AIC-M 2024/2025 Exam Questions with
Detailed Verified Answers (100% Correct
Answers) | Already Graded A+
Which one of the following expresses how the mission statement usually
differs from a vision statement? - 🧠ANSWER ✔✔A vision statement
focuses on the future, while the mission statement focuses on the present.
Which one of the following explains how organizational structures change
over time? - 🧠ANSWER ✔✔Organizational structures respond to internal
growth, profit goals, and the external environment.
Which one of the following explains why communication to employees is
critical to any organization? - 🧠ANSWER ✔✔Communication is critical to
alignment in any organization. Communication that is a continuous effort
encouraging employee investment is similar to a targeted marketing
campaign creating awareness and affecting employee behavior.
Which one of the following describes how the culture and management
style of an organization affects its communications? - 🧠ANSWER
✔✔Organizational culture determines the style of communications.
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 1
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Organizations with a delegatory style of management will provide
communications that are broad and strategic, allowing employees to create
their own way of achieving goals. Directive managers will tell others what to
do. Supportive management will explain the rationale for goals and
encourage employees to pursue related endeavors.
Providing flexible work schedules is an effective way for a manager to -
🧠ANSWER ✔✔Meet employees' work-life balance needs.
Change initiatives should be divided into defined stages to allow the
organization to implement and adapt the change incrementally. To motivate
the employees, successful implementation of each stage should -
🧠ANSWER ✔✔Be rewarded with some type of celebration.
In the mid-'90s, Daniel Goleman popularized the concept of emotional
intelligence. He used the term "empathy" to describe one's ability to -
🧠ANSWER ✔✔Understand and develop others by acknowledging their
feelings, concerns, perspectives, and developmental needs.
Team members in successful process-oriented organizations trust each
other, share sacrifices, and coach and learn from each other. This is
because - 🧠ANSWER ✔✔Team members are equally accountable for the
team's output.
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 2
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,The primary purpose of the claims function is to - 🧠ANSWER ✔✔Fulfill the
insurer's promise.
Which one of the following statements is correct with respect to claimants'
representation by lawyers? - 🧠ANSWER ✔✔For some types of claims and
in certain areas of the U.S., claimants are more likely to hire lawyers.
Which one of the following statements is correct regarding the marketing
value of the claim function? - 🧠ANSWER ✔✔The claim adjusting process
can be a source of new coverage ideas and product niche innovations.
Which one of the following statements is correct regarding the relationship
between risk control and claims? - 🧠ANSWER ✔✔The risk control
department needs claim experience information to direct loss-control
resources and efforts to crucial areas.
Risk control can assist premium auditing by - 🧠ANSWER ✔✔Reporting the
existence of new operations.
Late one night, a car ran into Becky's parked car, and when she came out
of her house, the car backed up and left the scene. Candice, the claim
representative, asks Becky if she remembers anything specific about the
car. Becky replies that it was blue. Candice notes the description and
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 3
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, thanks Becky for her help. A desirable quality that Candice could improve
on the most is - 🧠ANSWER ✔✔Inquisitiveness.
Based on the age-to-age development factors in the table below, which one
of the following represents the factor that would be used to develop losses
that are 12 months from maturity? Assume that the analyst would use the
average factors.
AccidentMonths of DevelopmentYear12-2424-3636-
Final11.1001.0910.95821.1671.048 31.143 4- Average1.1371.0700.958 -
🧠ANSWER ✔✔0.958
Which one of the following statements is true regarding the establishment
of loss reserves? - 🧠ANSWER ✔✔Case reserves are established by the
claim department while IBNR reserves are established by actuaries.
Which one of the following is an example of the "we find you" approach to
soliciting candidates for employment? - 🧠ANSWER ✔✔Collaborating with
an executive search firm
In determining employee results and behaviors through job analysis, each
set of KSAs (Knowledge, Skills and Attitudes) should be described in terms
that suggest a way to - 🧠ANSWER ✔✔Measure or quantify them.
