Change Management (IOP4867)

This analysis examines Telkom SA SOC Ltd’s “Business Transformation Programme”, launched in 2022 to reposition the partially state-owned telecommunications giant within South Africa’s competitive digital market. The study outlines the organisation’s context, highlighting its operational scale, political-regulatory complexity, and strategic necessity to integrate agile, customer-centric models amidst market pressures. Using Kotter’s 8-Step Change Model (1996) as the analytic...

This assignment critically examines the strategic change initiative of Eskom Holdings SOC Ltd—South Africa’s largest electricity utility—focusing on its Just Energy Transition (JET) programme. The analysis explores Eskom's transition from coal-based energy production to a sustainable, inclusive, low-carbon future. Key stakeholders involved in this process include Eskom’s executive leadership, government departments, international donors, labour unions, and local communities....

IOP4867 ASSIGNMENT 3 Due 3 July 2025 This document provides a critical discussion based on Chapter 8 of the IOP4867 textbook, focusing on five essential elements for successful change management: leadership, communication, participation, organisational culture, and support systems. Each element is examined with theoretical backing and practical examples, making it a comprehensive assignment response. This essay is complete and aligned with the academic requirements of the IOP4867 course.

This assignment examines five essential elements that underpin effective change management. It is grounded in the view that change is both a strategic and social process, shaped by assumptions about human behaviour and organisational purpose. Tensions often arise between top-down directives and grassroots realities; this paper unpacks these tensions and considers long-term effects on culture and performance. Each section moves from concept to consequence, ensuring clear logical flow.

Change management helps organizations handle big shifts while keeping things running smoothly and maintaining trust with people involved. In today’s fast-changing world— driven by new technology, economic trends, and social demands—knowing how to manage change well is vital. This response dives deep into the five key elements of successful change management: vision and direction, leadership, communication, employee involvement, and evaluation, as outlined in Chapter 8. For each e...