinggtogagnewgmobi
legphonegplan.g
HowgisgCRMgbeinggusedgbygthisgcompany?g-
gANSg✓A.gTogcreategcustomergreferrals.g
B.gTogincreasegcustomerglifetimegvalue.g
C.gTogdiscovergcompetitiveginformation.g
D.gTogimplementgservicegadjustments.g
CorrectgAnswer:
D.gTogimplementgservicegadjustments.
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