WGU D075 (Information Technology
Management Essentials) – EXAM STUDY
GUIDE 2026/2027
COMPLETE QUESTIONS WITH VERIFIED
CORRECT ANSWERS
|| 100% GUARANTEED PASS
What does a NOS do?
Network administrators are responsible for all aspects of network operations, including
making sure the network runs smoothly and setting permissions for users.
What does a network administrator do?
Be stingy about giving out personal information, and treat all of your personal information on
a need-to-know basis.
Check your financial information on a regular basis and inspect what should and should not
be there.
Ask periodically for your credit report: it is a good idea to check your credit score on a regular
basis as a barometer of your financial status and watch for any unusual fluctuations.
Maintain careful records of your banking and financial records.
How can you protect yourself against identity theft and other online SCAMs?
Wi-Fi connection information
Which network information is needed to connect an Internet of Things (IoT) device?
Too much data: Businesses need to make a few decisions when they are creating data
warehouses and big data storage areas, like are we capturing the data we need, or are we
,saving everything in case we need it? Sorting through too much data can be a hinderance to
the DSS, CRM, or other processes.
What is the major issue that hinders the effective use of decision support systems (DSS)?
Tactical decisions
Detailed operational data created from the sale of individual items are used to make
operational and short-term decisions.
A transaction processing system (TPS) enables the entry and recording of sale-related data such
as item purchased, price, and date and time of sale.
Which kind of decisions does management use these data for?
Administration of information on employees
Which aspect of human resource management is the responsibility of an IT department?
The database
The information about customers contained in the database is the most valuable.
Which technology is a critical component of customer relationship management (CRM)
systems?
Record and preserve accounting records
The Sarbanes-Oxley oversees standard accounting practices and preservation of accounting
data.
What did the Sarbanes-Oxley Act of 2002 require of IT departments in American companies?
Rapid system scalability
Cloud-based IT solutions adapt to the size requirements of a business. Physical (in-house) IT
systems can be adapted but not as quickly or as easily as in the cloud.
A company has experienced significant growth in just a few months. The company expects to
continue this rate of growth in the coming year.
Which cloud computing feature would most benefit this business in the short term as it
manages its growth?
Strategy
A CRM's strategy function helps a company understand customers' concerns and desires and
respond in ways that encourage more and better customer activity.
Which function of a customer relationship management system helps a company identify
opportunities to increase its business?
,Research and development
Which core business department is primarily responsible for business intelligence?
Chief technology officer (CTO)
The CTO runs the organization's IT engineering group and serves as the company's top
technology architect.
Which IT professional runs the organization's IT engineering group and serves as the company's
top technology architect?
IT architect
Which professional designs parts of computer applications (like screen interfaces, middleware,
and programming infrastructure) that comply with the head application developer's design
principles?
Computer support specialist
Which IT professional installs and performs minor repairs to hardware, performs software
troubleshooting, and makes sure peripheral equipment works properly?
IT portfolio manager
IT portfolio managers are responsible for the standardization of software rules and plans.
Who is responsible for designing a detailed plan to address the incompatibility of software
between different departments?
The network administrator
Network administrators are responsible for the smooth operation and maintenance of a
business's networks and networking technology, including its hardware and software.
Which IT professional is directly responsible for the smooth operation and maintenance of a
business's networks and networking technology, including its hardware and software?
CIO
CIOs typically have the most responsibility within an organization
The company's board of directors has expressed concerns about a software compatibility issue.
Who is responsible for explaining and advocating for the new plan to the company's board of
directors?
Volume
Variety
, Veracity
Velocity
What are four general attributes that define big data?
Data mining is the process of looking for meaningful patterns in data.
A data analyst wants to use software to look for useful patterns and hidden relationships in this
large set of social media data. Which process can be used to look for these patterns and
relationships?
IoT devices require constant Wi-Fi connectivity.
If the IoT devices cannot communicate for any reason, they cannot function, and
manufacturing stops.
What is the main vulnerability to production due to use of IoT devices?
It is tailored to a specific group or industry.
Function-specific software is designed for a very specific purpose.
What is the defining characteristic of function-specific software?
IoT
A hospital issues new patients a wristband that is not just a barcode but has monitoring and
communications properties.
Which technology is the hospital using for these wristbands?
Communication between vehicles
IoT can allow vehicles to communicate with each other regarding location and speed. This is
known as vehicle-to-vehicle (V2V) communications.
How can the Internet of Things (IoT) be utilized in driverless or self-driving automobiles?
Copyright
Since an app is an original created work that is a written program, much like a book, it is
protected by copyright.
How can creators of new applications (apps) protect the computer programs used to run them?
Targeted advertising
A company creates a new product in response to demand from a small but diverse group of
customers with a specific shared interest.
What is the most important reason to advertise this product on social media?
