M4: Intercultural Hospitality

This is a summary which gives you a clear vision about chapters 2 till 14 of the book; Intercultural Skills.

This is a summary about chapter 2 and 16 of the book; Organizational Behaviour

Everything that has to be studied for written of module 4 is in this document. The book and presentations are covered

This book is needed for the written test of M4. Use this together with the powerpoints about Organizational Behaviour and you are good to go (This is what made me pass)