WGU C182 Introduction to IT Questions
and Correct Answers/ Latest Update /
Already Graded
Information Technology
Ans: The technology used in creating, maintaining, and making
information accessible.
IT Professional Roles
Ans: Administration and Support
System Administrator
Ans: Maintains all aspects of the system including hardware,
software, and programming.
Network Administrator
Ans: In charge of all aspects of the computer network
Database Administrator
Ans: Focuses on the design, development, and support of
database management systems (DBMSs).
All rights reserved © 2025/ 2026 |
, Page |2
Security Administrator
Ans: Installs, configures, and administers firewall security to
protect systems and proactively work to stop intrusions.
Web Administrator
Ans: Installs, configures, maintains, secures, and troubleshoots
web severs.
Support IT Professionals
Ans: Help desk and training.
Information
Ans: Processed data.
DIKW Hierarchy
Ans: Defines the transition of data to information from
knowledge to wisdom. (Data Information Knowledge Wisdom)
Data in DIKW
All rights reserved © 2025/ 2026 |
, Page |3
Ans: The input directly received by the user (or computer). It is
generally not usable until it has been converted into a relevant
form.
Information in DIKW
Ans: Having been inferred from data; one or more processes
have been applied to the data to transform it into a more useful
form.
Knowledge in DIKW
Ans: Information that has been put to use; information placed
into a context. Refined information such that the user of the
knowledge is able to call forth only relevant portions of
information when needed.
Wisdom in DIKW
Ans: Provides a social setting to knowledge; an understanding
of the "why". Can only come by having both knowledge and
experience.
Information Systems
All rights reserved © 2025/ 2026 |
, Page |4
Ans: A collection of data and information used to support the
management of an organization. Also refers to the technical
components and human resources that enable the assembly,
storage, and processing of data and the delivery of information.
This has existed for a lot longer than computers.
Characteristics of Quality Data
Ans: Relevance - the data being used must apply directly to the
decision being made
Timely - data must be efficient and must be provided in a timely
manner
Thorough - the data must be complete
Accurate - data should be captured only once, where possible
and should be captured as close to the point of activity as
possible.
Reliable - data should reflect stable and consistent data
collection processes across collections points and over time
IPOS
All rights reserved © 2025/ 2026 |