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Essentials of Business Communication – 8th Edition by Mary Ellen Guffey & Dana Loewy | Complete Test Bank (Chapters 1–13)... Chapter 1: Career Success Begins With Communication Skills, Chapter 2: Before You Write, Chapter 3: Writing and Revising, Chapte 4: E-Mails, Messages, Texts, Social Media, Memos, Letters, and Other Daily Writing, Chapter 5: Routine Writing Situations, Chapter 6: Persuasive Writing Situations, Chapter 7: Negative Writing Situations, Chapter 8: Informal Reports, Chapter 9: Proposals and Formal Reports, Chapter 10: Communicating in Person, Chapter 11: Business Presentations Chaper 12: The Job Search, Résumés, Social Media, and Cover Letters, Chapter 13: Interviews and Follow-Up
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