IICRC CCT CARPET CLEANING TECHNICIAN 2025 PRACTICE EXAM 150 QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT) /GRADED A+ filament -CORRECT ANSWER a single strand of a natural or synthetic fiber natural fibers -CORRECT ANSWER More expensive, re

IICRC CCT CARPET CLEANING TECHNICIAN 2025 PRACTICE EXAM 150 QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT) /GRADED A+ filament -CORRECT ANSWER a single strand of a natural or synthetic fiber natural fibers -CORRECT ANSWER More expensive, require more drying time Ex: Wool Cotton Silk Synthetic Fibers -CORRECT ANSWER By-product and man made Ex:Nylon Polyester Olefin Acrylic Two types of Natural Fibers -CORRECT ANSWER cellulosic=plant and protein=animals Wool -CORRECT ANSWER Natural crimp so springs back, stains easily, high alkalinity can damage it, very absorbing, comes from fleece, most common natural fiber What fiber type is Opaque and what does that mean? -CORRECT ANSWER Wool, it hides soil well BUT wool absorbs dye therefore it stains easily Cellulosic Fiber Facts -CORRECT ANSWER Strong, absorbent, shrinks (often used as backing of carpet so carpets don't shrink the backing shrinks) Browning out -CORRECT ANSWER When a cellulosic fiber gets too wet it releases brown dye and you must use an acid rinse to fix it Sisal -CORRECT ANSWER Type of cellulosic fiber, color can be removed when cleaned so best to use dry powder cleaning technique Dry Powder Cleaning -CORRECT ANSWER Sprinkle a powder use a machine to brush it in after 20mins soil should be absorbed then vacuum all the powder up Encapsulation -CORRECT ANSWER Neutral Cleaner... machine like cymax machine to brush powder in to absorb soil and then vacuum up Jute -CORRECT ANSWER Plant fiber so *cellulosic*, susceptible to *mold* damage and if over wet it will *shrink* Abrasion -CORRECT ANSWER Scratches on the side of carpet, typical reason why people replace carpet, happens to planet fiber carpets 5 Gen of Nylon -CORRECT ANSWER 1. *round* fibers which *magnified* dirt so 2. The *shape* was *changed* in order to *reduce apparent soiling* 3. Then *carbon core fiber* was added to reduce static 4. Then *Fluorochemical soil repellent* *ex: Teflon*was added to reduce soiling 5. Then when things like kool aid was invented, *acid dye resistance* was applied b/c fluoro is only for soil and didn't repel dyes Nylon is dissolved by -CORRECT ANSWER Formic acid 2 kinds of ions -CORRECT ANSWER cations and anions acid dye resistant carpet is cationic so must use anionic cleaning products on it Polyester -CORRECT ANSWER Synthetic, PET, either disperse dyed or solution dyed, naturally stain resistant, low absorbable bc moisture goes around the fiber, eco friendly and cheaper, hard to dye, attracts oil, crimp loss so can matte and appear darker typically happens in straight lines or sections Solution dyed -CORRECT ANSWER Color is added to the polymer solution prior to extrusion (so it's dyed before becoming a fiber) Ohliphilic -CORRECT ANSWER Attracts oil (polyester and olefin) New Polyester is called -CORRECT ANSWER Triexta Olefin -CORRECT ANSWER Also called polypropylene which is the backing of the carpet, least absorbent fiber 10% of moisture, hard to stain, attracts oil, always solution dyed, does not have dye blocker in it so can use cationic cleaners Loop like carpet -CORRECT ANSWER Berber carpet What carpet does not have dye blocker in it -CORRECT ANSWER Olefin What fiber type floats on water -CORRECT ANSWER Olefin Volatile Solvents -CORRECT ANSWER Evaporates quickly and reacts with chemicals so doesn't need to be rinsed What fiber type does not bounce back -CORRECT ANSWER Olefin What fiber has a low melting point -CORRECT ANSWER Olefin which is below 300 degrees Stain vs Spot -CORRECT ANSWER Stain dyes