Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 5e
Chapter Number: 1
Question type: Multiple Choice
1) Which of the following is a benefit of being an informed user of IT?
a) Understanding what is “behind” applications you use in your organization
b) Providing input to enhance your organization’s applications
c) Helping to select new applications
d) Keeping abreast of new technologies
e) All of the above
Answer: e
Learning Objective: Identify the reasons why being an informed user of information systems is
important in today’s world. Begin the process of becoming an informed user of your
organization’s information systems.
Section Reference: 1.1 Why Should I Study Information Systems?
Difficulty: Easy
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
2) To address the concerns and to enable nimble responses to the technologically evolving
environment, what CIBC decided to undergo?
a) Strategic consulting
b) Digital transformation
c) Digital marketing
d) Financial Tech
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of
information systems is important in today’s world
,Rainer, Information System, Fifth Canadian Edition Testbank
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
3) What was one project that had a particularly positive impact on CIBC’s endeavour to attain
digital transformation?
a) Live Labs
b) A real-estate app
c) A gadget review site
d) An app consolidating restaurant reviews
e) An app for customer service
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1:
Identify the reasons why being an informed user of information systems is important in today’s
worldBloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
4) CIBC was recognized as the leader by Surviscor for which of the following?
a) Mobile banking services
b) Web applications
c) Software Engineering
d) Financial investment applications
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1
Identify the reasons why being an informed user of information systems is important in today’s
world.Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5)
In terms of return on investment (ROI), before embarking on its digital transformation, CIBC’s
sales from its digital channels made up _____.
, Rainer, Information System, Fifth Canadian Edition Testbank
a) 2 percent or less of its revenue
b) 2 percent of its revenue
c) 3 percent or less of its revenue
d) 3 percent of its revenue
Answer: a
Difficulty: Medium
Section Reference 1: Opening Case
Learning Objective 1: Identify the reasons why being an informed user of information systems is
important in today’s world Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
6)
You should seek to be an informed user of IT because ____________.
a) it is easy to understand how IT works
b) you could end up working in the IT department in your organization
c) everyone uses IT
d) you will be in a position to enhance the quality of IT applications
Answer: d
Difficulty: Medium
Section Reference 1: 1.1 Why Should I Study Information Systems? Learning Objective 1:
Identify the reasons why being an informed user of information systems is important in today’s
world Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Comprehension
7) A connected golf course will include all of the following except_____________.
a) 5G technology
b) instant messaging
c) location sensors
d) underground fiber
Answer: b
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Identify the reasons why being an informed user of information systems is
important in today’s world. Bloomcode: Knowledge
Standard 1 : AACSB || Technology