2025-2026 Exam 170 Questions with 100%
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2 Overreaching perspectives about management - CORRECT ANSWER: Historical
perspective
Contemporary perspective
2 types of value systems that conflict - CORRECT ANSWER: The value system
stressing financial performance The value system stressing cohesion in employee
relationships
3 Types of MBO - CORRECT ANSWER: Improvement objectives
Personal development objectives
Maintenance objectives
4 Approaches to deciding ethical dilemmas (Hint: JIMU) - CORRECT ANSWER:
Utilitarian
Individual
Moral Rights
Justice
4 basic management functions (Hint:CLOP) - CORRECT ANSWER: Controlling,
Leading, Organizing, Planning and decision making,
4 Types of Strategies for responding to uncertainty - CORRECT ANSWER: Defenders
Prospectors
Analyzers
,Reactors
5 step planning process - CORRECT ANSWER: 1. Establish organization's mission and
vision
2. formulate grand strategy
3. formulate strategic, tactical and operational plans
4. implement strategic plan
5. control strategy
administrative management - CORRECT ANSWER: focuses on managing the total
organization
Analyzers - CORRECT ANSWER: Let other organizations take the risks of product
development and marketing and then imitate what seems to work best
behavioral management perspective - CORRECT ANSWER: emphasizes individual
attitudes and behaviors in group processes
Behavioral Science approach - CORRECT ANSWER: relies on scientific research for
developing theories about human behavior that can be used to provide practical tools
for managers
Behavioral Viewpoint developed over 3 phases - CORRECT ANSWER: 1. Early
behavioralism
2. The human relations movement
3. behavioral science
board of directors - CORRECT ANSWER: governing body elected by a corporation's
stockholders and charged with overseeing the general management of the firm to
ensure that it is being run in a way that best serves the stockholders' interest
, Carroll's global corporate social responsibility pyramid - CORRECT ANSWER:
Classical Perspective Branches - CORRECT ANSWER: Scientific management and
Administrative management
closed system - CORRECT ANSWER: a system that does not interact with its
enviornment
code of ethics - CORRECT ANSWER: a formal, written statement of the values, and
ethical standards that guide a firm's actions
communication skills - CORRECT ANSWER: the manager's ability both to effectively
convey ideas and information to others and to effctively receive ideas and information
from others
competitor - CORRECT ANSWER: an organization that competes with other
organizations for resources and/or business
conceptual skills - CORRECT ANSWER: the manager's ability to think in the abstract
Contemporary perspective - CORRECT ANSWER: Includes 3 viewpoints
Systems
Contingency
Quality Management
contingency perspective - CORRECT ANSWER: suggests that appropriate managerial
behavior in a given situation depends on, or is contingent on, unique elements in a
given situation