Review 2025/2026 | Complete Study Guide
The most critical course of action in restorative drying is to ___________________
_______________ and begin __________________ as soon as possible. - correct
answerRespond Quickly & Mitagation
All restorers should follow the standard of care for the water restoration profession
developed by the restoration industry entitled the IICRC _____________________. -
correct answerS500 Standard
To help protect technicians from the many hazards associated with contaminated water
losses, restorers need to have ready access to several items. These items protect for all
____________________ _________________ to the body. - correct answerPotential
Exposures
Respiratory protection regulations state that the employer must provide:
_____________________________________________
_____________________________________________
_____________________________________________ - correct answerMedical
Evaluation
Fit Testing
Training
The contract clearly states the agreement between the building owner and the
restoration contractor. The form specifies who is responsible for payment and should be
signed ______________________ work begins. - correct answerBefore
The technician's first responsibility when arriving at a water damage site is to identify,
communicate and eliminate ______________ _________________ if reasonably
possible. - correct answerSafety Hazards
Federal regulations apply to the handling of _________ based paint and asbestos. -
correct answerLead
After safety concerns have been addressed and the initial water source has been
stopped, the restorer must complete an evaluation of the water's migration through the
structure. During this process, the restorer inspects all _________________
____________________ areas. - correct answerPotentially Affected
The ultimate goal is to find the "edge" of water migration, which moves in a three-
dimensional path throughout the structure. This is accomplished across carpeted
surfaces using a ______________ _______________, and across most hard surfaces
, using a ______________________________ (non-penetrating) moisture meter. -
correct answerMoisture Sensor
Non-invasive
Water from a clean source with no substantial risk of causing sickness or discomfort is
said to be _____________________ ____ water. - correct answerCategory 1
Water that has a significant degree of chemical, biological and/or physical
contamination and a potential to cause sickness or discomfort is __________________
____. - correct answerCategory 2
Cleaning procedures must be employed before the drying of a Category 2 water loss
can continue. At a minimum, affected __________________ must be removed and
disposed of, and carpet must be thoroughly cleaned using a hot water extraction
method. - correct answerCarpet Pads
When water intrusion results from a grossly unsanitary source or carries
___________________ (disease causing) agents, it is said to be Category 3. - correct
answerPathogenic
Worker and occupant __________________ and safety are the first priority on every
sewage loss. Areas affected by Category 3 water intrusion are marked and posted as
potentially hazardous. - correct answerHealth
Various cleaning and decontamination procedures must be used on Category 3 water
losses, including the removal of all ________________ _________________ materials
affected by the water intrusion. - correct answerHighly Porous
When resistance is encountered and performing proper services in a Category 3 water
loss becomes a challenge, restorers ______________ ________________ immediately
to prevent liability and address the conflict. - correct answerStop Work
Third party experts are commonly referred to as Indoor Environmental Professionals, or
________. - correct answerIEP's
Losses where regulated or hazardous materials have contaminated the structure do not
change the _______________________ of water. - correct answerCategory
Pre-existing conditions should be identified, documented and communicated to all
________________ ________________________ parties during the initial inspection. -
correct answerMartially Interested
When carpet delamination (the loss of integrity in the adhesives used to laminate the
_____________________ and ________________________ backings) has occurred,
further damage is very likely. For this reason, when extensive carpet delamination is