421 Postal Exam
1. USPS: A business. One stop shopping for all delivery needs. Have the
Monopoly to deliver First Class Mail (FCM).
2. Perception: is REALITY
3. Need: A desire to improve or accomplish something.
4. HAZMAT: Does this package contain anything liquid, fragile,
perishable, poten- tially hazardous, perfume and lithium battery?
5. G.I.S.T.: Greet, Inquire, Suggest, Thank
6. Ready Post: Supplies we sell at Post Office Lobby
7. Engaging Our Customer: Greet
customer Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery
Confirmation Offer additional
1/
,products to purchase Provide receipt
8. Express Mail & Priority Mail: Money making products and Premier
Shipping
9. Express Mail: 1-2 Days Guaranteed Delivery
$100 Insurance
Coverage If it fits it
ships.
10.Priority Mail: 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
11.Parcel Select: 70 lbs. max and 130 inches max combined length
and girth Ground Delivery (Bulk)
Designed for Large and Medium Mailers
12.Processing Categories::
Letter Flats
2/
, Machinable
Parcel Irregular
Parcel Outside
Parcel
13.Letter Size:
Rectangular 3 1/2 inches
in height
5 inches in length
.007 inches in thickness (cubic
foot) weigh 3 1/2 ounces
3/
1. USPS: A business. One stop shopping for all delivery needs. Have the
Monopoly to deliver First Class Mail (FCM).
2. Perception: is REALITY
3. Need: A desire to improve or accomplish something.
4. HAZMAT: Does this package contain anything liquid, fragile,
perishable, poten- tially hazardous, perfume and lithium battery?
5. G.I.S.T.: Greet, Inquire, Suggest, Thank
6. Ready Post: Supplies we sell at Post Office Lobby
7. Engaging Our Customer: Greet
customer Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery
Confirmation Offer additional
1/
,products to purchase Provide receipt
8. Express Mail & Priority Mail: Money making products and Premier
Shipping
9. Express Mail: 1-2 Days Guaranteed Delivery
$100 Insurance
Coverage If it fits it
ships.
10.Priority Mail: 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
11.Parcel Select: 70 lbs. max and 130 inches max combined length
and girth Ground Delivery (Bulk)
Designed for Large and Medium Mailers
12.Processing Categories::
Letter Flats
2/
, Machinable
Parcel Irregular
Parcel Outside
Parcel
13.Letter Size:
Rectangular 3 1/2 inches
in height
5 inches in length
.007 inches in thickness (cubic
foot) weigh 3 1/2 ounces
3/
