1/5/25, 7:30 PM 2025 UNITED HEALTHCARE - ETHICS AND COMPLIANCE |(2025)|COMPLETE GUIDE WITH QUESTIONS AND VERIFIED …
2025 UNITED HEALTHCARE - ETHICS AND
COMPLIANCE |(2025)|COMPLETE GUIDE WITH
QUESTIONS AND VERIFIED ANSWERS|GET IT
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Practice questions for this set
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Terms in this set (49)
In terms of events, which WRONG - Agents must report formal
of the following is true? marketing/sales events only to UnitedHealthcare
When completing an The consumer/member would not receive plan
enrollment application in related correspondence intended for him/her.
LEAN, why is an agent
prohibited from entering
their own email address
in a field available for the
consumer's email
address?
Annual Election Period Consumers can elect to join a Medicare Advantage
(AEP) is a time when: Plan or switch to a different plan.
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, 1/5/25, 7:30 PM 2025 UNITED HEALTHCARE - ETHICS AND COMPLIANCE |(2025)|COMPLETE GUIDE WITH QUESTIONS AND VERIFIED …
You have scheduled an Before you can start the appointment with both
appointment and consumers, ask the consumer's friend to complete
obtained a Scope of an SOA.
Appointment (SOA) form
to discuss Medicare
Advantage Plans with a
consumer. When you
arrive at the
appointment, a friend of
the consumer who is
Medicare-eligible is
present to hear your
presentation. What
should you do?
Educational events allow Provide objective information about the Medicare
for which of the following program and/or health improvement and wellness.
to occur?
Agent Brenda is Brenda should tell Melanie that the Star Rating is the
presenting Medicare same for every plan and it does not accurately
Advantage plan options reflect a plan's performance in certain categories.
to her consumer,
Melanie. During the
presentation, Brenda tells
Melanie that Medicare
gives each plan a Star
Rating. Which of the
following is not an
appropriate response
when Melanie asks what
the Star Rating means?
When does Permission to Once contact is made or 9 months from the date
Contact for Medicare the consumer provided permission (e.g. consumer
Advantage and/or signature date on BRC) or 90 days if on federal do
Prescription Drug Plans not call list, whichever comes first.
expire?
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2025 UNITED HEALTHCARE - ETHICS AND
COMPLIANCE |(2025)|COMPLETE GUIDE WITH
QUESTIONS AND VERIFIED ANSWERS|GET IT
100% CORRECT
Practice questions for this set
Learn
Studied 7 terms
Nice work, you're crushing it
Continue studying in Learn
Terms in this set (49)
In terms of events, which WRONG - Agents must report formal
of the following is true? marketing/sales events only to UnitedHealthcare
When completing an The consumer/member would not receive plan
enrollment application in related correspondence intended for him/her.
LEAN, why is an agent
prohibited from entering
their own email address
in a field available for the
consumer's email
address?
Annual Election Period Consumers can elect to join a Medicare Advantage
(AEP) is a time when: Plan or switch to a different plan.
https://quizlet.com/989830896/2025-united-healthcare-ethics-and-compliance-2025complete-guide-with-questions-and-verified-answersget-it-10… 1/10
, 1/5/25, 7:30 PM 2025 UNITED HEALTHCARE - ETHICS AND COMPLIANCE |(2025)|COMPLETE GUIDE WITH QUESTIONS AND VERIFIED …
You have scheduled an Before you can start the appointment with both
appointment and consumers, ask the consumer's friend to complete
obtained a Scope of an SOA.
Appointment (SOA) form
to discuss Medicare
Advantage Plans with a
consumer. When you
arrive at the
appointment, a friend of
the consumer who is
Medicare-eligible is
present to hear your
presentation. What
should you do?
Educational events allow Provide objective information about the Medicare
for which of the following program and/or health improvement and wellness.
to occur?
Agent Brenda is Brenda should tell Melanie that the Star Rating is the
presenting Medicare same for every plan and it does not accurately
Advantage plan options reflect a plan's performance in certain categories.
to her consumer,
Melanie. During the
presentation, Brenda tells
Melanie that Medicare
gives each plan a Star
Rating. Which of the
following is not an
appropriate response
when Melanie asks what
the Star Rating means?
When does Permission to Once contact is made or 9 months from the date
Contact for Medicare the consumer provided permission (e.g. consumer
Advantage and/or signature date on BRC) or 90 days if on federal do
Prescription Drug Plans not call list, whichever comes first.
expire?
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