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Leadership Roles and Management Functions in Nursing:
Theory and Application
Bessie L. Marquis, and Carol J. Huston
9th Edition
PlusBay.Plus
,Table of Contents
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Chapter 01: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
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Requisites for Successful Leadership and Management
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Chapter 02: Classical Views of Leadership and Management
wq wq wq wq wq wq wq 8
Chapter 03: Twenty-First-Century Thinking About Leadership and Management
wq wq wq wq wq wq wq 15
Chapter 04: Ethical Issues
wq wq wq 23
Chapter 05: Legal and Legislative Issues
wq wq wq wq wq 31
Chapter 06: Patient, Subordinate, Workplace, and Professional Advocacy
wq wq wq wq wq wq wq 38
Chapter 07: Organizational Planning
wq wq wq 45
Chapter 08: Planned Change
wq wq wq 52
Chapter 09: Time Management
wq wq wq 58
Chapter 10: Fiscal Planning
wq wq wq 65
Chapter 11: Career Planning and Development in Nursing
wq wq wq wq wq wq wq 72
Chapter 12: Organizational Structure
wq wq wq 79
Chapter 13: Organizational, Political, and Personal Power
wq wq wq wq wq wq 85
Chapter 14:
wq wq Organizing Patient Care wq wq 92
Chapter 15:
wq wq Employee Recruitment, Selection, Placement, and Indoctrination
wq wq wq wq wq 98
Chapterwq 16: wq Socializing and Educating Staff in a Learning Organization
wq wq wq wq wq wq wq 105
Chapterwq 17: wq Staffing Needs and Scheduling Policies
wq wq wq wq 112
Chapterwq 18: wq Creating a Motivating Climate
wq wq wq 119
Chapterwq 19: wq Organizational, Interpersonal, and Group Communication
wq wq wq wq 126
Chapterwq 20: wq Delegation 133
Chapterwq 21: wq Effective Conflict Resolution and Negotiation
wq wq wq wq 140
Chapterwq 22: Collective Bargaining, Unionization, and Employment Laws
wq wq wq wq wq wq 146
Chapterwq 23: Quality Control
wq wq 153
Chapter 24:
wq Performance Appraisal
wq wq 160
Chapter 25:
wq Problem Employees: Rule Breakers, Marginal Employees, and the Chemically
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or Psychologically Impaired
wq wq 167
PlusBay.Plus
,TestwqBankwq-
Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical Re
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asoning: Requisites for Successful Leadership and Management
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MULTIPLE CHOICE wq
1. What statement is true regarding decision making?
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a. It is an analysis of a situation
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b. It is closely related to evaluation
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c. It involves choosing between courses of action
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d. It is dependent upon finding the cause of a problem
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ANS: C wqwq
Decision making is a complex cognitive process often defined as choosing a particular
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course of action. Problem solving is part of decision making and is a systematic proces
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s that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to
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as reflective thinking, is related to evaluation and has a broader scope than decision
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making and problem solving. wq wq wq
2. What is a weakness of the traditional problem-solving model?
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a. Its need for implementation time
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b. Its lack of a step requiring evaluation of results
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c. Its failure to gather sufficient data
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d. Its failure to evaluate alternatives
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ANS: A wqwq
The traditional problem-
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s o l v i n gWW
mWo d.eTl iBs Sl eMs s.eWffSe ct i ve when time constraints are a consideration. Decision m
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aking can occur without the full analysis required in problem
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solving. Because problem solving attempts to identify the root problem in situations, m
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uch time and energy are spent on identifying the real problem.
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3. Which of the following statements is true regarding decision making?
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a. Scientific methods provide identical decisions by different individuals for the sa
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me problems wq
b. Decisions are greatly influenced by each person's value system
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c. Personal beliefs can be adjusted for when the scientific approach to prob
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lem solving is used wq wq wq
d. Past experience has little to do with the quality of the decision
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ANS: B wqwq
Values, life experience, individual preference, and individual ways of thinking will i
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nfluence a person's decision making. No matter how objective the criteria will be, v
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alue judgments will always play a part in a person's decision making, either consci
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ously or subconsciously.
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4. What influences the quality of a decision most often?
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a. The decision maker's immediate superior
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b. The type of decision that needs to be made
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c. Questions asked and alternatives generated wq wq wq wq
d. The time of day the decision is made
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1 | P a g
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e
, TestwqBankwq-
Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
ANS: C wqwq
The greater the number of alternatives that can be generated by the decision maker, th
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e better the final decision will be. The alternatives generated and the final choices are l
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imited by each person's value system.
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5. What does knowledge about good decision making lead one to believe?
