2026 Update) Leadership and
Management Guide | Questions &
Answers| Grade A | 100% Correct | A
Grade – Fortis
Exam Description
This NUR 204 Exam 1 Contains 210 Q&A. It typically covers foundational nursing
concepts like patient safety (body mechanics, infection control, fall/injury prevention),
basic assessment skills (vital signs, cardiac/respiratory assessment), therapeutic
communication (phases of interaction, motivational interviewing), professional
nursing roles (educator, manager), cultural competence, leadership/management
principles, and legal/ethical issues, focusing on critical thinking and application in
patient care scenarios from chapters on fundamentals like infection, safety, and
communication.
Key Topics & Concepts
Patient Safety & Fundamentals: Body mechanics, injury prevention, infection control (chain of infection,
PPE, sterile vs. clean technique), fall risk, pressure injury prevention, and basic hygiene (perineal care).
Health Assessment: Vital signs (temperature, pulse, respirations), cardiac assessment (heart sounds,
rhythms, documentation), respiratory assessment (breathing patterns, factors affecting them).
Communication & Relationships: Therapeutic communication, phases of nurse-patient relationship
(orientation, working, termination), Motivational Interviewing, cultural sensitivity, interprofessional
collaboration, & patient-centered care.
Professional Nursing: Roles (educator, manager, advocate, caregiver), ANA Standards of Communication,
ethical considerations, and legal aspects.
1
, Leadership & Management: Management activities (interpersonal, decisional, informational), conflict
resolution, and change management.
Quiz_________________?
leader -
Answer☑️
an individual who takes risks, attempts to achieve shared goals,
and inspire others (WILLING followers) to action; have guiding
vision, passion, and integrity
Quiz_________________?
manager -
Answer☑️
ASSIGNED position by the organization/legitimate authority
Quiz_________________?
leadership -
Answer☑️
expressing a vision, establishing a direction, aligning people
through empowerment, motivating and inspiring people, and
achieving the vision
2
, Quiz_________________?
management -
Answer☑️
a process of coordinating actions and allocating resources to
achieve organizational goals, about planning, organizing, staffing,
controlling complexity, and coordinating to bring about order,
consistency, and predictability
1)PLANNING 2)ORGANIZATION 3)COMMAND
4)COORDINATION 5)CONTROL
Quiz_________________?
management theories -
Answer☑️
scientific management (Taylor)
bureaucratic management (Weber)
human relations (Mayo/Hawthorne)
Quiz_________________?
scientific management/Taylorism -
Answer☑️
3
, "a fair day's pay for a fair day's work"; increased pay for increased
productivity
Quiz_________________?
bureaucratic management/Weberian bureaucracy -
Answer☑️
rules and regulations simplify complex procedures, *hierarchical
organization (rules, training-organization, ex: hospital)
Quiz_________________?
human relations theory/professor mayo & hawthorne effect -
Answer☑️
*people for productivity, increased attention to work increases
motivation and productivity, emphasizes relationships and a
supportive group and greater employee participation
Quiz_________________?
motivation theories -
Answer☑️
maslow's hierarchy
4