the carpet while spots is something that sits on top of the carpet Wicking -CORRECT ANSWER the ability of a fiber to transfer moisture along its surface so soil at base of fiber can come back to the surface causing a stain to reappear and look brown How to avoid wicking -CORRECT ANSWER Thoroughly vacuum or extract, speed dry with fans Acrylic -CORRECT ANSWER Man made wool that is solution dyed mainly used as doormat, light weight full and soft Rayon -CORRECT ANSWER Aka fake silk art silk or faux silk and you never clean it because it bleeds just vacuum it 3 ways to identify fibers -CORRECT ANSWER Visual chemical and burn (simple and relatively accurate) Burn test tips -CORRECT ANSWER Use a lighter with butane because it's odorless and don't burn side that has carpet glue in it, use carpet Awl to lift carpet for a fiber Wool dissolved in -CORRECT ANSWER Sodium hypochlorite Wool smells like when burnt -CORRECT ANSWER Burning hair Rayon smells like when burnt -CORRECT ANSWER Burning paper Cotton smells like when burnt -CORRECT ANSWER Burning paper Acetate smells like when burnt -CORRECT ANSWER Acetate acid Acrylic smells like when burnt -CORRECT ANSWER Harsh, acrid charred meat Nylon smells like when burnt -CORRECT ANSWER Celery or sealing wax Polypropylene Olefin smells like when burnt -CORRECT ANSWER Asphalt or burning paraffin Polyester triexta smells like when burnt -CORRECT ANSWER Sweet overripe fruit Two types of fibers -CORRECT ANSWER Continuous and staple Extrusion -CORRECT ANSWER Push through a hole so forcing molten polymer through a shower head device called spinerette Spinerette -CORRECT ANSWER a specialized instrument used in manufactured and synthetic fiber production which extrudes chemical solutions through small shaped holes to create continuous filament fibers Crimping -CORRECT ANSWER Process of creating bulk, the bend that's put in fiber that causes resilience Pile -CORRECT ANSWER Multiple layers of carpet Primary backing -CORRECT ANSWER The part of the carpet to which face fibers are attached and which holds these fibers in place, where yarn is woven Continuous fiber -CORRECT ANSWER Long Staple fiber -CORRECT ANSWER short fibers measured in inches usually 3-8 Staple fibers must be -CORRECT ANSWER Spun into a thread Bulk fiber -CORRECT ANSWER Is blended straightened and then thinned Plying -CORRECT ANSWER Taking 2 or more pieces and twisting them together Heat setting -CORRECT ANSWER the process of producing fiber, yarn, or fabric stability through the use of heat *makes fiber memory* What makes fiber memory -CORRECT ANSWER Heat setting Woven carpet -CORRECT ANSWER Length of the carpet is cotton, made of 3 yarns, made on a loom with pile harms held in place with warps and weft yarns Warp -CORRECT ANSWER Shirt and is the length of the woven carpet Weft -CORRECT ANSWER Width of woven carpet Pile of face -CORRECT ANSWER Width of woven carpet Tufted and woven carpet lifetime -CORRECT ANSWER Tufted - 5/6years Woven - 10+years Woven w/ cotton -CORRECT ANSWER Need to do a lot of extraction because cotton is high absorption Tufted carpet -CORRECT ANSWER Carpet made by mechanically stitching pile yarn through a primary fabric backing and bonded with latex to a secondary backing. 