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a. Good decision makers are usually right-brain, intuitive thinkers
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b. Effective decision makers are sensitive to the situation and to others
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c. Good decisions are usually made by left-brain, logical thinkers
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d. Good decision making requires analytical rather than creative processes
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ANS: B wqwq
Good decision makers seem to have antennae that make them particularly sensitive to ot
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her people and situations. Left-
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brain thinkers are typically better at processing language, logic, numbers, and sequential
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ordering, whereas right-
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brain thinkers excel at nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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a. The planning process of management
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b. The evaluation phase of the executive role
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c. One step in the problem-solving process
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d. Required to justify the need for scarce items wq wq wq wq wq wq wq
ANS: C wqwq
Decision making is a complex, cognitive process often defined as choosing a particular
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course of action. Decision making, one step in the problem-
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solving process, is an important task that relies heavily on criticWalWtW
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nkTiB
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d Wc lSi n i c a l
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reasoning skills. wq
7. If decision making is triggered by a problem with what does it end?
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a. An alternative problem
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b. A chosen course of action
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c. An action that guarantees success
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d. A restatement of the solution
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ANS: B wqwq
A decision is made when a course of action has been chosen. Problem solving is part
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of decision making and is a systematic process that focuses on analyzing a difficult situ
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ation. Problem solving always includes a decision-making step.
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8. Why do our values often cause personal conflict in decision making?
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a. Some values are not realistic or healthy
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b. Not all values are of equal worth
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c. Our values remain unchanged over time
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d. Our values often collide with one another
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ANS: D wqwq
Values, life experience, individual preference, and individual ways of thinking will infl
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uence a person's decision making. No matter how objective the criteria will be, value j
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udgments will always play a part in a person's decision making, either consciously or
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subconsciously.
2 | P a g e
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Leadership Roles and Management Functions in Nursing:
Theory and Application
Bessie L. Marquis, and Carol J. Huston
9th Edition
PlusBay.Plus
,Table of Contents
wq wq
Chapter 01: Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning:
wq wq wq wq wq wq wq wq wq wq
Requisites for Successful Leadership and Management
wq wq wq wq wq 1
Chapter 02: Classical Views of Leadership and Management
wq wq wq wq wq wq wq 8
Chapter 03: Twenty-First-Century Thinking About Leadership and Management
wq wq wq wq wq wq wq 15
Chapter 04: Ethical Issues
wq wq wq 23
Chapter 05: Legal and Legislative Issues
wq wq wq wq wq 31
Chapter 06: Patient, Subordinate, Workplace, and Professional Advocacy
wq wq wq wq wq wq wq 38
Chapter 07: Organizational Planning
wq wq wq 45
Chapter 08: Planned Change
wq wq wq 52
Chapter 09: Time Management
wq wq wq 58
Chapter 10: Fiscal Planning
wq wq wq 65
Chapter 11: Career Planning and Development in Nursing
wq wq wq wq wq wq wq 72
Chapter 12: Organizational Structure
wq wq wq 79
Chapter 13: Organizational, Political, and Personal Power
wq wq wq wq wq wq 85
Chapter 14:
wq wq Organizing Patient Care wq wq 92
Chapter 15:
wq wq Employee Recruitment, Selection, Placement, and Indoctrination
wq wq wq wq wq 98
Chapterwq 16: wq Socializing and Educating Staff in a Learning Organization
wq wq wq wq wq wq wq 105
Chapterwq 17: wq Staffing Needs and Scheduling Policies
wq wq wq wq 112
Chapterwq 18: wq Creating a Motivating Climate
wq wq wq 119
Chapterwq 19: wq Organizational, Interpersonal, and Group Communication
wq wq wq wq 126
Chapterwq 20: wq Delegation 133
Chapterwq 21: wq Effective Conflict Resolution and Negotiation
wq wq wq wq 140
Chapterwq 22: Collective Bargaining, Unionization, and Employment Laws
wq wq wq wq wq wq 146
Chapterwq 23: Quality Control
wq wq 153
Chapter 24:
wq Performance Appraisal
wq wq 160
Chapter 25:
wq Problem Employees: Rule Breakers, Marginal Employees, and the Chemically
wq wq wq wq wq wq wq wq wq
or Psychologically Impaired
wq wq 167
PlusBay.Plus
,TestwqBankwq-
Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
Chapter 1: Decision Making, Problem Solving, Critical Thinking, and Clinical Re
wq wq wq wq wq wq wq wq wq wq
asoning: Requisites for Successful Leadership and Management
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MULTIPLE CHOICE wq
1. What statement is true regarding decision making?
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a. It is an analysis of a situation
wq wq wq wq wq wq
b. It is closely related to evaluation
wq wq wq wq wq
c. It involves choosing between courses of action
wq wq wq wq wq wq
d. It is dependent upon finding the cause of a problem
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ANS: C wqwq
Decision making is a complex cognitive process often defined as choosing a particular
wq wq wq wq wq wq wq wq wq wq wq wq wq
course of action. Problem solving is part of decision making and is a systematic proces
wq wq wq wq wq wq wq wq wq wq wq wq wq wq
s that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to
wq wq wq wq wq wq wq wq wq wq wq wq
as reflective thinking, is related to evaluation and has a broader scope than decision
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making and problem solving. wq wq wq
