AMCA Medical Assistant Certification
2024/2025 Exam Questions and
Corresponding Answers with Surety of
100% Pass Mark
What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - 🧠ANSWER ✔✔Mr. or Mrs
When calling a facility to schedule a patient, what is the most important
factor to remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis - 🧠ANSWER
✔✔To maintain patient confidentiality
1
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STATEMENT. ALL RIGHTS RESERVED
,After how many minutes after a patient has missed an appointment, should
the medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - 🧠ANSWER ✔✔15
Which it the following scheduling methods books several patients around
the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - 🧠ANSWER ✔✔Cluster booking
Which temperature site would give the highest normal values?
A) Rectal
B) Tympanic
c) Oral
2
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STATEMENT. ALL RIGHTS RESERVED
,D) Armpit - 🧠ANSWER ✔✔Rectal
Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve - 🧠ANSWER
✔✔The main reason the patient is seeking care that day.
The selection of one of the three available blood pressure cuff sized
depends on which of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient - 🧠ANSWER ✔✔Weight of the patient/ size of arm
What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, c) Physical hazard
D) Allergic reaction - 🧠ANSWER ✔✔Allergic reaction
What is the scrubbing of instruments with special brushes and detergents
to remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - 🧠ANSWER ✔✔Sanitization
What is the process that involves a soaking or wiping process and inhibits
the activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics - 🧠ANSWER ✔✔Disinfecting
What is the process used for supplies that would come in contact with
internal body tissue or an open wound, that involves the use of heat
(steam) and an autoclave?
4
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
2024/2025 Exam Questions and
Corresponding Answers with Surety of
100% Pass Mark
What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - 🧠ANSWER ✔✔Mr. or Mrs
When calling a facility to schedule a patient, what is the most important
factor to remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis - 🧠ANSWER
✔✔To maintain patient confidentiality
1
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,After how many minutes after a patient has missed an appointment, should
the medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - 🧠ANSWER ✔✔15
Which it the following scheduling methods books several patients around
the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - 🧠ANSWER ✔✔Cluster booking
Which temperature site would give the highest normal values?
A) Rectal
B) Tympanic
c) Oral
2
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,D) Armpit - 🧠ANSWER ✔✔Rectal
Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve - 🧠ANSWER
✔✔The main reason the patient is seeking care that day.
The selection of one of the three available blood pressure cuff sized
depends on which of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient - 🧠ANSWER ✔✔Weight of the patient/ size of arm
What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, c) Physical hazard
D) Allergic reaction - 🧠ANSWER ✔✔Allergic reaction
What is the scrubbing of instruments with special brushes and detergents
to remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - 🧠ANSWER ✔✔Sanitization
What is the process that involves a soaking or wiping process and inhibits
the activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics - 🧠ANSWER ✔✔Disinfecting
What is the process used for supplies that would come in contact with
internal body tissue or an open wound, that involves the use of heat
(steam) and an autoclave?
4
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
