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MHA 702 EXAM 3 (CH 7-9) 2026
QUESTIONS AND ANSWERS | A+
GRADED | WITH EXPERT SOLUTIONS
What is the nature of typical healthcare organization? - correct
answer -people centered
3 managment philosophies governing employee relations - correct
answer -authoritarian, legalistic, humanistic
Authoritarian management - correct answer --encompasses the
beginnings of organized enterprise, including master-slave
relationships
-people must be pushed and told what to do in order to get results
-minimizes importance of people
-generally accepted for centuries before 1900s
fundamental motivating force in authoritarian management -
correct answer -fear
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2 autocratic styles of authoritiarn management - correct answer -
exploitative and benevolent
Exploitative autocrats - correct answer -generally cruel leaders
who literally exploit their followers for personal gain; "attila the hun
of school management"
Benevolent autocrats - correct answer -look after their followers
and ensure that they are well cared for and protected; "fathers
knows best school of management"
When did authoritarian management start to deminish? - correct
answer -during the 1900s, changing more at end of century
when did legalist movement begin? - correct answer -1930s
what caused the legalistic movement? - correct answer -passage
of wage and hour laws and enactment of labor laws
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how did the legalistic movement change how managers treated
their employees? - correct answer -managers now interacted with
employees out of a strict regard for employee rights
what contributed to humanistic management? - correct answer -
expanding legislation and the human relations movement since
the middle of the 1900s
humanistic managment - correct answer -fosters the belief that
contented, well treated employees who are dealt with fairly were
generally better producers and more loyal
humanistic management holds... - correct answer -the optimistic
view that satisfied workers produce best
legalistic management is driven by - correct answer -pessimistic
and somewhat authoritarian assumptions about people
Why does authoritarian management still exist today? - correct
answer -Tradition; most managers learn by on-the-job observation
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emergence of scientific management - correct answer -early
years of 1900s
goal of scientific managment - correct answer -efficiency - defined
largely by the amount of time required to perform any task; less
time to perfrom a task = increase in efficiency
prominent figures of scientific managment - correct answer -
Frederick W Taylor, Frank and Lillian Gilberth, Henry Gantt, Frank
Bunker
Scientific managment focuses on - correct answer -process and
production instead of people
What did scientific mangement do? - correct answer -strengthen
the concept of production centered managment
Rensis Likert (1961) - correct answer -described two systems to
managment during the 1900s- Job organization system and
coopertive motivation system
MHA 702 EXAM 3 (CH 7-9) 2026
QUESTIONS AND ANSWERS | A+
GRADED | WITH EXPERT SOLUTIONS
What is the nature of typical healthcare organization? - correct
answer -people centered
3 managment philosophies governing employee relations - correct
answer -authoritarian, legalistic, humanistic
Authoritarian management - correct answer --encompasses the
beginnings of organized enterprise, including master-slave
relationships
-people must be pushed and told what to do in order to get results
-minimizes importance of people
-generally accepted for centuries before 1900s
fundamental motivating force in authoritarian management -
correct answer -fear
, Page | 2
2 autocratic styles of authoritiarn management - correct answer -
exploitative and benevolent
Exploitative autocrats - correct answer -generally cruel leaders
who literally exploit their followers for personal gain; "attila the hun
of school management"
Benevolent autocrats - correct answer -look after their followers
and ensure that they are well cared for and protected; "fathers
knows best school of management"
When did authoritarian management start to deminish? - correct
answer -during the 1900s, changing more at end of century
when did legalist movement begin? - correct answer -1930s
what caused the legalistic movement? - correct answer -passage
of wage and hour laws and enactment of labor laws
, Page | 3
how did the legalistic movement change how managers treated
their employees? - correct answer -managers now interacted with
employees out of a strict regard for employee rights
what contributed to humanistic management? - correct answer -
expanding legislation and the human relations movement since
the middle of the 1900s
humanistic managment - correct answer -fosters the belief that
contented, well treated employees who are dealt with fairly were
generally better producers and more loyal
humanistic management holds... - correct answer -the optimistic
view that satisfied workers produce best
legalistic management is driven by - correct answer -pessimistic
and somewhat authoritarian assumptions about people
Why does authoritarian management still exist today? - correct
answer -Tradition; most managers learn by on-the-job observation
, Page | 4
emergence of scientific management - correct answer -early
years of 1900s
goal of scientific managment - correct answer -efficiency - defined
largely by the amount of time required to perform any task; less
time to perfrom a task = increase in efficiency
prominent figures of scientific managment - correct answer -
Frederick W Taylor, Frank and Lillian Gilberth, Henry Gantt, Frank
Bunker
Scientific managment focuses on - correct answer -process and
production instead of people
What did scientific mangement do? - correct answer -strengthen
the concept of production centered managment
Rensis Likert (1961) - correct answer -described two systems to
managment during the 1900s- Job organization system and
coopertive motivation system
