TEST BANK
All Chapters Included
, Leading and Managing in Nursing 8th Edition By Patricia S. Yoder-Wise; Susan Sportsman
Chapter 1- 25
Table of content
Chapter 1: Leading, Managing, and Following
Chapter 2: Quality and Safety
Chapter 3: Ethical and Legal Issues in Nursing
Chapter 4: Toward Justice
Chapter 5: Healthy Workplaces, Healthy Workforce
Chapter 6: Translating Research Into Practice
Chapter 7: Gaining Personal Insight: Being an Effective Follower and Leader
Chapter 8: Communication and Conflict
Chapter 9: Healthcare Organizations and Structures
Chapter 10: Person-Centered Care
Chapter 11: Staffing and Scheduling
Chapter 12: Workforce Engagement Through Collective Action and Governance
Chapter 13: Solving Problems and Influencing Positive Outcomes
Chapter14:Delegating: Authority,Accountability, and Responsibility in
Delegation Decisions
Chapter 15: Effecting Change, Large and Small
Chapter 16: Building Effective Teams
Chapter 17: The Impact of Technology
Chapter 18: Artificial Intelligence
Chapter 19: Managing Costs and Budgets
Chapter 20: Selecting, Developing, and Evaluating Staff
Chapter 21: Managing Personal and Personnel Problems
Chapter 22: Role Transition
Chapter 23: Managing Your Career
Chapter 24: Developing Leaders, Managers, and Followers
Chapter 25: Thriving for the Future
,Test Bank For Leading and Managing in Nursing 8th Edition Yoder Wise 1
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Chapter 01: Leading, Managing, and Following
Yoder-Wise: Leading and Managing in Nursing, 8th Edition
MULTIPLE CHOICE
1. A nurse manager of a 20-bed medical unit finds that 80% of
the patients are older adults. Sheis asked to assess and adapt
the unit to better meet the unique needs of the older adult
patient.Using complexity principles, what would be the best
approach to take for implementation of this change?
a. Leverage the hierarchical management position to get
unit staff involved inassessment and planning.
b. Engage involved staff at all levels in the decision-
making process.
c. Focus the assessment on the unit and omit the hospital
and communityenvironment.
d. Hire a geriatric specialist to oversee and control the
project.
Answer: B
Complexity theory suggests that systems interact and adapt and that decision
making occurs throughout the systems, as opposed to being held in a hierarchy.
In complexity theory, every voice counts, and therefore, all levels of staff
would be involved in decision making.
TOP: AONE competency: Communication and Relationship-Building
2. A unit manager of a 25-bed medical/surgical area receives a phone call from a
nurse who has called in sick five times in the past month. He tells the manager
that he very much wants to come to work when scheduled but must often care
for his wife, who is undergoing treatment for breast cancer. According to
Maslow‘s need hierarchy theory, what would be the best approach to
satisfying the needs of this nurse, other staff, and patients?
a. Line up agency nurses who can be called in to work on short notice.
b. Place the nurse on unpaid leave for the remainder of his wife‘s treatment.
c. Sympathize with the nurse‘s dilemma and let the charge nurse know
that this nurse may be calling in frequently in the future.
d. Work with the nurse, staffing office, and other nurses to arrange
his scheduled days off around his wife‘s treatments.
Answer: D
Placing the nurse on unpaid leave may threaten the nurse‘s capacity to meet
physiologic needs and demotivate the nurse. Unsatisfactory coverage of shifts
on short notice could affect patient care and threaten the needs of staff to feel
competent. Arranging the schedule around the wife‘s needs meets the needs of
the staff and of patients while satisfying the nurse‘s need for affiliation.
TOP: AONE competency: Communication and Relationship-Building
3. A grievance brought by a staff nurse against the unit manager requires
mediation. At the first mediation session, the staff nurse repeatedly calls the
unit manager‘s actions unfair, and the unit manager continues to reiterate the
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reasons for the actions. What would be the best course of action at this time?
a. Send the two disputants away to reach their own resolution.
b. Involve another staff nurse in the discussion for clarity issues.
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