WGU C215 OPERATIONS MANAGEMENT OBJECTIVE
ASSESSMENTL (actual 2025/2026) LATEST EXAMS 140
QUESTIONS AND CORRECT verified ANSWERS GRADED A+ /
Which definition is used for quality evaluates how well a product
performs its intended function?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement
Fitness for use
Which total quality management (TQM) process was developed to
stress management's responsibility for quality?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement
14 points for quality improvement
Which total quality management (TQM) process consists of 13
published standards and guidelines?
,-ISO 9002
-ISO 9001
-ISO 9000
-ISO 1400
ISO 9000
A company manufactures shoes using a quality management system.
The company needs to put a process in place to measure any defects.
The company would like to measure the number of defects and
observe the number of occurrences to isolate the particular defect.
Which two factors affect a service location decision?
-Warehouse storage
-Proximity to customers
-Closeness to manufacturing facilities
-Quality of life issues
Proximity to customers
Quality of life issues
Which is a key factor of a location analysis for a service company?
,-Best operation level
-Relations with community
-Proximity to customers
-Effective capacity
Proximity to customers
What helps an organization identify and plan the actions necessary to
meet current and future customer demands?
-Software development
-Production capacity
-Current economic conditions
-Capacity planning
capacity planning
Which capacity planning measurement tells how much capacity a
company is using?
-Design Capacity
-Capacity Focus
-Capacity Utilization
-Effective Capacity
Capacity utilization
, Which two statements are true about effective capacity?
An effective capacity:
-Maintains a minimum output rate under normal conditions
-is a temporary measure used to achieve design capacity
-is a permanent measure used to achieve design capacity
-is lower than design capacity
An effective capacity maintains a minimum output rate under normal
conditions.
An effective capacity is lower than design capacity
When is capacity measurement at the best operating level?
-At maximum capacity
-at the minimum point of the cost curve
-When the total cost is minimized
-When the average unit cost is minimized
When the average unit cost is minimized
Which two capacity measurement concepts should a firm consider
when conducting a location analysis?
ASSESSMENTL (actual 2025/2026) LATEST EXAMS 140
QUESTIONS AND CORRECT verified ANSWERS GRADED A+ /
Which definition is used for quality evaluates how well a product
performs its intended function?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement
Fitness for use
Which total quality management (TQM) process was developed to
stress management's responsibility for quality?
-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement
14 points for quality improvement
Which total quality management (TQM) process consists of 13
published standards and guidelines?
,-ISO 9002
-ISO 9001
-ISO 9000
-ISO 1400
ISO 9000
A company manufactures shoes using a quality management system.
The company needs to put a process in place to measure any defects.
The company would like to measure the number of defects and
observe the number of occurrences to isolate the particular defect.
Which two factors affect a service location decision?
-Warehouse storage
-Proximity to customers
-Closeness to manufacturing facilities
-Quality of life issues
Proximity to customers
Quality of life issues
Which is a key factor of a location analysis for a service company?
,-Best operation level
-Relations with community
-Proximity to customers
-Effective capacity
Proximity to customers
What helps an organization identify and plan the actions necessary to
meet current and future customer demands?
-Software development
-Production capacity
-Current economic conditions
-Capacity planning
capacity planning
Which capacity planning measurement tells how much capacity a
company is using?
-Design Capacity
-Capacity Focus
-Capacity Utilization
-Effective Capacity
Capacity utilization
, Which two statements are true about effective capacity?
An effective capacity:
-Maintains a minimum output rate under normal conditions
-is a temporary measure used to achieve design capacity
-is a permanent measure used to achieve design capacity
-is lower than design capacity
An effective capacity maintains a minimum output rate under normal
conditions.
An effective capacity is lower than design capacity
When is capacity measurement at the best operating level?
-At maximum capacity
-at the minimum point of the cost curve
-When the total cost is minimized
-When the average unit cost is minimized
When the average unit cost is minimized
Which two capacity measurement concepts should a firm consider
when conducting a location analysis?
