DELL CLIENT FOUNDATIONS STUDY GUIDE QUESTIONS WITH
ANSWERS LATEST UPDATED 2024/2025 ALL ANSWERS 100%
GET IT CORRECT VERIFIED/DETAILED BEST COMPLETE EXAM
GRADED A+ FOR SUCCESS
Choose all that apply: The BIOS Recovery 2 does not support recovery from Select the correct
responses and click submit. - CORRECT ANSWERS Encrypted Hard Drive
Hard Disk Drive with password set
Choose all that apply: Identify Dell's product portfolios. - CORRECT ANSWERS Tablets
2-in-1 PCs
Laptops
Chrome
Desktops and All-in-Ones
Which key is used to access the one time boot menu while restarting the computer? - CORRECT
ANSWERS F12
When to use RTC Reset? - CORRECT ANSWERS To recover from No POST/No Boot
If the system is not booting into the operating system, how can you check if the hard drive is
detected? - CORRECT ANSWERS Go to BIOS
When would you run the RMA Shim tool on a Chromebook? - CORRECT ANSWERS In the event
of system board replacement
, DELL CLIENT FOUNDATIONS STUDY GUIDE QUESTIONS WITH
ANSWERS LATEST UPDATED 2024/2025 ALL ANSWERS 100%
GET IT CORRECT VERIFIED/DETAILED BEST COMPLETE EXAM
GRADED A+ FOR SUCCESS
Choose all that apply: When encountered with a no POST situation, what must technicians do
prior to replacing the suspected failed part? - CORRECT ANSWERS Reseat parts and cables.
Re-run diagnostic sequences with removal of individual parts to isolate issue.
Capture the fault exhibited by running Diagnostics indicators, check for Error Codes and check
BIOS settings.
T/F: Dell desktop portfolios include OptiPlex, Inspiron, Vostro, Precision, XPS, and All-in-One. -
CORRECT ANSWERS True
If recovery image from both system's primary hard drive and external USB key is present, which
image will the BIOS Recovery 2 tool select? - CORRECT ANSWERS Recovery image from the
external USB key
How will the Dell Command Utility Update help Customers? - CORRECT ANSWERS Dell
Command Utility Update will check online for the latest BIOS, driver, Firmware and Dell
Application updates for a system and also helps to download and install the updates.
T/F: M.2 is a data transfer protocol while NVMe is the form factor. - CORRECT ANSWERS False
If ePSA passes the hard drive test and still the system does not load the operating system, what
could the issue be? - CORRECT ANSWERS Corrupt or missing operating system
Choose all that apply: Select all the steps involved in unpacking parts. - CORRECT ANSWERS If
the part has visible damage, do not use the part. Contact Dell technical support to dispatch
another part. Return the part with a description of the damage.
ANSWERS LATEST UPDATED 2024/2025 ALL ANSWERS 100%
GET IT CORRECT VERIFIED/DETAILED BEST COMPLETE EXAM
GRADED A+ FOR SUCCESS
Choose all that apply: The BIOS Recovery 2 does not support recovery from Select the correct
responses and click submit. - CORRECT ANSWERS Encrypted Hard Drive
Hard Disk Drive with password set
Choose all that apply: Identify Dell's product portfolios. - CORRECT ANSWERS Tablets
2-in-1 PCs
Laptops
Chrome
Desktops and All-in-Ones
Which key is used to access the one time boot menu while restarting the computer? - CORRECT
ANSWERS F12
When to use RTC Reset? - CORRECT ANSWERS To recover from No POST/No Boot
If the system is not booting into the operating system, how can you check if the hard drive is
detected? - CORRECT ANSWERS Go to BIOS
When would you run the RMA Shim tool on a Chromebook? - CORRECT ANSWERS In the event
of system board replacement
, DELL CLIENT FOUNDATIONS STUDY GUIDE QUESTIONS WITH
ANSWERS LATEST UPDATED 2024/2025 ALL ANSWERS 100%
GET IT CORRECT VERIFIED/DETAILED BEST COMPLETE EXAM
GRADED A+ FOR SUCCESS
Choose all that apply: When encountered with a no POST situation, what must technicians do
prior to replacing the suspected failed part? - CORRECT ANSWERS Reseat parts and cables.
Re-run diagnostic sequences with removal of individual parts to isolate issue.
Capture the fault exhibited by running Diagnostics indicators, check for Error Codes and check
BIOS settings.
T/F: Dell desktop portfolios include OptiPlex, Inspiron, Vostro, Precision, XPS, and All-in-One. -
CORRECT ANSWERS True
If recovery image from both system's primary hard drive and external USB key is present, which
image will the BIOS Recovery 2 tool select? - CORRECT ANSWERS Recovery image from the
external USB key
How will the Dell Command Utility Update help Customers? - CORRECT ANSWERS Dell
Command Utility Update will check online for the latest BIOS, driver, Firmware and Dell
Application updates for a system and also helps to download and install the updates.
T/F: M.2 is a data transfer protocol while NVMe is the form factor. - CORRECT ANSWERS False
If ePSA passes the hard drive test and still the system does not load the operating system, what
could the issue be? - CORRECT ANSWERS Corrupt or missing operating system
Choose all that apply: Select all the steps involved in unpacking parts. - CORRECT ANSWERS If
the part has visible damage, do not use the part. Contact Dell technical support to dispatch
another part. Return the part with a description of the damage.
