lOMoAR cPSD| 16857960
, lOMoAR cPSD| 16857960
UNIVERSITY EXAMINATIONS
October/November 2025
LML4810
Aspects of Electronic Commerce
100 Marks
Duration 28 October- 4 November 2025
First examiner: Prof E hurter
Second examiner: Ms R de Gama
External examiner: Dr Nomalanga Mashinini
This paper consists of 4 pages.
Instructions:
This is an open book examination.
Answer all the questions.
Your answers all together may not exceed 10 typed pages. Students who
exceed the said limit will be penalized.
This examination paper consists of three pages.
Please upload your answers on myUnisa on or before 23:55 on 4
November 2025.
Your answers must be accompanied by the following completed
declaration. Answers submitted without this declaration will not be
marked and you will receive zero percent.
, lOMoAR cPSD| 16857960
Declaration
I know that plagiarism is to use someone else’s work and pass it off as my own.
I know that plagiarism is wrong.
I confirm that these answers are my own work.
I have acknowledged in the bibliography accompanying the answers all the sources
that I have used.
I have not directly copied without acknowledgement anything from the Internet or
from any other source.
I have indicated every quotation and citation in a footnote or bracket linked to that
quotation.
I have not allowed anyone else to copy my work and to pass it off as their own
work.
I understand that if any unacknowledged copying whatsoever appears in my
answers I will receive zero per cent.
I am aware of the UNISA policy on plagiarism and understand that disciplinary
proceedings can be instituted against me by UNISA if I contravene this policy.
I indicate my understanding and acceptance of this declaration by entering my name
hereunder.
Name:
......................................................................................................................................
, lOMoAR cPSD| 16857960
Question 1
Kate wants to buy software over the Internet from CyberWare. While going
through the process of buying the software she reads on the terms and conditions
of the website that there are no refunds for anything purchased via the website.
The contract is concluded by clicking on an icon saying, “Submit Order”. After
that she is taken to another page that says you have successfully purchased the
software. Her software package is delivered automatically immediately after
confirmation of the order. It transpires that the package is defective and that she
won’t be able to use it. In answering the questions below you should substantiate
your answers with authoritative sources.
Advise Kate on the following:
(a) Whether the requirements of an electronic signature have been met by
clicking on the icon “submit order”.
(10)
(b) Does South African law recognise this type of transaction, and what are
the legal implications thereof? (10)
(c) Can she cancel the contract? (5)
[25]
QUESTION 1
(a) Whether the requirements of an electronic signature have been met
by clicking on the icon “Submit Order”
The starting point for determining whether clicking the “Submit Order”
icon amounts to an electronic signature is the Electronic
Communications and Transactions Act 25 of 2002 (ECTA), which
regulates the legal validity of electronic signatures in South Africa.
1. Definition of an electronic signature under ECTA
Section 1 of ECTA defines an electronic signature as data attached to,
incorporated in, or logically associated with other data, and which is
, lOMoAR cPSD| 16857960
UNIVERSITY EXAMINATIONS
October/November 2025
LML4810
Aspects of Electronic Commerce
100 Marks
Duration 28 October- 4 November 2025
First examiner: Prof E hurter
Second examiner: Ms R de Gama
External examiner: Dr Nomalanga Mashinini
This paper consists of 4 pages.
Instructions:
This is an open book examination.
Answer all the questions.
Your answers all together may not exceed 10 typed pages. Students who
exceed the said limit will be penalized.
This examination paper consists of three pages.
Please upload your answers on myUnisa on or before 23:55 on 4
November 2025.
Your answers must be accompanied by the following completed
declaration. Answers submitted without this declaration will not be
marked and you will receive zero percent.
, lOMoAR cPSD| 16857960
Declaration
I know that plagiarism is to use someone else’s work and pass it off as my own.
I know that plagiarism is wrong.
I confirm that these answers are my own work.
I have acknowledged in the bibliography accompanying the answers all the sources
that I have used.
I have not directly copied without acknowledgement anything from the Internet or
from any other source.
I have indicated every quotation and citation in a footnote or bracket linked to that
quotation.
I have not allowed anyone else to copy my work and to pass it off as their own
work.
I understand that if any unacknowledged copying whatsoever appears in my
answers I will receive zero per cent.
I am aware of the UNISA policy on plagiarism and understand that disciplinary
proceedings can be instituted against me by UNISA if I contravene this policy.
I indicate my understanding and acceptance of this declaration by entering my name
hereunder.
Name:
......................................................................................................................................
, lOMoAR cPSD| 16857960
Question 1
Kate wants to buy software over the Internet from CyberWare. While going
through the process of buying the software she reads on the terms and conditions
of the website that there are no refunds for anything purchased via the website.
The contract is concluded by clicking on an icon saying, “Submit Order”. After
that she is taken to another page that says you have successfully purchased the
software. Her software package is delivered automatically immediately after
confirmation of the order. It transpires that the package is defective and that she
won’t be able to use it. In answering the questions below you should substantiate
your answers with authoritative sources.
Advise Kate on the following:
(a) Whether the requirements of an electronic signature have been met by
clicking on the icon “submit order”.
(10)
(b) Does South African law recognise this type of transaction, and what are
the legal implications thereof? (10)
(c) Can she cancel the contract? (5)
[25]
QUESTION 1
(a) Whether the requirements of an electronic signature have been met
by clicking on the icon “Submit Order”
The starting point for determining whether clicking the “Submit Order”
icon amounts to an electronic signature is the Electronic
Communications and Transactions Act 25 of 2002 (ECTA), which
regulates the legal validity of electronic signatures in South Africa.
1. Definition of an electronic signature under ECTA
Section 1 of ECTA defines an electronic signature as data attached to,
incorporated in, or logically associated with other data, and which is
