COUNSELLING
DTT 310
, PROBLEM SOLVING PROCESS
◾ Initial awareness
◾ Urgency
◾ Initial search for remedies
◾ Estimation of costs
◾ Deliberation (more serious weighing of choices)
◾ Rational decision
◾ Rational-emotion decision (heart joins the head)
Notes on above mentioned model:
◾ Steps jumbled and intermingled
◾ Natural process can be derailed
◾ Decision making in difficult situations is seldom rational
◾ Turning decisions into solution-focused action
, GUIDANCE VS COUNSELLING
Guidance Counselling
Intellectual attitudes are the raw material Emotional rather than pure intellectual attitudes are
raw material
Decision making is operable at an intellectual level Operates at an emotional level
Generally education and career related and Mostly for personal and social issues
may also be for personal problems
Guidance is preventive and developmental Counselling is curative or therapeutic,
developmental and remedial
May be done by any guidance workers Requires a high level skill as well as special
professional training
May be given in any normal set up Special set up or room to conduct
Help people make decisions Help people change
Broader and comprehensive In-depth and narrow
More external Inward analysis
, VS COACHING
Coaching
Narrow focus
Goal to improve performance
Short-term intervention
Does not seek to resolve underlying psychological problem
Agenda set by individual, in agreement with organisation
Other stakeholders are involved
Healthy person seeking for a better situation
Views emotions as natural and normalises them
Progress is fast and enjoyable