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Lecture notes: emotional labour
- Class notes • 4 pages • 2023
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- R196,89
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What does emotion work involve. The 3 main elements of emotional labour. Identifying the rules of feelings. Identifying importance and meaning of gift exchange. Overview of Hochchild's research: what did it examine, what participants were involved, what kind of study was it, what was learnt from this study. What is the study of valuing practices. What are the main elements of valuing practices and leadership.
Class notes
Lecture notes: emotional labour
Last document update:
ago
What does emotion work involve. The 3 main elements of emotional labour. Identifying the rules of feelings. Identifying importance and meaning of gift exchange. Overview of Hochchild's research: what did it examine, what participants were involved, what kind of study was it, what was learnt from this study. What is the study of valuing practices. What are the main elements of valuing practices and leadership.
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