Industrial/Organizational Psychology
by Ronald Riggio Chapters 1-4 Exam
One Questions and Answers 100% Pass
Objectives of Industrial/Organizational Psychology - ✔✔To conduct research in an
effort to increase our knowledge and understanding of human work behavior and to
apply that knowledge to improve work behavior, the work environment, and the
psychological conditions of the worker.
Fields in Industrial/Organizational Psychology - ✔✔Personnel psychology (human
resources), training and development, organizational psychology (management), and
human engineering/ergonomics (bettering work environments.)
Walter Dill Scott - ✔✔Interested in studying salespersons and the psychology of
advertising. Went on to become the first professor in this new field and started a
consulting company to practice what was being learned from research (1920's.)
Fredrick W. Taylor - ✔✔Believed that scientific principles could be applied to the study
of work behavior to increase worker efficiency and productivity. His model was
Brittie Donald, All Rights Reserved © 2025 1
, successful and became known as time-and-motion studies which developed the
scientific management.
Time-and-motion Studies - ✔✔Procedures in which work tasks are broken down into
simple component movements and the movements timed to develop a more efficient
method for performing the tasks.
Scientific Management - ✔✔Begun by Fredrick Taylor, this is a method of using
scientific principles to improve the efficiency and productivity of jobs.
Robert Yekes - ✔✔Was President of the American Psychological Association and a
group of psychologists worked with the Army to create an intelligence tests for the
placement of Army recruits known as The Army Alpha and Beta Tests.
The Army Alpha and Beta Test - ✔✔Created in WWI, the Alpha test was used for those
who could read, and the Beta test was used for nonliterate recruits. This represented the
first mass testing efforts and set the stage for future testing efforts.
Elton Mayo and Colleagues - ✔✔Researched the effects of lightening and worker
productivity. Focusing on a group of women, no matter what the lighting was set to,
worker productivity increased. Mayo noticed that it was the environment that was
increasing productivity but the fact that the workers were being watched; Hawthorne
Effect.
Brittie Donald, All Rights Reserved © 2025 2
by Ronald Riggio Chapters 1-4 Exam
One Questions and Answers 100% Pass
Objectives of Industrial/Organizational Psychology - ✔✔To conduct research in an
effort to increase our knowledge and understanding of human work behavior and to
apply that knowledge to improve work behavior, the work environment, and the
psychological conditions of the worker.
Fields in Industrial/Organizational Psychology - ✔✔Personnel psychology (human
resources), training and development, organizational psychology (management), and
human engineering/ergonomics (bettering work environments.)
Walter Dill Scott - ✔✔Interested in studying salespersons and the psychology of
advertising. Went on to become the first professor in this new field and started a
consulting company to practice what was being learned from research (1920's.)
Fredrick W. Taylor - ✔✔Believed that scientific principles could be applied to the study
of work behavior to increase worker efficiency and productivity. His model was
Brittie Donald, All Rights Reserved © 2025 1
, successful and became known as time-and-motion studies which developed the
scientific management.
Time-and-motion Studies - ✔✔Procedures in which work tasks are broken down into
simple component movements and the movements timed to develop a more efficient
method for performing the tasks.
Scientific Management - ✔✔Begun by Fredrick Taylor, this is a method of using
scientific principles to improve the efficiency and productivity of jobs.
Robert Yekes - ✔✔Was President of the American Psychological Association and a
group of psychologists worked with the Army to create an intelligence tests for the
placement of Army recruits known as The Army Alpha and Beta Tests.
The Army Alpha and Beta Test - ✔✔Created in WWI, the Alpha test was used for those
who could read, and the Beta test was used for nonliterate recruits. This represented the
first mass testing efforts and set the stage for future testing efforts.
Elton Mayo and Colleagues - ✔✔Researched the effects of lightening and worker
productivity. Focusing on a group of women, no matter what the lighting was set to,
worker productivity increased. Mayo noticed that it was the environment that was
increasing productivity but the fact that the workers were being watched; Hawthorne
Effect.
Brittie Donald, All Rights Reserved © 2025 2