Management Essentials) – EXAM STUDY
GUIDE 2026/2027
COMPLETE QUESTIONS WITH VERIFIED
CORRECT ANSWERS
|| 100% GUARANTEED PASS
What does a NOS do?
Network administrators are responsible for all aspects of network operations, including
making sure the network runs smoothly and setting permissions for users.
What does a network administrator do?
Be stingy about giving out personal information, and treat all of your personal information on
a need-to-know basis.
Check your financial information on a regular basis and inspect what should and should not
be there.
Ask periodically for your credit report: it is a good idea to check your credit score on a regular
basis as a barometer of your financial status and watch for any unusual fluctuations.
Maintain careful records of your banking and financial records.
How can you protect yourself against identity theft and other online SCAMs?
Wi-Fi connection information
Which network information is needed to connect an Internet of Things (IoT) device?
Too much data: Businesses need to make a few decisions when they are creating data
warehouses and big data storage areas, like are we capturing the data we need, or are we
,saving everything in case we need it? Sorting through too much data can be a hinderance to
the DSS, CRM, or other processes.
What is the major issue that hinders the effective use of decision support systems (DSS)?
Tactical decisions
Detailed operational data created from the sale of individual items are used to make
operational and short-term decisions.
A transaction processing system (TPS) enables the entry and recording of sale-related data such
as item purchased, price, and date and time of sale.
Which kind of decisions does management use these data for?
Administration of information on employees
Which aspect of human resource management is the responsibility of an IT department?
The database
The information about customers contained in the database is the most valuable.
Which technology is a critical component of customer relationship management (CRM)
systems?
Record and preserve accounting records
The Sarbanes-Oxley oversees standard accounting practices and preservation of accounting
data.
What did the Sarbanes-Oxley Act of 2002 require of IT departments in American companies?
Rapid system scalability
Cloud-based IT solutions adapt to the size requirements of a business. Physical (in-house) IT
systems can be adapted but not as quickly or as easily as in the cloud.
A company has experienced significant growth in just a few months. The company expects to
continue this rate of growth in the coming year.
Which cloud computing feature would most benefit this business in the short term as it
manages its growth?
Strategy
A CRM's strategy function helps a company understand customers' concerns and desires and
respond in ways that encourage more and better customer activity.
Which function of a customer relationship management system helps a company identify
opportunities to increase its business?
,Research and development
Which core business department is primarily responsible for business intelligence?
Chief technology officer (CTO)
The CTO runs the organization's IT engineering group and serves as the company's top
technology architect.
Which IT professional runs the organization's IT engineering group and serves as the company's
top technology architect?
IT architect
Which professional designs parts of computer applications (like screen interfaces, middleware,
and programming infrastructure) that comply with the head application developer's design
principles?
Computer support specialist
Which IT professional installs and performs minor repairs to hardware, performs software
troubleshooting, and makes sure peripheral equipment works properly?
IT portfolio manager
IT portfolio managers are responsible for the standardization of software rules and plans.
Who is responsible for designing a detailed plan to address the incompatibility of software
between different departments?
The network administrator
Network administrators are responsible for the smooth operation and maintenance of a
business's networks and networking technology, including its hardware and software.
Which IT professional is directly responsible for the smooth operation and maintenance of a
business's networks and networking technology, including its hardware and software?
CIO
CIOs typically have the most responsibility within an organization
The company's board of directors has expressed concerns about a software compatibility issue.
Who is responsible for explaining and advocating for the new plan to the company's board of
directors?
Volume
Variety
, Veracity
Velocity
What are four general attributes that define big data?
Data mining is the process of looking for meaningful patterns in data.
A data analyst wants to use software to look for useful patterns and hidden relationships in this
large set of social media data. Which process can be used to look for these patterns and
relationships?
IoT devices require constant Wi-Fi connectivity.
If the IoT devices cannot communicate for any reason, they cannot function, and
manufacturing stops.
What is the main vulnerability to production due to use of IoT devices?
It is tailored to a specific group or industry.
Function-specific software is designed for a very specific purpose.
What is the defining characteristic of function-specific software?
IoT
A hospital issues new patients a wristband that is not just a barcode but has monitoring and
communications properties.
Which technology is the hospital using for these wristbands?
Communication between vehicles
IoT can allow vehicles to communicate with each other regarding location and speed. This is
known as vehicle-to-vehicle (V2V) communications.
How can the Internet of Things (IoT) be utilized in driverless or self-driving automobiles?
Copyright
Since an app is an original created work that is a written program, much like a book, it is
protected by copyright.
How can creators of new applications (apps) protect the computer programs used to run them?
Targeted advertising
A company creates a new product in response to demand from a small but diverse group of
customers with a specific shared interest.
What is the most important reason to advertise this product on social media?
