Academic Research
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. To apply the knowledge of hotel management theories, the report answers several questions related to two mini-case studies in the core text book, Hotel Management & Operations by O’Fallon and Rutherford. The cases include “To Change Or Not To Change: A Case Study At The Front Desk” (4.7 pages 162-163). Case Study 2: “The New Front Office Manager” (4.8 pages 163-164).
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Academic Research•Business
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Hotel Management and Operations • Michael J. O\'Fallon, Denney G. Rutherford• ISBN 9780470177143
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. To apply the knowledge of hotel management theories, the report answers several questions related to two mini-case studies in the core text book, Hotel Management & Operations by O’Fallon and Rutherford. The cases include “To Change Or Not To Change: A Case Study At The Front Desk” (4.7 pages 162-163). Case Study 2: “The New Front Office Manager” (4.8 pages 163-164).