Page 1 of 97
“QUALITY MANAGEMENT FINAL EXAM 2025 “ NEWEST UPDATED EXAM 2025 – 2026
SOLVED QUESTIONS & ANSWERS VERIFIED 100% GRADED A+ (LATEST VERSION)
WELL REVISED AND HIGHLY RECOMMENDALE| ALREADY PASSED!!
Quality Management | Final Exam Study
Which of the following is the least useful sales forecasting model to use when
sales are increasing?
a) Trend adjusted exponential smoothing
b) Simple mean
c) Exponential smoothing
d) Weighted moving average
e) Naive
b) Simple mean
Which is typically the most difficult data pattern to predict?
a) Horizontal
b) Trend
c) Level
d) Seasonality
e) Cycle
e) Cycle
The first step in forecasting is:
a) determine what data is available.
b) decide what to forecast.
c) evaluate and analyze appropriate data.
d) select and test the forecast model.
e) establish the forecast accuracy requirements.
b) decide what to forecast.
, Page 2 of 97
In exponential smoothing, which of the following values α would generate the
most stable forecast where Ft+1 = α.At + (1-α)Ft?
a) 0.10
b) 0.25
c) 0.50
d) 0.75
e) 1.00
a) 0.10
Suppose that you are using the exponential smoothing forecasting method,
and this period's forecast (Ft) was 100% accurate (i.e., no error). If α=.5, which
of the following is definitely true?
a) Next period's forecast will also be 100% accurate.
b) Next period's forecast equals this period's actual.
c) This period's forecast must be thrown out, and next period's forecast equals
Ft-1 + α(At-1α - Ft-1).
d) Next period's forecast equals 50% of this period's forecast.
e) Next period's forecast equals 50% more than this period's forecast.
b) Next period's forecast equals this period's actual.
Which of the following forecasting methods would be most accurate if demand
were rapidly decreasing?
a) 3-month moving average
b) 6-month moving average
c) 12-month moving average
d) Simple mean
a) 3-month moving average
Which of the following is a reason capacity and location decisions are usually
made simultaneously?
a) in order to get them in the operating budget on a consistent basis
b) it makes it easier to understand capacity
c) often there is not enough time available to separate them
d) the require the same types of information
e) the size of a new facility may affect its location
e) the size of a new facility may affect its location
, Page 3 of 97
Investments in building or purchasing long-term production facilities are
inherently risky due to ________.
a) uncertainty in forecasting future demands
b) unexpected changes in interest rates
c) corporate mergers
d) rapid technology changes
a) uncertainty in forecasting future demands
Input measures of capacity work better when a company produces
__________.
a) discrete items
b) a single product
c) liquids
d) many different products
d) many different products
The maximum output rate that can be achieved by a facility under ideal
conditions is _________.
a) utilization
b) design capacity
c) effective capacity
d) ultimate capacity
e) temporary capacity
b) design capacity
The ratio of actual output rate to capacity is ___________.
a) effectiveness
b) effective capacity
c) throughput
d) utilization
e) productivity
d) utilization
The best operating levels is the volume of output that results in the _________.
a) lower average unit cost
b) most revenue
c) maximum use of machinery
, Page 4 of 97
d) best quality
e) optimum product mix
a) lowest average unit cost
Your author indicates that although statistical inspection is an important
approach to improving quality, it is inherently:
A. wrong
B. evil
C. reactive
D. difficult
E. philosophical
C. reactive
Which one of the following is an industry not eligible for the MBNQA?
A. manufacturing firms
B. service sector firms
C. healthcare firms
D. consulting firms
E. not-for- profit firms
E. not-for- profit firms
Which one of the following is an industry not eligible for the MBNQA?
A. manufacturing firms
B. service sector firms
C. public sector organizations
D. healthcare firms
E. consulting firms
E. consulting firms, ( 2 alike answer is E)
The MBNQA is not open to
A. small companies (less than 500 employees)
B. service providers
C. health care companies
D. large companies (over 500 employees)
E. not-for-profit organizations
E. not-for-profit organizations
How many winners of the MBNQA can there be each year?