2. What is a weakness of the traditional problem-solving model?
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a. Its need for implementation time
wq wq wq wq
b. Its lack of a step requiring evaluation of results
wq wq wq wq wq wq wq wq
c. Its failure to gather sufficient data
wq wq wq wq wq
d. Its failure to evaluate alternatives
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ANS: A wqwq
The traditional problem-
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s o l v i n gWW
mWo d.eTl iBs Sl eMs s.eWffSe ct i ve when time constraints are a consideration. Decision m
wq wq wq wq wq wq wq wq wq
aking can occur without the full analysis required in problem
wq wq wq wq wq wq wq wq wq
solving. Because problem solving attempts to identify the root problem in situations, m
wq wq wq wq wq wq wq wq wq wq wq wq
uch time and energy are spent on identifying the real problem.
wq wq wq wq wq wq wq wq wq wq
3. Which of the following statements is true regarding decision making?
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a. Scientific methods provide identical decisions by different individuals for the sa
wq wq wq wq wq wq wq wq wq wq
me problems wq
b. Decisions are greatly influenced by each person's value system
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c. Personal beliefs can be adjusted for when the scientific approach to prob
wq wq wq wq wq wq wq wq wq wq wq
lem solving is used wq wq wq
d. Past experience has little to do with the quality of the decision
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ANS: B wqwq
Values, life experience, individual preference, and individual ways of thinking will i
wq wq wq wq wq wq wq wq wq wq wq
nfluence a person's decision making. No matter how objective the criteria will be, v
wq wq wq wq wq wq wq wq wq wq wq wq wq
alue judgments will always play a part in a person's decision making, either consci
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ously or subconsciously.
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4. What influences the quality of a decision most often?
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a. The decision maker's immediate superior
wq wq wq wq
b. The type of decision that needs to be made
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c. Questions asked and alternatives generated wq wq wq wq
d. The time of day the decision is made
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1 | P a g
wq wq wq wq
e
, TestwqBankwq-
Leadership Roles and Management Functions in Nursing: Theory and Application, 9th Edition (Marquis, 2018)
ANS: C wqwq
The greater the number of alternatives that can be generated by the decision maker, th
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e better the final decision will be. The alternatives generated and the final choices are l
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
imited by each person's value system.
wq wq wq wq wq
5. What does knowledge about good decision making lead one to believe?
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a. Good decision makers are usually right-brain, intuitive thinkers
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b. Effective decision makers are sensitive to the situation and to others
wq wq wq wq wq wq wq wq wq wq
c. Good decisions are usually made by left-brain, logical thinkers
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d. Good decision making requires analytical rather than creative processes
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ANS: B wqwq
Good decision makers seem to have antennae that make them particularly sensitive to ot
wq wq wq wq wq wq wq wq wq wq wq wq wq
her people and situations. Left-
wq wq wq wq
brain thinkers are typically better at processing language, logic, numbers, and sequential
wq wq wq wq wq wq wq wq wq wq wq w
ordering, whereas right-
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brain thinkers excel at nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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a. The planning process of management
wq wq wq wq
b. The evaluation phase of the executive role
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c. One step in the problem-solving process
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d. Required to justify the need for scarce items wq wq wq wq wq wq wq
ANS: C wqwq
Decision making is a complex, cognitive process often defined as choosing a particular
wq wq wq wq wq wq wq wq wq wq wq wq wq
course of action. Decision making, one step in the problem-
wq wq wq wq wq wq wq wq wq
solving process, is an important task that relies heavily on criticWalWtW
wq wq hi.
nkTiB
wq ngSaMn.
d Wc lSi n i c a l
wq wq wq wq wq wq wq w
q wq
reasoning skills. wq
7. If decision making is triggered by a problem with what does it end?
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a. An alternative problem
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b. A chosen course of action
wq wq wq wq
c. An action that guarantees success
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d. A restatement of the solution
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ANS: B wqwq
A decision is made when a course of action has been chosen. Problem solving is part
wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq wq
of decision making and is a systematic process that focuses on analyzing a difficult situ
wq wq wq wq wq wq wq wq wq wq wq wq wq wq
ation. Problem solving always includes a decision-making step.
wq wq wq wq wq wq wq
8. Why do our values often cause personal conflict in decision making?
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a. Some values are not realistic or healthy
wq wq wq wq wq wq
b. Not all values are of equal worth
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c. Our values remain unchanged over time
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d. Our values often collide with one another
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ANS: D wqwq
Values, life experience, individual preference, and individual ways of thinking will infl
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uence a person's decision making. No matter how objective the criteria will be, value j
wq wq wq wq wq wq wq wq wq wq wq wq wq wq
udgments will always play a part in a person's decision making, either consciously or
wq wq wq wq wq wq wq wq wq wq wq wq wq wq
subconsciously.
2 | P a g e
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