Fire and Smoke Restoration Exam: 100% Verified Questions & Answers: Guaranteed A+ Score

Technicians should not decide they will be able to restore a damaged item until they have __________ the item and communicated with the customer (Ans- pretest The restoration company works for the property owner, who is the primary customer. A secondary customer is the __________ __________ when the property owner is an __________ (Ans- insurance carrier, insured Smoke and soot particles are visual by-products of __________ __________. (Ans- incomplete combustion Heat, fuel, and oxygen are the key elements required for __________. (Ans- combustions The particle size range of combustion smoke particles is _____, ______ microns. (Ans- .1 , 4 The general categories into which all smoke residues may be places are PAH (Polycyclic Aromatic Hydrocarbons) and __________. (Ans- Soot (PIC's) Particles of Incomplete Combustion Both PAH and soot particles have been reported to be ___________ to humans. (Ans- carcinogenic A very difficult smoke odor for technicians to overcome is the __________ __________ odor, also called "psychological" odor. (Ans- heightened a