Certified Medical Administrative
Assistant (CMAA) EXAM PREP
2026/2027 ACCURATE QUESTIONS
WITH VERIFIED CORRECT ANSWERS ||
100% GUARANTEED PASS
<BRAND NEW VERSION>
1. Computer Scheduling - ANSWER Electronic appointment book
2. Book Scheduling - ANSWER Hard copy appointment book
3. Wave Booking - ANSWER Patients are scheduled at the same time each
hour to create short-term flexibility each hour.
4. Modified Wave Booking - ANSWER Wave booking can be modified in a
couple of different ways. One example of this approach is to schedule two
patients to come at 9 a.m. and one patient at 9:30 a.m. This hourly cycle is
repeated throughout the day.
5. Double Booking - ANSWER Two patients are scheduled to come at the
same time to see the same physician.
6. Stream/time-Specific Scheduling - ANSWER Scheduling patients for
specific times at regular intervals. The amount of time allotted depends on
the reason for the visit.
,7. Open Booking (tidal wave scheduling) - ANSWER Patients are not
scheduled for a specific time, but told to come in at intermittent times. They
are seen in the order in which the arrive.
8. Cluster or Categorization Booking - ANSWER Booking a number of
patients who have specific needs together at the same time of day.
9. Abandonment. - ANSWER Discontinuing medical care without giving the
proper notice or providing a competent replacement.
10.Accounts Receivable Ledger - ANSWER Document that provides detailed
information about charges, payments, and remaining amounts owed to a
provider.
11.Active Files. - ANSWER Medical charts for patients currently receiving
treatment.
12.Administrative Services Only contract
Abbreviation- A S O: - ANSWER Contract between employers and private
insurers. Under which employers fund the plans themselves, and private
insurers administer the plans for the employers.
13.Advance Beneficiary Notice of Noncoverage
Abbreviation- A B N - ANSWER Form provided to a patient if a provider
believes that a service may be declined because Medicare might consider it
unnecessary.
,14.Cluster or Categorization booking: - ANSWER Booking a number of
patients who have specific needs together at the same time of day. For
example: internal medicine may be reserved for all morning appointments
and physical exams in the afternoon.
15.Coinsurance: - ANSWER A form of cost-sharing that kicks in after the
deductible has been met.
16.Complimentary closing: - ANSWER The part of a letter that immediately
precedes the signature, such as "Very truly yours," or "Sincerely."
17.Consent: - ANSWER A patient's permission.
18.Co-payment: - ANSWER A fixed fee for a service or medication, usually
collected at the time of service or purchase.
19.Covered entities: - ANSWER Providers, hospitals, laboratories facilities,
nursing homes, rehabilitation facilities, health plans, health care
clearinghouses, and those that supply care, services, or supplies to a patient
and transmit any health information electronically.
20.Cross-Reference: - ANSWER Reference to corresponding information in a
separate location.
21.Daily Journal. - ANSWER A chronological record of bills received, bills
paid, and payments and reimbursements received.
22.a new patient arrives at the reception desk while the medical administration
assistant is assisting another patient on the phone with a scheduling question.
, which of the following actions should the assistant take when greeting the
patient?
place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and point to the sections that need
completing - ANSWER make eye contact and nod his head acknowledge the
patients arrival
23.A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction - ANSWER contraindication
24.which of the following actions is a medical administration assistant priority
when pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially - ANSWER review the appointment schedule
25.in which of the following situations is it allowable to release a patients
medical record?
when a court requests the record through a subpoena
Assistant (CMAA) EXAM PREP
2026/2027 ACCURATE QUESTIONS
WITH VERIFIED CORRECT ANSWERS ||
100% GUARANTEED PASS
<BRAND NEW VERSION>
1. Computer Scheduling - ANSWER Electronic appointment book
2. Book Scheduling - ANSWER Hard copy appointment book
3. Wave Booking - ANSWER Patients are scheduled at the same time each
hour to create short-term flexibility each hour.
4. Modified Wave Booking - ANSWER Wave booking can be modified in a
couple of different ways. One example of this approach is to schedule two
patients to come at 9 a.m. and one patient at 9:30 a.m. This hourly cycle is
repeated throughout the day.
5. Double Booking - ANSWER Two patients are scheduled to come at the
same time to see the same physician.
6. Stream/time-Specific Scheduling - ANSWER Scheduling patients for
specific times at regular intervals. The amount of time allotted depends on
the reason for the visit.
,7. Open Booking (tidal wave scheduling) - ANSWER Patients are not
scheduled for a specific time, but told to come in at intermittent times. They
are seen in the order in which the arrive.
8. Cluster or Categorization Booking - ANSWER Booking a number of
patients who have specific needs together at the same time of day.
9. Abandonment. - ANSWER Discontinuing medical care without giving the
proper notice or providing a competent replacement.
10.Accounts Receivable Ledger - ANSWER Document that provides detailed
information about charges, payments, and remaining amounts owed to a
provider.
11.Active Files. - ANSWER Medical charts for patients currently receiving
treatment.
12.Administrative Services Only contract
Abbreviation- A S O: - ANSWER Contract between employers and private
insurers. Under which employers fund the plans themselves, and private
insurers administer the plans for the employers.
13.Advance Beneficiary Notice of Noncoverage
Abbreviation- A B N - ANSWER Form provided to a patient if a provider
believes that a service may be declined because Medicare might consider it
unnecessary.
,14.Cluster or Categorization booking: - ANSWER Booking a number of
patients who have specific needs together at the same time of day. For
example: internal medicine may be reserved for all morning appointments
and physical exams in the afternoon.
15.Coinsurance: - ANSWER A form of cost-sharing that kicks in after the
deductible has been met.
16.Complimentary closing: - ANSWER The part of a letter that immediately
precedes the signature, such as "Very truly yours," or "Sincerely."
17.Consent: - ANSWER A patient's permission.
18.Co-payment: - ANSWER A fixed fee for a service or medication, usually
collected at the time of service or purchase.
19.Covered entities: - ANSWER Providers, hospitals, laboratories facilities,
nursing homes, rehabilitation facilities, health plans, health care
clearinghouses, and those that supply care, services, or supplies to a patient
and transmit any health information electronically.
20.Cross-Reference: - ANSWER Reference to corresponding information in a
separate location.
21.Daily Journal. - ANSWER A chronological record of bills received, bills
paid, and payments and reimbursements received.
22.a new patient arrives at the reception desk while the medical administration
assistant is assisting another patient on the phone with a scheduling question.
, which of the following actions should the assistant take when greeting the
patient?
place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and point to the sections that need
completing - ANSWER make eye contact and nod his head acknowledge the
patients arrival
23.A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction - ANSWER contraindication
24.which of the following actions is a medical administration assistant priority
when pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially - ANSWER review the appointment schedule
25.in which of the following situations is it allowable to release a patients
medical record?
when a court requests the record through a subpoena