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 4
PRIVACY STATEMENT. ALL RIGHTS RESERVED
Detailed Verified Answers (100% Correct
Answers) | Already Graded A+
Which one of the following expresses how the mission statement usually
differs from a vision statement? - 🧠ANSWER ✔✔A vision statement
focuses on the future, while the mission statement focuses on the present.
Which one of the following explains how organizational structures change
over time? - 🧠ANSWER ✔✔Organizational structures respond to internal
growth, profit goals, and the external environment.
Which one of the following explains why communication to employees is
critical to any organization? - 🧠ANSWER ✔✔Communication is critical to
alignment in any organization. Communication that is a continuous effort
encouraging employee investment is similar to a targeted marketing
campaign creating awareness and affecting employee behavior.
Which one of the following describes how the culture and management
style of an organization affects its communications? - 🧠ANSWER
✔✔Organizational culture determines the style of communications.
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 1
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,Organizations with a delegatory style of management will provide
communications that are broad and strategic, allowing employees to create
their own way of achieving goals. Directive managers will tell others what to
do. Supportive management will explain the rationale for goals and
encourage employees to pursue related endeavors.
Providing flexible work schedules is an effective way for a manager to -
🧠ANSWER ✔✔Meet employees' work-life balance needs.
Change initiatives should be divided into defined stages to allow the
organization to implement and adapt the change incrementally. To motivate
the employees, successful implementation of each stage should -
🧠ANSWER ✔✔Be rewarded with some type of celebration.
In the mid-'90s, Daniel Goleman popularized the concept of emotional
intelligence. He used the term "empathy" to describe one's ability to -
🧠ANSWER ✔✔Understand and develop others by acknowledging their
feelings, concerns, perspectives, and developmental needs.
Team members in successful process-oriented organizations trust each
other, share sacrifices, and coach and learn from each other. This is
because - 🧠ANSWER ✔✔Team members are equally accountable for the
team's output.
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 2
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,The primary purpose of the claims function is to - 🧠ANSWER ✔✔Fulfill the
insurer's promise.
Which one of the following statements is correct with respect to claimants'
representation by lawyers? - 🧠ANSWER ✔✔For some types of claims and
in certain areas of the U.S., claimants are more likely to hire lawyers.
Which one of the following statements is correct regarding the marketing
value of the claim function? - 🧠ANSWER ✔✔The claim adjusting process
can be a source of new coverage ideas and product niche innovations.
Which one of the following statements is correct regarding the relationship
between risk control and claims? - 🧠ANSWER ✔✔The risk control
department needs claim experience information to direct loss-control
resources and efforts to crucial areas.
Risk control can assist premium auditing by - 🧠ANSWER ✔✔Reporting the
existence of new operations.
Late one night, a car ran into Becky's parked car, and when she came out
of her house, the car backed up and left the scene. Candice, the claim
representative, asks Becky if she remembers anything specific about the
car. Becky replies that it was blue. Candice notes the description and
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 3
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, thanks Becky for her help. A desirable quality that Candice could improve
on the most is - 🧠ANSWER ✔✔Inquisitiveness.
Based on the age-to-age development factors in the table below, which one
of the following represents the factor that would be used to develop losses
that are 12 months from maturity? Assume that the analyst would use the
average factors.
AccidentMonths of DevelopmentYear12-2424-3636-
Final11.1001.0910.95821.1671.048 31.143 4- Average1.1371.0700.958 -
🧠ANSWER ✔✔0.958
Which one of the following statements is true regarding the establishment
of loss reserves? - 🧠ANSWER ✔✔Case reserves are established by the
claim department while IBNR reserves are established by actuaries.
Which one of the following is an example of the "we find you" approach to
soliciting candidates for employment? - 🧠ANSWER ✔✔Collaborating with
an executive search firm
In determining employee results and behaviors through job analysis, each
set of KSAs (Knowledge, Skills and Attitudes) should be described in terms
that suggest a way to - 🧠ANSWER ✔✔Measure or quantify them.
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. 4
PRIVACY STATEMENT. ALL RIGHTS RESERVED
