COM312 GCU EXAMINATION TEST 2026
QUESTIONS WITH CORRECT ANSWERS
● interdependence Answer: the dependence of two or more people on
each other and the conflict
● what makes someone express struggle? Answer: A triggering event
● scarce resources Answer: when there is an insufficient amount of
something to satisfy both parties
Ex: money, time, attention, affection
● interference of goals Answer: Another person or thing blocking one
from getting what they want
● what are 6 things one can do to have constructive conflict? Answer:
1) use "i" statements
2) problem-solve with that person
3) don't set a timeline for conflict
4) build empathy (figure out where they are coming from)
5) everyone should have ownership in the problem
6) be provisional instead of certain (never say never)
, ● avoidance systems Answer: - conflict doesn't exist if you avoid it
- tension builds even though there is denial of problem
- if there is conflict do it on your own
- don't express strong feelings
● collaborative systems Answer: - creating time to talk about issues
(dinner, meetings)
- deal with people directly
- strong feelings are seen as normal and allowed
- say openly how you are feeling
- help is offered to fix problem
● aggressive systems Answer: - survival of the strongest
- brutally honest even when not necessary
- don't ever back down
- if someone attacks you have to fight back
- show your emotions even if it hurts someone
● signs of destructive conflict Answer: - The feeling of rejection
- No progress being made
- The feeling of walking on eggshells
QUESTIONS WITH CORRECT ANSWERS
● interdependence Answer: the dependence of two or more people on
each other and the conflict
● what makes someone express struggle? Answer: A triggering event
● scarce resources Answer: when there is an insufficient amount of
something to satisfy both parties
Ex: money, time, attention, affection
● interference of goals Answer: Another person or thing blocking one
from getting what they want
● what are 6 things one can do to have constructive conflict? Answer:
1) use "i" statements
2) problem-solve with that person
3) don't set a timeline for conflict
4) build empathy (figure out where they are coming from)
5) everyone should have ownership in the problem
6) be provisional instead of certain (never say never)
, ● avoidance systems Answer: - conflict doesn't exist if you avoid it
- tension builds even though there is denial of problem
- if there is conflict do it on your own
- don't express strong feelings
● collaborative systems Answer: - creating time to talk about issues
(dinner, meetings)
- deal with people directly
- strong feelings are seen as normal and allowed
- say openly how you are feeling
- help is offered to fix problem
● aggressive systems Answer: - survival of the strongest
- brutally honest even when not necessary
- don't ever back down
- if someone attacks you have to fight back
- show your emotions even if it hurts someone
● signs of destructive conflict Answer: - The feeling of rejection
- No progress being made
- The feeling of walking on eggshells
