1 | Page
CHAPTER 6 - MBA 704 – KUNGU
2026 LATEST QUESTIONS AND
VERIFIED SOLUTIONS
Motivation is a hypothetical construct that is used to help explain
behavior; it should not be equated with behavior. - answer -TRUE
Motivation is a process that starts with a physiological or
psychological deficiency or need that activates a behavior or drive
that is aimed at a goal or incentive. - answer -TRUE
An incentive is defined as anything that will alleviate the needs
and increase the drive. - answer -FALSE
Primary motives must be unlearned, and it must be
physiologically based. - answer -TRUE
,2 | Page
In order to be included under the category of secondary motives,
the motive must be learned. - answer -TRUE
Intrinsic motives include the drive to avoid punishment, such as
termination or being transferred. - answer -FALSE
According to Maslow, one of the needs identified is the love need,
however there are instances where there are misleading
connotations, such as sex, which is essentially a physiological
need. - answer -TRUE
Maslow did not point out that the esteem needs consist of both
self-esteem and esteem from others. He mainly conceded the
importance of esteem of others. - answer -FALSE
Maslow's needs hierarchy theory does make a significant
contribution in terms of making management aware of the diverse
needs of employees at work. - answer -TRUE
,3 | Page
Tabulating the results from the critical incident method, Herzberg
concluded that job satisfiers are related to job context and that job
dissatisfiers are allied to job content. - answer -FALSE
The term hygiene, in Herzberg's theory, refers to those factors
that prevent dissatisfaction. - answer -TRUE
The fact that there are a higher number of employees who are
dissatisfied with the raise they get points out that the hygiene
factors seem to be important in preventing dissatisfaction but do
not lead to satisfaction. - answer -TRUE
According to the Porter-Lawler model, the inference is that
employees need to better focus their efforts on high-impact
behaviors and activities that result in higher performance. -
answer -TRUE
The roots of Porter-Lawler expectancy theory of work motivation
can be traced back to cognitive dissonance theory and exchange
theory. - answer -FALSE
, 4 | Page
Inequity occurs when a person perceives that the ratio of his or
her outcomes to other's outcomes and the ratio of a relevant
other's input to his or her inputs are unequal. - answer -FALSE
Equity theory supports a perception of distributive justice, which is
an individual's cognitive evaluation regarding whether or not the
amounts and allocations of rewards in a social setting are fair. -
answer -TRUE
Interactional justice is the exchange between the employee and
the employing organization. - answer -FALSE
Attribution theory is concerned with the relationship between
personal social perception and interpersonal behavior. - answer -
TRUE
Harold Kelly stressed that attribution theory is concerned with the
intuitive processes by which an individual interprets behavior as
CHAPTER 6 - MBA 704 – KUNGU
2026 LATEST QUESTIONS AND
VERIFIED SOLUTIONS
Motivation is a hypothetical construct that is used to help explain
behavior; it should not be equated with behavior. - answer -TRUE
Motivation is a process that starts with a physiological or
psychological deficiency or need that activates a behavior or drive
that is aimed at a goal or incentive. - answer -TRUE
An incentive is defined as anything that will alleviate the needs
and increase the drive. - answer -FALSE
Primary motives must be unlearned, and it must be
physiologically based. - answer -TRUE
,2 | Page
In order to be included under the category of secondary motives,
the motive must be learned. - answer -TRUE
Intrinsic motives include the drive to avoid punishment, such as
termination or being transferred. - answer -FALSE
According to Maslow, one of the needs identified is the love need,
however there are instances where there are misleading
connotations, such as sex, which is essentially a physiological
need. - answer -TRUE
Maslow did not point out that the esteem needs consist of both
self-esteem and esteem from others. He mainly conceded the
importance of esteem of others. - answer -FALSE
Maslow's needs hierarchy theory does make a significant
contribution in terms of making management aware of the diverse
needs of employees at work. - answer -TRUE
,3 | Page
Tabulating the results from the critical incident method, Herzberg
concluded that job satisfiers are related to job context and that job
dissatisfiers are allied to job content. - answer -FALSE
The term hygiene, in Herzberg's theory, refers to those factors
that prevent dissatisfaction. - answer -TRUE
The fact that there are a higher number of employees who are
dissatisfied with the raise they get points out that the hygiene
factors seem to be important in preventing dissatisfaction but do
not lead to satisfaction. - answer -TRUE
According to the Porter-Lawler model, the inference is that
employees need to better focus their efforts on high-impact
behaviors and activities that result in higher performance. -
answer -TRUE
The roots of Porter-Lawler expectancy theory of work motivation
can be traced back to cognitive dissonance theory and exchange
theory. - answer -FALSE
, 4 | Page
Inequity occurs when a person perceives that the ratio of his or
her outcomes to other's outcomes and the ratio of a relevant
other's input to his or her inputs are unequal. - answer -FALSE
Equity theory supports a perception of distributive justice, which is
an individual's cognitive evaluation regarding whether or not the
amounts and allocations of rewards in a social setting are fair. -
answer -TRUE
Interactional justice is the exchange between the employee and
the employing organization. - answer -FALSE
Attribution theory is concerned with the relationship between
personal social perception and interpersonal behavior. - answer -
TRUE
Harold Kelly stressed that attribution theory is concerned with the
intuitive processes by which an individual interprets behavior as
