Unit 14 Investigating Customer Service

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Business Unit 14 - customer service
  • Business Unit 14 - customer service

  • Ensayo • 51 páginas • 2024
  • BTEC Business unit 14- whats the right to do
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Unit 14: Investigating Customer Service,  P1,P2,P3,M1,M2,M3,D1,D2,D3 - (Whole Assignment) - DISTINCTION*Graded
  • Unit 14: Investigating Customer Service, P1,P2,P3,M1,M2,M3,D1,D2,D3 - (Whole Assignment) - DISTINCTION*Graded

  • Ensayo • 128 páginas • 2024
  • A1 Customer service in business • Definition of customer service. • Customer service roles and importance of teamwork. • Importance of following organisational rules and procedures. • Different approaches to customer service across industries need different skills and knowledge, such as: o retail shops selling tangible goods, need for detailed product knowledge and effective selling skills o offices, such as those offering a non-tangible service, either face-to-face with custome...
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Btec Business Level 3 unit 14 investigating customer service P1, P2, P3 , P4, P5, P6, M1, M2, M3, D1, D2, D3  DISTINCTION
  • Btec Business Level 3 unit 14 investigating customer service P1, P2, P3 , P4, P5, P6, M1, M2, M3, D1, D2, D3 DISTINCTION

  • Ensayo • 12 páginas • 2023
  • This document is intended for students studying the BTEC Level 3 Extended Diploma and need help on their assignments in unit 14 - Investigating customer service. The grade received on this essay was D and students may use this to help with the structure and for notes.
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Unit 14: Customer Service AS1
  • Unit 14: Customer Service AS1

  • Ensayo • 29 páginas • 2023
  • This is assignment 1 for Unit 14 Customer Service that achieved a Distinction Grade from Pearson. It is high quality work with great structure and content for you to use this as a template to get a Distinction in Assignment 1.
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Unit 14: Customer Service Assignment 2
  • Unit 14: Customer Service Assignment 2

  • Ensayo • 15 páginas • 2023
  • This is assignment 2 for Unit 14 Customer Service that achieved a Distinction Grade from Pearson. It is high quality work with great structure and content for you to use this as a template to get a Distinction in Assignment 2.
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Unit 14: Customer service Assignment 1
  • Unit 14: Customer service Assignment 1

  • Ensayo • 17 páginas • 2023
  • This is assignment 1 for Unit 14 Customer Service that achieved a Distinction Grade from Pearson. It is high quality work with great structure and content for you to use this as a template to get a Distinction in Assignment 1.
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Unit 14 - Customer Service (Assignment 2)[DISTINCTION] P5 P6 M3 D3
  • Unit 14 - Customer Service (Assignment 2)[DISTINCTION] P5 P6 M3 D3

  • Ensayo • 5 páginas • 2023
  • In this assignment, I have discussed points of my customer services roles. These points can be put into your scenarios. . This model essay is about the strengths and weaknesses of my performance along with a development plan to enhance and improve it. . I then explain how it improved my skills. Following this, I gave personal recommendations to improve my skills.
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