WGU C215 OPERATIONS MANAGEMENT OBJECTIVE
ASSESSMENT 2024 LATEST EXAMS (2 VERSIONS A & B)
WITH 140 ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+ / WGU C215 OA LATEST EXAM 2024
Exam
Total Quality Management (TQM) Philosophy -
<<<<Answers>>>>1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Process Capability Index (Cpk) - <<<<Answers>>>>Basic
function of Six Sigma. Measures the process potential and
performance of processes. The higher the range of Cpk,
the improved is the ability of the process to complete its
necessities. Uses both the process variability and the
process specifications to determine whether the process is
"capable."
Six Sigma - <<<<Answers>>>>A disciplined, data-driven
approach and methodology for eliminating defects (driving
toward six standard deviations between the mean and the
nearest specification limit) in any process - from
,manufacturing to transactional and from product to
service.
Design Capacity - <<<<Answers>>>>The theoretical
maximum output of a system in a given period under ideal
conditions.
Effective Capacity - <<<<Answers>>>>The capacity a firm
expects to achieve given its current operating constraints.
Location Analysis - <<<<Answers>>>>proximity to
customers, transportation, source of labor, community
attitude, proximity to suppliers, and many other factors.
Line Processes - <<<<Answers>>>>A type of process
used to produce a large volume of a standardized product.
Batch Processes - <<<<Answers>>>>A type of process
used to produce a small quantity of products in groups or
batches based on customer orders or specifications.
Project Processes - <<<<Answers>>>>A type of process
used to make a one-at-a-time product exactly to customer
specifications.
Continuous Processes - <<<<Answers>>>>A type of
process that operates continually to produce a high
volume of a fully standardized product.
Bottleneck - <<<<Answers>>>>Longest task in the
process.
,Flexible Manufacturing System (FMS) -
<<<<Answers>>>>A type of automated system that
combines the flexibility of intermittent operations with the
efficiency of continuous operations.
Output/Input Control - <<<<Answers>>>>A technique for
monitoring the flow of jobs between work centers.
Value-Added - <<<<Answers>>>>The net increase
created during the transformation of inputs into final
outputs.
Hybrid Layouts - <<<<Answers>>>>Layouts that combine
characteristics of process and product layouts.
Relationship Chart (REL) - <<<<Answers>>>>Table that
reflects opinions of managers with regard to the
importance of having any two departments close together.
Rectilinear Distance - <<<<Answers>>>>The shortest
distance between two locations using north-south and
east-west movements.
From-To Matrix - <<<<Answers>>>>Table that gives the
number of trips or units of product moved between any
pair of departments.
Block Plan - <<<<Answers>>>>Schematic showing the
placement of resources in a facility.
, Mean Observed Times - <<<<Answers>>>>The average
of the observation times for each of the work elements.
Normal Time - <<<<Answers>>>>The mean observed
time multiplied by the performance rating factor by the
frequency of occurrence.
Standard Time - <<<<Answers>>>>The length of time it
should take a qualified worker using appropriate process
and tools to complete a specific job, allowing time for
personal fatigue and unavoidable delays.
Just-in-Time (JIT) - <<<<Answers>>>>A philosophy
designed to achieve high-volume production through
elimination of waste and continuous improvement. Based
on a "pull" system rather than a "push" system. The three
elements are just-in-time manufacturing, total quality
management, and respect for people.
Kanban card - <<<<Answers>>>>A card that specifies the
exact quantity of product that needs to be produced.
Continuous Improvement - <<<<Answers>>>>A
philosophy of neverending improvement.
Tier One Suppliers - <<<<Answers>>>>Supplies materials
or services directly to the processing facility.
Tier Two Suppliers - <<<<Answers>>>>Directly supplies
materials or services to a tier one supplier in the supply
chain.
ASSESSMENT 2024 LATEST EXAMS (2 VERSIONS A & B)
WITH 140 ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS GRADED A+ / WGU C215 OA LATEST EXAM 2024
Exam
Total Quality Management (TQM) Philosophy -
<<<<Answers>>>>1. customer focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
Process Capability Index (Cpk) - <<<<Answers>>>>Basic
function of Six Sigma. Measures the process potential and
performance of processes. The higher the range of Cpk,
the improved is the ability of the process to complete its
necessities. Uses both the process variability and the
process specifications to determine whether the process is
"capable."
Six Sigma - <<<<Answers>>>>A disciplined, data-driven
approach and methodology for eliminating defects (driving
toward six standard deviations between the mean and the
nearest specification limit) in any process - from
,manufacturing to transactional and from product to
service.
Design Capacity - <<<<Answers>>>>The theoretical
maximum output of a system in a given period under ideal
conditions.
Effective Capacity - <<<<Answers>>>>The capacity a firm
expects to achieve given its current operating constraints.
Location Analysis - <<<<Answers>>>>proximity to
customers, transportation, source of labor, community
attitude, proximity to suppliers, and many other factors.
Line Processes - <<<<Answers>>>>A type of process
used to produce a large volume of a standardized product.
Batch Processes - <<<<Answers>>>>A type of process
used to produce a small quantity of products in groups or
batches based on customer orders or specifications.
Project Processes - <<<<Answers>>>>A type of process
used to make a one-at-a-time product exactly to customer
specifications.
Continuous Processes - <<<<Answers>>>>A type of
process that operates continually to produce a high
volume of a fully standardized product.
Bottleneck - <<<<Answers>>>>Longest task in the
process.
,Flexible Manufacturing System (FMS) -
<<<<Answers>>>>A type of automated system that
combines the flexibility of intermittent operations with the
efficiency of continuous operations.
Output/Input Control - <<<<Answers>>>>A technique for
monitoring the flow of jobs between work centers.
Value-Added - <<<<Answers>>>>The net increase
created during the transformation of inputs into final
outputs.
Hybrid Layouts - <<<<Answers>>>>Layouts that combine
characteristics of process and product layouts.
Relationship Chart (REL) - <<<<Answers>>>>Table that
reflects opinions of managers with regard to the
importance of having any two departments close together.
Rectilinear Distance - <<<<Answers>>>>The shortest
distance between two locations using north-south and
east-west movements.
From-To Matrix - <<<<Answers>>>>Table that gives the
number of trips or units of product moved between any
pair of departments.
Block Plan - <<<<Answers>>>>Schematic showing the
placement of resources in a facility.
, Mean Observed Times - <<<<Answers>>>>The average
of the observation times for each of the work elements.
Normal Time - <<<<Answers>>>>The mean observed
time multiplied by the performance rating factor by the
frequency of occurrence.
Standard Time - <<<<Answers>>>>The length of time it
should take a qualified worker using appropriate process
and tools to complete a specific job, allowing time for
personal fatigue and unavoidable delays.
Just-in-Time (JIT) - <<<<Answers>>>>A philosophy
designed to achieve high-volume production through
elimination of waste and continuous improvement. Based
on a "pull" system rather than a "push" system. The three
elements are just-in-time manufacturing, total quality
management, and respect for people.
Kanban card - <<<<Answers>>>>A card that specifies the
exact quantity of product that needs to be produced.
Continuous Improvement - <<<<Answers>>>>A
philosophy of neverending improvement.
Tier One Suppliers - <<<<Answers>>>>Supplies materials
or services directly to the processing facility.
Tier Two Suppliers - <<<<Answers>>>>Directly supplies
materials or services to a tier one supplier in the supply
chain.