2 ways to make a tufted carpet -CORRECT ANSWER Loop pile vs cut pile construction Delamination -CORRECT ANSWER Backing comes off the carpet or apart from each other Pile design types -CORRECT ANSWER Saxony (most popular), plush/velvet,level loop Saxony pile design -CORRECT ANSWER Pile height 3/4 inch and twisted heat set yarn most popular Plush and velvet pile design -CORRECT ANSWER High density cut like yarn little to no heat set or twist Level loop pile design -CORRECT ANSWER Uniformly level loop pile typical commercial carpet Carpet cushions can help prevent -CORRECT ANSWER Crushing and matting Rebound pad -CORRECT ANSWER What is usually below carpet has diff weights that go with specific carpets if wrong weight is used it can cause carpet to de laminate Red dye remover = -CORRECT ANSWER Acid dye remover All dyes for carpet are made from these colors -CORRECT ANSWER Red yellow blue Types of dyes -CORRECT ANSWER Acid dye, solution dye, stock dye, yarn dye, piece or beck dye, continuous dye, print/contact dye Acid dye -CORRECT ANSWER Most common with nylon and wool Optical brightness -CORRECT ANSWER When exposed to UV light acid dyed fibers would emit a blue/white light which would "brighten" people's carpet pH paper -CORRECT ANSWER Indicator for type of carpet and dye used so you know how to clean it Stock dye -CORRECT ANSWER Dye the bulk before it's spun Piece or beck dying -CORRECT ANSWER Sew 100 pieces of carpet then put it in hot dye then cut and dry it Continuous dying -CORRECT ANSWER Jets spray white carpet a different color can cause one side of carpet to be darker then another Print/contact dying -CORRECT ANSWER Pattern don't have to worry about dye bleeding What is true about carpet cushion -CORRECT ANSWER Wear factor, it resists crushing and texture change Easiest way to remove fine particle soil -CORRECT ANSWER Dry soil removal (vacuuming) Soil suspension -CORRECT ANSWER the mixture of dispersed soil particles in water so soil is dissolved into the pre spray and then we just suck it up with extraction Extraction -CORRECT ANSWER Removal soil with a wand Fundamentals of carpet cleaning -CORRECT ANSWER 1. Dry soil removal 2. Soil suspension 3. Extraction 4 finishing and drying How to stop customer complaints -CORRECT ANSWER Provide pre and post cleaning inspections and communication with client Without proper grooming and brushing eBay can occur after drying -CORRECT ANSWER Wand marks When doing the burn test, how do natural fibers react in terms of ash? -CORRECT ANSWER Crumble easily Pile lofter -CORRECT ANSWER Dry soil remover for commercial carpet good for glue down carpet Soil suspension CHAT -CORRECT ANSWER Chemical( right spray for fiber type), heat(right temp for fiber type), agitation(some spots need loosed up by rubbing or hitting), time(not good for pre spray becaus you want it to stay wet) Where are the fundamental of carpet cleaning listed -CORRECT ANSWER IICRC S100 Heat -CORRECT ANSWER Has sanitizing effect epa confirmed that 43-83% of a bacteria is gone when water is above 130F Bonnet -CORRECT ANSWER What you absorb with during extraction High humidity = -CORRECT ANSWER High dry time Want upward flow of air when drying carpet to avoid -CORRECT ANSWER Wicking 3 things that effect drying time -CORRECT ANSWER Airflow, temp and humidity Over wetting is often caused by -CORRECT ANSWER Technical error Water rinse extraction -CORRECT ANSWER Hot water and detergent solution is injected under pressure soil is suspended and wet vacuum removed soil and excess moisture What carpet cleaning method has CRI seal of approval -CORRECT ANSWER Water rinse extraction hot water extraction What is the CRI Seal of approval -CORRECT ANSWER Test carpet maintenance and cleaning effectiveness Absorbent pad extraction -CORRECT ANSWER Used with a bonnet, solution is sprayed and then rotary skin buff with bonnet made from cotton or rayon Dry compound extraction -CORRECT ANSWER Granular carrier is applied to soles carpet brush destruction carrier absorbs Rotary shampoo extraction -CORRECT ANSWER Scrubber with holes in brush scrubs carpet foam forms after using rotary Brush then wet/dry vacuum Foam extraction -CORRECT ANSWER Dry foam so foam detergent use cylindrical brush action then vacuum Encapsulation -CORRECT ANSWER