CMAA Practice Test
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1. Which of the following referrals is used in an emergent situation?: Stat
2. Which of the following schedules more than one patient at the same time
with the same provider while still allowing adequate time with the hour to see
all scheduled patients?: Wave
3. Which of the following terms indicates the improper release of PHI?: Breach of
Confidentiality
4. Which of the following prefixes means "muscle"?: My-
5. Which of the following is an OSHA regulation that must be reviewed yearly to
ensure compliance?: Bloodborne Pathogens Standard
6. Which of the following actions should the medical administrative assistant
take when closing the office?: Activate the security system
7. A patient's chart indicates the need of a PT as the result of a strained muscle.
The medical administrative assistant should recognize the abbreviation PT as
which of the following?: Physical Therapy
8. Which of the following methods organizes patients records in chronological
order according to the department that provided care?: SOMR- Source Oriented Medical
Record
9. Which of the following is a step in the annotation process?: Highlighting Text
10. An older adult patient presents to a physician's office with his adult daughter
to clarify when to take his new medication. Which of the following actions
should the medical administrative assistant take?: Advise the daughter and patient that the
physician will speak to them about the prescription.
11. Which of the following should a medical administrative assistant explain to
new patients prior to an initial visit?: The procedure to cancel an appointment.
12. Which of the following is the most effective way for a medical administrative
assistant to reduce the number of no-show appointments?: Call the patients 1 to 2 days
before the scheduled appointment.
13. A provider asks a CMA to schedule a surgery to remove a patients gallblad-
der. The assistant should schedule the patient for which of the following?: Chole-
cystectomy
1/8
, CMAA Practice Test
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14. For medical billing purposes, which of the following is good practice when
updating information from established patients?: Request verification of current patient
information at each visit.
15. Which of the following oversees workplace safety?: OSHA
16. When reviewing laboratory results, a CMA should take which of the following
actions after pulling the patient's chart and flagging abnormal results?: Place the
results on the provider's desk to review.
17. Once a physician signs advanced directives, the CMA should have which of
the following witness the signature?: Non-affiliated individual.
18. Which of the following is an appropriate use of a tickler file?: To remind staff of
date-specific tasks.
19. Which of the following describes the birthday rule?: That aren't whose day of birth occurs
earlier in the calendar year holds the primary policy for dependent children.
20. Which of the following terms is appropriate to purchase with petty cash?: -
Postage owed for an equipment delivery.
21. A patient who has Crohn's disease should be scheduled with which of the
following specialists?: Gastroenterologist
22. Which of the following prefixes means "masculine"?: Andro-
23. An office manager asks a CMA to mail a letter to a patient who is being
dismissed from the practice. Which of the following methods should be used
to mail the letter: Certified mail
24. Several patients cancel their appointments for the day. Which of the follow-
ing is the first action for the CMA to take?: Contact patients who are on the waiting list.
25. The CMA is giving instructions to a patient who is having her hearing aid
checked, but is having difficulty hearing the assistant. Which of the following
actions should the assistant take?: Move the patient to a quiet location.
26. Which of the following documents must a CMA provide for a patient to
submit for reimbursement?: Encounter Form.
27. When creating a reception area for a pediatric clinic, which of the following
items should the CMA include?: Artificial plants and floral arrangements for aesthetics.
28. Which of the following telephone calls should the CMA route directly to the
provider?: A provider from another office needs to discuss a patient's case.
2/8
Study online at https://quizlet.com/_6ffe13
1. Which of the following referrals is used in an emergent situation?: Stat
2. Which of the following schedules more than one patient at the same time
with the same provider while still allowing adequate time with the hour to see
all scheduled patients?: Wave
3. Which of the following terms indicates the improper release of PHI?: Breach of
Confidentiality
4. Which of the following prefixes means "muscle"?: My-
5. Which of the following is an OSHA regulation that must be reviewed yearly to
ensure compliance?: Bloodborne Pathogens Standard
6. Which of the following actions should the medical administrative assistant
take when closing the office?: Activate the security system
7. A patient's chart indicates the need of a PT as the result of a strained muscle.
The medical administrative assistant should recognize the abbreviation PT as
which of the following?: Physical Therapy
8. Which of the following methods organizes patients records in chronological
order according to the department that provided care?: SOMR- Source Oriented Medical
Record
9. Which of the following is a step in the annotation process?: Highlighting Text
10. An older adult patient presents to a physician's office with his adult daughter
to clarify when to take his new medication. Which of the following actions
should the medical administrative assistant take?: Advise the daughter and patient that the
physician will speak to them about the prescription.
11. Which of the following should a medical administrative assistant explain to
new patients prior to an initial visit?: The procedure to cancel an appointment.
12. Which of the following is the most effective way for a medical administrative
assistant to reduce the number of no-show appointments?: Call the patients 1 to 2 days
before the scheduled appointment.
13. A provider asks a CMA to schedule a surgery to remove a patients gallblad-
der. The assistant should schedule the patient for which of the following?: Chole-
cystectomy
1/8
, CMAA Practice Test
Study online at https://quizlet.com/_6ffe13
14. For medical billing purposes, which of the following is good practice when
updating information from established patients?: Request verification of current patient
information at each visit.
15. Which of the following oversees workplace safety?: OSHA
16. When reviewing laboratory results, a CMA should take which of the following
actions after pulling the patient's chart and flagging abnormal results?: Place the
results on the provider's desk to review.
17. Once a physician signs advanced directives, the CMA should have which of
the following witness the signature?: Non-affiliated individual.
18. Which of the following is an appropriate use of a tickler file?: To remind staff of
date-specific tasks.
19. Which of the following describes the birthday rule?: That aren't whose day of birth occurs
earlier in the calendar year holds the primary policy for dependent children.
20. Which of the following terms is appropriate to purchase with petty cash?: -
Postage owed for an equipment delivery.
21. A patient who has Crohn's disease should be scheduled with which of the
following specialists?: Gastroenterologist
22. Which of the following prefixes means "masculine"?: Andro-
23. An office manager asks a CMA to mail a letter to a patient who is being
dismissed from the practice. Which of the following methods should be used
to mail the letter: Certified mail
24. Several patients cancel their appointments for the day. Which of the follow-
ing is the first action for the CMA to take?: Contact patients who are on the waiting list.
25. The CMA is giving instructions to a patient who is having her hearing aid
checked, but is having difficulty hearing the assistant. Which of the following
actions should the assistant take?: Move the patient to a quiet location.
26. Which of the following documents must a CMA provide for a patient to
submit for reimbursement?: Encounter Form.
27. When creating a reception area for a pediatric clinic, which of the following
items should the CMA include?: Artificial plants and floral arrangements for aesthetics.
28. Which of the following telephone calls should the CMA route directly to the
provider?: A provider from another office needs to discuss a patient's case.
2/8