A. 1
“QUALITY MANAGEMENT FINAL EXAM 2025 “ NEWEST UPDATED EXAM 2025 – 2026
SOLVED QUESTIONS & ANSWERS VERIFIED 100% GRADED A+ (LATEST VERSION)
WELL REVISED AND HIGHLY RECOMMENDALE| ALREADY PASSED!!
Quality Management | Final Exam Study
Which of the following is the least useful sales forecasting model to use when
sales are increasing?
a) Trend adjusted exponential smoothing
b) Simple mean
c) Exponential smoothing
d) Weighted moving average
e) Naive
b) Simple mean
Which is typically the most difficult data pattern to predict?
a) Horizontal
b) Trend
c) Level
d) Seasonality
e) Cycle
e) Cycle
The first step in forecasting is:
a) determine what data is available.
b) decide what to forecast.
c) evaluate and analyze appropriate data.
d) select and test the forecast model.
e) establish the forecast accuracy requirements.
b) decide what to forecast.
, Page 2 of 97
In exponential smoothing, which of the following values α would generate the
most stable forecast where Ft+1 = α.At + (1-α)Ft?
a) 0.10
b) 0.25
c) 0.50
d) 0.75
e) 1.00
a) 0.10
Suppose that you are using the exponential smoothing forecasting method,
and this period's forecast (Ft) was 100% accurate (i.e., no error). If α=.5, which
of the following is definitely true?
a) Next period's forecast will also be 100% accurate.
b) Next period's forecast equals this period's actual.
c) This period's forecast must be thrown out, and next period's forecast equals
Ft-1 + α(At-1α - Ft-1).
d) Next period's forecast equals 50% of this period's forecast.
e) Next period's forecast equals 50% more than this period's forecast.
b) Next period's forecast equals this period's actual.
Which of the following forecasting methods would be most accurate if demand
were rapidly decreasing?
a) 3-month moving average
b) 6-month moving average
c) 12-month moving average
d) Simple mean
a) 3-month moving average
Which of the following is a reason capacity and location decisions are usually
made simultaneously?
a) in order to get them in the operating budget on a consistent basis
b) it makes it easier to understand capacity
c) often there is not enough time available to separate them
d) the require the same types of information
e) the size of a new facility may affect its location
e) the size of a new facility may affect its location
, Page 3 of 97
Investments in building or purchasing long-term production facilities are
inherently risky due to ________.
a) uncertainty in forecasting future demands
b) unexpected changes in interest rates
c) corporate mergers
d) rapid technology changes
a) uncertainty in forecasting future demands
Input measures of capacity work better when a company produces
__________.
a) discrete items
b) a single product
c) liquids
d) many different products
d) many different products
The maximum output rate that can be achieved by a facility under ideal
conditions is _________.
a) utilization
b) design capacity
c) effective capacity
d) ultimate capacity
e) temporary capacity
b) design capacity
The ratio of actual output rate to capacity is ___________.
a) effectiveness
b) effective capacity
c) throughput
d) utilization
e) productivity
d) utilization
The best operating levels is the volume of output that results in the _________.
a) lower average unit cost
b) most revenue
c) maximum use of machinery
, Page 4 of 97
d) best quality
e) optimum product mix
a) lowest average unit cost
Your author indicates that although statistical inspection is an important
approach to improving quality, it is inherently:
A. wrong
B. evil
C. reactive
D. difficult
E. philosophical
C. reactive
Which one of the following is an industry not eligible for the MBNQA?
A. manufacturing firms
B. service sector firms
C. healthcare firms
D. consulting firms
E. not-for- profit firms
E. not-for- profit firms
Which one of the following is an industry not eligible for the MBNQA?
A. manufacturing firms
B. service sector firms
C. public sector organizations
D. healthcare firms
E. consulting firms
E. consulting firms, ( 2 alike answer is E)
The MBNQA is not open to
A. small companies (less than 500 employees)
B. service providers
C. health care companies
D. large companies (over 500 employees)
E. not-for-profit organizations
E. not-for-profit organizations
How many winners of the MBNQA can there be each year?
A. 1
