IBUS 401 FINAL EXAM USC 2026 EXAM STUDY
GUIDE COMPLETE QUESTIONS AND
SOLUTIONS
◉ Cross cultural communication. Answer: business communication
can be interpreted differently depending on the cultural orientation
of a particular country
◉ Language. Answer: language is a symbolic code of communication
consisting of a set of sounds with understood meanings and rules for
constructing messages
◉ Language Accomodation. Answer: an individual is more receptive
to someone who he/she perceives as similar because similarity
breeds attraction
◉ Language inferiority complex. Answer: ethnolinguistic vitality of
the language
◉ direct vs indirect communications. Answer: no? conditional yes?
counterquestion? delayed answer...
,◉ Silence and verbal overkill. Answer: silence as a control, or sign to
continue. silence as a guilt or silence as exaggeration
◉ communications styles. Answer: -use of praise
-formality
-slang and jargon
-euphemisms
-idioms
◉ nonverbal communication. Answer: -body movements
-gestures
-touching
-facial expressions
-gazing
-tone of voice
◉ what are the two challenges of non-verbal communications.
Answer: - tone of voice
-proxemics
-body position and gestures
- facial expressions and eye contact
, ◉ Graham's four stage model of business negotiations. Answer: -
non-task sounding or relationship buildings
-task related exchange of information
-persuasion
-making concessions and reaching agreement
◉ conflict resolution. Answer: -confrontation (france, brazil, USA)
versus politeness and restraint (japan, malaysia)
- collectivists prefer resolution styles that show concern for others
(mexico)
◉ Cultural field. Answer: refers to the culturally based elements of a
person's background that influence communication
◉ high context message. Answer: A high context message is one in
which most of the information is either in the physical context or
internalized in the person, while very little is in the coded, explicit,
transmitted part of the message.
◉ Slang. Answer: slang is an informal usage of language typically
more playful and associated with a particular subgroup.
◉ Directness in communications is associated with individualist
cultures and indirectness with collectivist cultures.. Answer: true
GUIDE COMPLETE QUESTIONS AND
SOLUTIONS
◉ Cross cultural communication. Answer: business communication
can be interpreted differently depending on the cultural orientation
of a particular country
◉ Language. Answer: language is a symbolic code of communication
consisting of a set of sounds with understood meanings and rules for
constructing messages
◉ Language Accomodation. Answer: an individual is more receptive
to someone who he/she perceives as similar because similarity
breeds attraction
◉ Language inferiority complex. Answer: ethnolinguistic vitality of
the language
◉ direct vs indirect communications. Answer: no? conditional yes?
counterquestion? delayed answer...
,◉ Silence and verbal overkill. Answer: silence as a control, or sign to
continue. silence as a guilt or silence as exaggeration
◉ communications styles. Answer: -use of praise
-formality
-slang and jargon
-euphemisms
-idioms
◉ nonverbal communication. Answer: -body movements
-gestures
-touching
-facial expressions
-gazing
-tone of voice
◉ what are the two challenges of non-verbal communications.
Answer: - tone of voice
-proxemics
-body position and gestures
- facial expressions and eye contact
, ◉ Graham's four stage model of business negotiations. Answer: -
non-task sounding or relationship buildings
-task related exchange of information
-persuasion
-making concessions and reaching agreement
◉ conflict resolution. Answer: -confrontation (france, brazil, USA)
versus politeness and restraint (japan, malaysia)
- collectivists prefer resolution styles that show concern for others
(mexico)
◉ Cultural field. Answer: refers to the culturally based elements of a
person's background that influence communication
◉ high context message. Answer: A high context message is one in
which most of the information is either in the physical context or
internalized in the person, while very little is in the coded, explicit,
transmitted part of the message.
◉ Slang. Answer: slang is an informal usage of language typically
more playful and associated with a particular subgroup.
◉ Directness in communications is associated with individualist
cultures and indirectness with collectivist cultures.. Answer: true
