COB 300 Operations Final Exam Questions and Answers |Fall
2026/2027 Update | 100% Correct
Question 1
Whats an environmental concern for business operations?
Correct Answer
Sustainability - using resources in ways that do not harm ecological systems
Question 2
What are operational strategies based on?
Correct Answer
Competitive priorities
Question 3
Explain starving
Correct Answer
activities must stop because there is no work
Page 1 of 30
,Question 4
What are Michael Porter's 3 business strategies?
Correct Answer
Cost Leadership - price lower than competitors
Differentiation - distinguishing features that customers perceives as value add
Question 5
T/F: A third party logistics company is a firm that managers all or part of another company product delivery operations
Correct Answer
True (FedEx, UPS)
Question 6
When a process is not centered, how do you measure how good the process is? What do you use when it IS centered?
Correct Answer
Process capability index is used when the process is not centered
Process capability ratio is used when the process is centered
Question 7
Delivering attributes is about...
Correct Answer
Operations
Page 2 of 30
, Question 8
What is the goal of six sigma?
Correct Answer
to reduce process variation to where only 3.4 defects per million are produced
Question 9
In a two-bin system, the quantity in the second bin is equal to...
Correct Answer
The ROP (reordering point)
Question 10
Organizations operating above the diagonal of the product-process matrix are likely to have
Correct Answer
more flexibility, higher unit cost
Question 11
The purpose of control charts is to...
Correct Answer
distinguish between random and assignable variation
Page 3 of 30
2026/2027 Update | 100% Correct
Question 1
Whats an environmental concern for business operations?
Correct Answer
Sustainability - using resources in ways that do not harm ecological systems
Question 2
What are operational strategies based on?
Correct Answer
Competitive priorities
Question 3
Explain starving
Correct Answer
activities must stop because there is no work
Page 1 of 30
,Question 4
What are Michael Porter's 3 business strategies?
Correct Answer
Cost Leadership - price lower than competitors
Differentiation - distinguishing features that customers perceives as value add
Question 5
T/F: A third party logistics company is a firm that managers all or part of another company product delivery operations
Correct Answer
True (FedEx, UPS)
Question 6
When a process is not centered, how do you measure how good the process is? What do you use when it IS centered?
Correct Answer
Process capability index is used when the process is not centered
Process capability ratio is used when the process is centered
Question 7
Delivering attributes is about...
Correct Answer
Operations
Page 2 of 30
, Question 8
What is the goal of six sigma?
Correct Answer
to reduce process variation to where only 3.4 defects per million are produced
Question 9
In a two-bin system, the quantity in the second bin is equal to...
Correct Answer
The ROP (reordering point)
Question 10
Organizations operating above the diagonal of the product-process matrix are likely to have
Correct Answer
more flexibility, higher unit cost
Question 11
The purpose of control charts is to...
Correct Answer
distinguish between random and assignable variation
Page 3 of 30
