SALESFORCE ADMIN 201 SD EXAM QUESTIONS AND
CORRECT DEFINITIVE ANSWERS ALREADY GRADED A+
2025
Practice questions for this set
Terms in this set (308)
Original
What should a system administrator use to disable access to a custom application for a group of users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts
A
Universal Containers needs to track the manufacturer and model for specific car companies.
How can the system administrator ensure that the manufacturer selected influences the values available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a controlling picklist.
B. Create a lookup field from the manufacturer object to the model object.
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,C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and models.
C
Sales representatives at Universal Containers need assistance from product managers when selling
certain products. Product managers do not have access to opportunities, but need to gain access when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager
B
What should a system administrator consider before importing a set of records into Salesforce?
Choose two answers
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard.
AC
How can a user customize his or her view in Salesforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above
AB
The user interface (UI) settings are "global," and therefore apply to all users in an org.
A. True
B. False
A
The Company Information page can tell you which of the following? (Select 3)
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators
ABC
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,Which of the following actions cannot be completed on the Company Information page? (Select 2)
A. Edit the city in which your organization is located
B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses
BD
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above
D
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False
B
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
B. Advanced Currency Management
C. Custom Fiscal Year
D. Collapsible Sidebar
E. Lightning Experience
C
By default, all Salesforce orgs are set to a single currency.
A. True
B. False
A
A pre-built App from the AppExchange is always the first approach you should take when you're looking
to add functionality to your Salesforce instance.
A. True
B. False
B
Which step should a system administrator take to remove an active user from Salesforce? (Select 1)
A. Contact Salesforce customer support to have the user record deleted.
B. Overwrite the user record with a new user's information.
C. Deactivate the user record; the system will delete it in 30 days.
D. Deactivate the user record.
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, D
Which of the following fields can you expect to find on user's record detail page? (Select 2)
A. System Permissions
B. Locale
C. Reports
D. Role
E. All of the above
BD
Who has the permission to edit a chatter profile? (Select 2)
A. An Administrator
B. The individual user
C. A user's manager
D. Chatter profiles are not editable
AB
Chatter external users can only interact in public or private Chatter groups that they belong to.
A. True
B. False
B
You have a handful of users who don't have Salesforce licenses but need access to all Chatter groups.
They don't need to access any other Salesforce information. What Chatter license should they have?
(Select 1)
A. Chatter External license
B. Chatter Free license
C. Chatter Only (Chatter Plus) license
D. Chatter Deluxe license
B
If a Salesforce object is a table, then each row represents what? (Select 1)
A. Records
B. Fields
C. Related Lists
D. Objects
A
All of the following are advantages of Force.com objects except:
A. All object attributes are described with metadata, making it easy to create and modify records
programmatically or through a visual interface.
B. Every object in a Salesforce organization is automatically linked with all other objects in the
organization.
C. Objects can have relationship fields that define how records in an object relate to records in another
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CORRECT DEFINITIVE ANSWERS ALREADY GRADED A+
2025
Practice questions for this set
Terms in this set (308)
Original
What should a system administrator use to disable access to a custom application for a group of users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts
A
Universal Containers needs to track the manufacturer and model for specific car companies.
How can the system administrator ensure that the manufacturer selected influences the values available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a controlling picklist.
B. Create a lookup field from the manufacturer object to the model object.
Page 1 of 63
,C. Create the manufacturer field as a controlling picklist and the model as a dependent picklist.
D. Create a multi-select picklist field that includes both manufacturers and models.
C
Sales representatives at Universal Containers need assistance from product managers when selling
certain products. Product managers do not have access to opportunities, but need to gain access when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager
B
What should a system administrator consider before importing a set of records into Salesforce?
Choose two answers
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard.
AC
How can a user customize his or her view in Salesforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above
AB
The user interface (UI) settings are "global," and therefore apply to all users in an org.
A. True
B. False
A
The Company Information page can tell you which of the following? (Select 3)
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators
ABC
Page 2 of 63
,Which of the following actions cannot be completed on the Company Information page? (Select 2)
A. Edit the city in which your organization is located
B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses
BD
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above
D
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False
B
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
B. Advanced Currency Management
C. Custom Fiscal Year
D. Collapsible Sidebar
E. Lightning Experience
C
By default, all Salesforce orgs are set to a single currency.
A. True
B. False
A
A pre-built App from the AppExchange is always the first approach you should take when you're looking
to add functionality to your Salesforce instance.
A. True
B. False
B
Which step should a system administrator take to remove an active user from Salesforce? (Select 1)
A. Contact Salesforce customer support to have the user record deleted.
B. Overwrite the user record with a new user's information.
C. Deactivate the user record; the system will delete it in 30 days.
D. Deactivate the user record.
Page 3 of 63
, D
Which of the following fields can you expect to find on user's record detail page? (Select 2)
A. System Permissions
B. Locale
C. Reports
D. Role
E. All of the above
BD
Who has the permission to edit a chatter profile? (Select 2)
A. An Administrator
B. The individual user
C. A user's manager
D. Chatter profiles are not editable
AB
Chatter external users can only interact in public or private Chatter groups that they belong to.
A. True
B. False
B
You have a handful of users who don't have Salesforce licenses but need access to all Chatter groups.
They don't need to access any other Salesforce information. What Chatter license should they have?
(Select 1)
A. Chatter External license
B. Chatter Free license
C. Chatter Only (Chatter Plus) license
D. Chatter Deluxe license
B
If a Salesforce object is a table, then each row represents what? (Select 1)
A. Records
B. Fields
C. Related Lists
D. Objects
A
All of the following are advantages of Force.com objects except:
A. All object attributes are described with metadata, making it easy to create and modify records
programmatically or through a visual interface.
B. Every object in a Salesforce organization is automatically linked with all other objects in the
organization.
C. Objects can have relationship fields that define how records in an object relate to records in another
Page 4 of 63
