IAHSS ADVANCED REAL 2023 QUESTIONS WITH ALL CORRECT ANSWERS GRADED A What is the primary role of a security officer in crime prevention? - answer--Reduce the opportunity for a person to commit a crime Crime prevention is the anticipation, recognition, and

IAHSS ADVANCED REAL 2023 QUESTIONS WITH ALL CORRECT ANSWERS GRADED A What is the primary role of a security officer in crime prevention? - answer--Reduce the opportunity for a person to commit a crime Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves what? - answer--Initiating some action to remove or reduce the risk What must be done about life safety deficiencies found in the hazard surveillance tour? - answer--Correct them immediately What is the purpose of crime analysis? - answer--Identify problems and develop strategies to reduce problems Which of the following is easier and more cost efficient for an institution? - answer--building in security systems during building design Healthcare facilities that provide _________ customer service motivate customers to tell others about these organizations - answer--excellant Process improvement in customer service can be measured how? - answer--Surveys, Monitoring performance, Bench marking, Service standards ________ can be an excellent way to measure customer service and improve performance. - answer--Feedback ________ is an element in improving customer service - answer--Identifying customers-Attitude-Communication-Training Communication is ___________ - answer--93 percent body language, 7 percent words Which legal test takes into account neighborhood crime rates, industry standards, and the owner's experience at other locations? - answer--foreseeability The major source of premise liability in healthcare is from - answer--slips and falls Property owners have a ______ duty to maintain the property in a _____ condition. - answer--legal...reasonably safe Which of the following are elements necessary to establish negligence in a premise liability case? - answer--1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury. Which of the following are examples of risks security officers should identify? - answer--Burned out lights-Breached fence lines-Slip and fall hazards Failure to conduct routine patrol can ultimately