Managing & Leading Today's Police
_______________ ethics have only two sides; something is either good or bad.
A) Absolute ethics
B) Relative ethics
C) Deontological ethics
D) Noble cause corruption - ANS -A
\________________ is the opposite of reward power
A) Legitimate power
B) Coercion power
C) Expertise power
D) Referent power - ANS -B
\___________________ involves doing what is right or correct and is generally used to refer to
how people should behave in a professional capacity.
A) Values
B) Ethics
C) Service
D) Effectiveness - ANS -B
\___________________ is where supervisors guide subordinates to ensure that their activities
are consistent with tactics or programs to ensure success.
A) Strategic planning
B) Tactical planning
C) Operational control
D) Evaluative criteria - ANS -C
\______________________ refers to officers engaging in activities such as looking for missing
children, providing motorists assistance, and engaging in crime prevention activities
A) Law enforcement
B) Order maintenance
C) Provision of services
D) All of the above - ANS -C
\________________________ means subordinates do not respect their leader or they question
his or her directives.
A) Insubordination
B) Zone of indifference
C) Low morale
D) Informal arousal - ANS -B
\A primary tool used by radical extremists to recruit members is:
A) Radicalization
,B) Isolation
C) Social media
D) Convergent settings - ANS -C
\A relatively new approach in police technology resembles a "mission control" center, and allows
crime analysts and commanders to track the police calls as they are occurring citywide. It's
called:
A) Geographic Information Systems
B) Geographic Analysis
C) CAD System
D) RTCC - ANS -D
\According to "Managing and Leading Today's Police" which type of supervisory style, described
by Engel, is the ideal supervisor for today's police department?
A) Active
B) Innovative
C) Supportive
D) Traditional - ANS -B
\According to "Managing and Leading Today's Police", as a rule of thumb, at least
_______________ of all sworn personnel should be assigned to patrol
A) 45%
B) 55%
C) 65%
D) 70% - ANS -B
\According to "Managing and Leading Today's Police", four important innovations have
contributed to improved productivity. These innovations include all of the following EXCEPT:
A) CompStat
B) Citizen surveys
C) Planning
D) Community policing - ANS -D
\According to "Managing and Leading Today's Police", one of the primary purposes of ethics is
to:
A) Hold officers accountable in advance
B) Formulate procedures that address all possible situations an officer may encounter
C) Guide police decision making
D) All of the above - ANS -C
\According to "Managing and Leading Today's Police", one survey of police officers found that
what type of problems were the most stressful for police officers?
A) Problems with the public
B) Problems with the criminal justice system
C) Organizationally based problems
D) Stressors intrinsic to police work itself - ANS -C
,\According to "Managing and Leading Today's Police", what can have the most direct impact on
police officers, and are probably the greatest source of stress from the criminal justice system?
A) Courts and their rulings
B) Prosecutors who fail to show proper respect
C) Judges who openly display hostile attitudes towards police
D) Parole officers doing an inadequate job of supervising parolees - ANS -A
\According to "Managing and Leading Today's Police", what is the most stressful part of the
police occupation?
A) The police organization itself
B) The criminal justice system
C) The public
D) The nature of police work - ANS -D
\According to "Managing and Leading Today's Police", which statement is TRUE:
A) 10 percent of all officers cause 50 percent of the problems
B) 50 percent of all officers are responsible for 2 percent of all citizen complaints
C) 2 percent of all officers are responsible for 50 percent of all citizen complaints
D) 50 percent of all problems are caused by 10 percent of the officers - ANS -C
\According to "Managing and Leading Today's Police", which type of shift likely has the greatest
advantage for the department and officers?
A) 8 hour shifts
B) 10 hour shifts
C) 12 hour shifts
D) Shift rotation - ANS -B
\According to a survey by the federal Bureau of Justice Statistics, police agencies with a
community policing component now employ what percentage of all local police officers?
A) 88%
B) 67%
C) 54%
D) 19% - ANS -A
\According to Cohen, what is the most important tool when negotiating?
A) Power
B) Time
C) Information
D) Listening - ANS -C
\According to DeLord, police unions that do not have the right to collectively bargain end up
with:
A) Collective bargaining
B) Collective begging
C) Collective bartering
, D) Collective bellowing - ANS -B
\According to Henry Mintzberg, all of the following are roles of police leadership EXCEPT:
A) The decision-maker role
B) The information role
C) The strategic role
D) The interpersonal role - ANS -C
\According to Henry Mintzberg, which police leadership role involves managers constantly
examining the workings of the department and its various units to ensure that they are operating
effectively?
A) The interpersonal role
B) The informational role
C) The strategic role
D) The inspector's role - ANS -B
\According to Henry Mintzberg, which police leadership role involves middle managers serving
as linking pins between top management and subordinate units?
A) The interpersonal role
B) The informational role
C) The decision-maker role
D) The communicator role - ANS -A
\According to Henry Mintzberg, which police leadership role occurs at all levels in a police
organization?
A) The interpersonal role
B) the informational role
C) The decision-maker role
D) The leadership role - ANS -C
\According to Hersey and Blanchard, which style of leadership is most appropriate for
subordinates who are unwilling to take responsibility for accomplishing tasks?
A) Telling
B) Selling
C) Participating
D) Delegation - ANS -A
\According to Likert, in which leadership system would most policies and decisions be made by
top management and distributed through the chain of command - with managers and
supervisors sometimes listening to subordinates' problems?
