D1 evaluate the distribution systems in delivering goods and services for a selected organisation

D2 assess the impact of different sales techniques and customer service in a selected organisation.

M2 compare the methods used to distribute products and services

P1 describe the structure and organisation of the retail sector M1 compare the function of formats and locations in retailing

P3 explain how focusing on the customer, by providing good customer service, is essential to retailing M3 explain the ways in which sales techniques and customer service have developed in retail organisations.

P4 identify the competitive factors in the retail environment a selected organisation faces.

In this case, I am comparing different types of retailers, e.g, retail parks, superstores, regional shopping centers, and factory outlet centers. I also included the similarities between the retail outlets.

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