Cimax machine 3 brushes that all then scrubs carpet uses very little water and does deep aggressive clean Surface tension of water -CORRECT ANSWER A deal on the water so you can't get through it Soil -CORRECT ANSWER Any unwatered matter that is foreign to the construction of the carpet Types of soil -CORRECT ANSWER Wet solvent, dry solvent, insoluble Micron -CORRECT ANSWER one millionth of a meter and the way particle size is measured Hot water has a greater -CORRECT ANSWER Capacity pH -CORRECT ANSWER 0-14 measures the % of H in water based solution 0-6 acid 7 neutral 8-14 base The factor (multiplier) that solutions pH moves each whole number in the pH scale away from neutral -CORRECT ANSWER 10 Most soil is what pH -CORRECT ANSWER 5-7 so acid so you neutralize with alkaline solution (base) pH of most cleaners -CORRECT ANSWER 8 pH of most pre spray -CORRECT ANSWER 9-11 Solvent -CORRECT ANSWER Chemical that dissolves other substances True soap -CORRECT ANSWER Old soap that for dirty again quickly it was natural and came from pig Synthetic detergent -CORRECT ANSWER Less likely to cause rapid respiring than the old soap HWE Chemicals -CORRECT ANSWER Pre treatment (has dry and wet solvents in it) wetting, dissolve, emulsify, suspend No cationic cleaners on -CORRECT ANSWER Nylon carpet Wet solvent method for spots -CORRECT ANSWER Pour on and bang sop up with towel Dry solvent method for spots -CORRECT ANSWER Pour on towel put on spot and tap Tamping brush -CORRECT ANSWER Used for spotting and you tap with it Volatile dry solvent -CORRECT ANSWER Evaporates quickly high ventilation spot clean only not overall don't get on the backing and can dissolve oily spots Nonvolatile dry solvents -CORRECT ANSWER NVDS old oil based paints use in heavy oils grease ink put on towel then towel on spot Citrol -CORRECT ANSWER Booster for your solution line good for oil and grease and can cause delamination Citrus gel -CORRECT ANSWER Non volatile since it's a gel it won't run down into backing rinse with vds then water Protein Spotters -CORRECT ANSWER For blood vomit milk eggs vomit just squirt in and it's gone it's only for spots rinse with COOL water because Heat and alkalinity can cause it to be permanent Tannin/ acid spotter -CORRECT ANSWER Coffee urine feces, it's a chemical that comes from a plant Rust remover -CORRECT ANSWER Formulated acid spotter so phosphoric or oxalic Neutralize then rinse Can burn skin Oxidizing agents -CORRECT ANSWER Add oxygen and removed color Hydrogen peroxide and sodium hypochlorite Enzyme digester -CORRECT ANSWER For problem protein spills needs dwell time pH of area needs to be neutral POG -CORRECT ANSWER Shoe polish tamp and blot pog flush with vds extract protein spotter rinse with hot water Safety equipment -CORRECT ANSWER Goggles gloves and OHSHA approved respirator SDS -CORRECT ANSWER Safety Data Sheet CRI -CORRECT ANSWER Carpet and Rug Institute Shedding -CORRECT ANSWER Loose stapled so pieces come out Corn rowing -CORRECT ANSWER Something rubs on carpet fibers separate in rows of yarn Rippling -CORRECT ANSWER If forms after cleaning it'll go away if like they before it needs stretched. Expands from moisture may take couple of days to go back Manufacturing defectd -CORRECT ANSWER Loss of heat set, yarn soiling/loom oil, delamination What medicine can cause color loss on nymon -CORRECT ANSWER Benzoyl peroxide (acne meds) resilience -CORRECT ANSWER The ability of carpet pile to spring back to it's original position Warranty -CORRECT ANSWER We are never authorized to make warranty judgements, soft drinks are covered by stain resistant nylon warranty Lift and airflow -CORRECT ANSWER Used to measure vacuum efficiency so lift(inches) is strength and airflow(cfm) is used to measure vacuum