RSES)m.7THm.EDITIONm.BYm.ELIZABETHm.C.m.ARNOLD;m.KATHLEENm.UNDERMANm.BOGGS
Effectivem.communicationm.withm.clients,m.families,m.andm.professionalm.colleaguesm.startsm.here!m.Withm.Inter
personalm.Relationships:m.Professionalm.Communicationm.Skillsm.form.Nurses,m.7thm.Edition,m.you‘llm.seem.h
owm.goodm.communicationm.skillsm.canm.leadm.tom.achievingm.treatmentm.goalsm.inm.healthm.care.m.Clearm.gui
delinesm.showm.howm.youm.canm.enhancem.them.nurse-
clientm.relationshipm.throughm.provenm.communicationm.strategiesm.asm.wellm.asm.principlesm.drawnm.fromm.n
ursing,m.psychology,m.andm.relatedm.theoreticalm.frameworks.m.Andm.you‘llm.seem.howm.tom.applym.theorym.to
m.real-lifem.practice m.withm.casem.studies,m.interactivem.exercises,m.andm.evidence-
basedm.practicem.studies.m.Am.two-
timem.winnerm.ofm.them.AJNm.Bookm.ofm.them.Yearm.award,m.thism.bookm.ism.updatedm.tom.emphasizem.interdis
ciplinarym.communicationm.andm.QSENm.competencies.m.Fromm.expertm.nursingm.educatorsm.Elizabethm.Arn
oldm.andm.Kathleenm.Undermanm.Boggs,m.thism.comprehensive,m.market-
leadingm.textm.ism.unmatchedm.form.helpingm.nursesm.developm.effectivem.communicationm.skills!
Table of contents
m. m.
PARTm.I:m.Conceptualm.Foundationsm.ofm.Interpersonalm.Relationshipsm.andm.Professionalm.Commu
nicationm.Skills
1. Theory-Basedm.Perspectivesm.andm.Contemporarym.Dynamics
2. Professionalm.Guidesm.form.Nursingm.Communication
3. Clinicalm.Judgmentm.andm.Ethicalm.Decisionm.Making
4. Claritym.andm.Safetym.inm.Communication
PARTm.II:m.Essentialm.Communicationm.Skills
5. Developingm.Therapeuticm.Communicationm.Skills
6. Variationm.inm.Communicationm.Styles
7. Interculturalm.Communication
8. Therapeuticm.Communicationm.inm.Groups
,PARTm.III:m.Therapeuticm.Interpersonalm.Relationshipm.Skills
, 9. Self-Conceptm.inm.Professionalm.Interpersonalm.Relationships
10. Developingm.Therapeuticm.Relationships
11. Bridgesm.andm.Barriersm.inm.Therapeuticm.Relationships
12. Communicatingm.withm.Families
13. Resolvingm.Conflictsm.Betweenm.Nursem.andm.Client
PARTm.IV:m.Communicatingm.tom.Fosterm.Healthm.Literacym.andm.Healthm.Promotionm.andm.Preventi
onm.ofm.Diseasem.Amongm.Diversem.Populations
14. Communicatingm.tom.Encouragem.Healthm.Literacym.andm.Healthm.Promotionm.andm.Preventionm.ofm.Disease
15. Healthm.Teachingm.andm.Coaching
16. Empowerment-Orientedm.Communicationm.Strategiesm.tom.Reducem.Stress
PARTm.V:m.Accommodatingm.Clientsm.withm.Specialm.Communicationm.Needs
17. Communicatingm.withm.Clientsm.Experiencingm.Communicationm.Deficits
18. Communicatingm.withm.Children
19. Communicatingm.withm.Olderm.Adults
20. Communicatingm.withm.Clientsm.inm.Crisis
21. Communicatingm.withm.Clientsm.andm.Familiesm.atm.Endm.ofm.Life
PARTm.VI:m.Collaborativem.andm.Professionalm.Communication
22. Rolem.Relationshipsm.andm.Interpersonalm.Communication
23. Communicatingm.withm.Otherm.Healthm.Professionals
24. Communicatingm.form.Continuitym.ofm.Care
25. Documentationm.inm.anm.Electronicm.Era
26. Communicationm.atm.them.Pointm.ofm.Care:m.Applicationm.ofm.e-Healthm.Technologies