MOA 110 study guide chapters 1-7 Questions with
Correct Answers
Save
Terms in this set (85)
Among a medical liking people and being able to get along with other
assistant's interpersonal individuals
skills, the most important
personality trait is
Being able to put yourself Empathy
in the patient's situation is
commonly referred to as:
The medical assistant's 1996
creed was adopted in:
Being assertive means to: respect others and reflect professional confidence
Grieving or distressed subdued or quiet, talkative or inquisitive, loud and
patients tend to be volatile, distraught
Although patients do not depression
always go through the
stages of dying in the
order presented, the
fourth stage is usually:
The first thing you need to be aware of what causes it
do in order to deal with
stress is to:
, Using diplomacy in sign of professionalism
dealing with difficult
patients is a/an
Determine the correct There is a connection between the medical assistant's
statement regarding the personal image and the way the patient perceives
medical assistant's how the office is ran
personal image and
grooming
Select the correct Standardized testing is a way of portraying a
statement regarding professional image
licensure, accreditation,
certification, and
registration-
The "father of medicine" Hippocrates
was:
The "father of modern Ambrosie pare
surgery" was:
The founder of the Clara Barton
American Red Cross was:
Managed care started the monitor and control areas in medicine where overuse
practice of "utilization occurs
review" to:
The managed care HMO
organization that has
n=been in existence the
longest is a/an
Correct Answers
Save
Terms in this set (85)
Among a medical liking people and being able to get along with other
assistant's interpersonal individuals
skills, the most important
personality trait is
Being able to put yourself Empathy
in the patient's situation is
commonly referred to as:
The medical assistant's 1996
creed was adopted in:
Being assertive means to: respect others and reflect professional confidence
Grieving or distressed subdued or quiet, talkative or inquisitive, loud and
patients tend to be volatile, distraught
Although patients do not depression
always go through the
stages of dying in the
order presented, the
fourth stage is usually:
The first thing you need to be aware of what causes it
do in order to deal with
stress is to:
, Using diplomacy in sign of professionalism
dealing with difficult
patients is a/an
Determine the correct There is a connection between the medical assistant's
statement regarding the personal image and the way the patient perceives
medical assistant's how the office is ran
personal image and
grooming
Select the correct Standardized testing is a way of portraying a
statement regarding professional image
licensure, accreditation,
certification, and
registration-
The "father of medicine" Hippocrates
was:
The "father of modern Ambrosie pare
surgery" was:
The founder of the Clara Barton
American Red Cross was:
Managed care started the monitor and control areas in medicine where overuse
practice of "utilization occurs
review" to:
The managed care HMO
organization that has
n=been in existence the
longest is a/an