A) Consultative Leadership
B) Participative Leadership
C) Exploitive-Authoritarian Leadership
D) Benevolent-Authoritarian Leadership - ANS -D
\According to Managing and Leading Today's Police, ____________________ is getting things
done through other people
A) Management
B) Administration
C) Leadership
D) Delegation - ANS -C
_______________ ethics have only two sides; something is either good or bad.
A) Absolute ethics
B) Relative ethics
C) Deontological ethics
D) Noble cause corruption - ANS -A
\________________ is the opposite of reward power
A) Legitimate power
B) Coercion power
C) Expertise power
D) Referent power - ANS -B
\___________________ involves doing what is right or correct and is generally used to refer to
how people should behave in a professional capacity.
A) Values
B) Ethics
C) Service
D) Effectiveness - ANS -B
\___________________ is where supervisors guide subordinates to ensure that their activities
are consistent with tactics or programs to ensure success.
A) Strategic planning
B) Tactical planning
C) Operational control
D) Evaluative criteria - ANS -C
\______________________ refers to officers engaging in activities such as looking for missing
children, providing motorists assistance, and engaging in crime prevention activities
A) Law enforcement
B) Order maintenance
C) Provision of services
D) All of the above - ANS -C
\________________________ means subordinates do not respect their leader or they question
his or her directives.
A) Insubordination
B) Zone of indifference
C) Low morale
D) Informal arousal - ANS -B
\A primary tool used by radical extremists to recruit members is:
A) Radicalization
,B) Isolation
C) Social media
D) Convergent settings - ANS -C
\A relatively new approach in police technology resembles a "mission control" center, and allows
crime analysts and commanders to track the police calls as they are occurring citywide. It's
called:
A) Geographic Information Systems
B) Geographic Analysis
C) CAD System
D) RTCC - ANS -D
\According to "Managing and Leading Today's Police" which type of supervisory style, described
by Engel, is the ideal supervisor for today's police department?
A) Active
B) Innovative
C) Supportive
D) Traditional - ANS -B
\According to "Managing and Leading Today's Police", as a rule of thumb, at least
_______________ of all sworn personnel should be assigned to patrol
A) 45%
B) 55%
C) 65%
D) 70% - ANS -B
\According to "Managing and Leading Today's Police", four important innovations have
contributed to improved productivity. These innovations include all of the following EXCEPT:
A) CompStat
B) Citizen surveys
C) Planning
D) Community policing - ANS -D
\According to "Managing and Leading Today's Police", one of the primary purposes of ethics is
to:
A) Hold officers accountable in advance
B) Formulate procedures that address all possible situations an officer may encounter
C) Guide police decision making
D) All of the above - ANS -C
\According to "Managing and Leading Today's Police", one survey of police officers found that
what type of problems were the most stressful for police officers?
A) Problems with the public
B) Problems with the criminal justice system
C) Organizationally based problems
D) Stressors intrinsic to police work itself - ANS -C
,\According to "Managing and Leading Today's Police", what can have the most direct impact on
police officers, and are probably the greatest source of stress from the criminal justice system?
A) Courts and their rulings
B) Prosecutors who fail to show proper respect
C) Judges who openly display hostile attitudes towards police
D) Parole officers doing an inadequate job of supervising parolees - ANS -A
\According to "Managing and Leading Today's Police", what is the most stressful part of the
police occupation?
A) The police organization itself
B) The criminal justice system
C) The public
D) The nature of police work - ANS -D
\According to "Managing and Leading Today's Police", which statement is TRUE:
A) 10 percent of all officers cause 50 percent of the problems
B) 50 percent of all officers are responsible for 2 percent of all citizen complaints
C) 2 percent of all officers are responsible for 50 percent of all citizen complaints
D) 50 percent of all problems are caused by 10 percent of the officers - ANS -C
\According to "Managing and Leading Today's Police", which type of shift likely has the greatest
advantage for the department and officers?
A) 8 hour shifts
B) 10 hour shifts
C) 12 hour shifts
D) Shift rotation - ANS -B
\According to a survey by the federal Bureau of Justice Statistics, police agencies with a
community policing component now employ what percentage of all local police officers?
A) 88%
B) 67%
C) 54%
D) 19% - ANS -A
\According to Cohen, what is the most important tool when negotiating?
A) Power
B) Time
C) Information
D) Listening - ANS -C
\According to DeLord, police unions that do not have the right to collectively bargain end up
with:
A) Collective bargaining
B) Collective begging
C) Collective bartering
, D) Collective bellowing - ANS -B
\According to Henry Mintzberg, all of the following are roles of police leadership EXCEPT:
A) The decision-maker role
B) The information role
C) The strategic role
D) The interpersonal role - ANS -C
\According to Henry Mintzberg, which police leadership role involves managers constantly
examining the workings of the department and its various units to ensure that they are operating
effectively?
A) The interpersonal role
B) The informational role
C) The strategic role
D) The inspector's role - ANS -B
\According to Henry Mintzberg, which police leadership role involves middle managers serving
as linking pins between top management and subordinate units?
A) The interpersonal role
B) The informational role
C) The decision-maker role
D) The communicator role - ANS -A
\According to Henry Mintzberg, which police leadership role occurs at all levels in a police
organization?
A) The interpersonal role
B) the informational role
C) The decision-maker role
D) The leadership role - ANS -C
\According to Hersey and Blanchard, which style of leadership is most appropriate for
subordinates who are unwilling to take responsibility for accomplishing tasks?
A) Telling
B) Selling
C) Participating
D) Delegation - ANS -A
\According to Likert, in which leadership system would most policies and decisions be made by
top management and distributed through the chain of command - with managers and
supervisors sometimes listening to subordinates' problems?
A) Consultative Leadership
B) Participative Leadership
C) Exploitive-Authoritarian Leadership
D) Benevolent-Authoritarian Leadership - ANS -D
\According to Managing and Leading Today's Police, ____________________ is getting things
done through other people
A) Management
B) Administration
C) Leadership
D) Delegation - ANS -C
