CAPSTONE HRM 6698 EXAM 2025 QUESTIONS AND
VERIFIED ANSWERS
Strategic Management – CORRECT ANSWER ✅
The processes and activities used to formulate HR objectives, practices, and policies to
meet the short and long-range organizational needs and opportunities, to guide and
lead the change process and to evaluate HR's contributions to organizational
effectiveness.
Rationale: Strategic management aligns HR goals with organizational strategy, ensuring
human capital supports business success.
Workforce Planning and Employment – CORRECT ANSWER ✅
The process of planning, developing, implementing, administering and performing
ongoing evaluation of recruiting, hiring, orientation and organizational exit, to ensure
that the workforce will meet the organization's goals and objectives.
Rationale: Workforce planning ensures that staffing levels and skills align with company
goals and future workforce needs.
Human Resource Development – CORRECT ANSWER ✅
The processes of ensuring that the skills, knowledge, abilities, and performance of the
workforce meet current and future organizational and individual needs through
developing, implementing and evaluating activities and programs addressing employee
training and development, change and performance management and the unique needs
of particular employee groups.
Rationale: HRD focuses on employee growth and performance improvement through
training, learning, and development programs.
Compensation and Benefits – CORRECT ANSWER ✅
The processes of analyzing, developing, implementing, administering, and performing
,ongoing evaluation of a total compensation and benefits system for all employee
groups consistent with human resource management goals.
Rationale: Compensation and benefits systems motivate employees, ensure fairness,
and maintain competitiveness in the labor market.
Employee and Labor Relations – CORRECT ANSWER ✅
The processes of analyzing, developing, implementing, administering and performing
ongoing evaluation of the workplace relationship between employer and employee
(including collective bargaining process and union relationships), in order to maintain
effective relationships and working conditions that balance the employer's needs with
the employees' rights in support of the organizations strategic objectives.
Rationale: Employee relations promote harmony and compliance between employers
and employees, preventing disputes and improving engagement.
Occupational Health, Safety and Security – CORRECT ANSWER ✅
The processes of analyzing, developing, implementing, administering and performing
ongoing evaluation of programs, practices and services to promote the physical and
mental well-being of individuals in the workplace and to protect individuals and the
workplace from unsafe acts, unsafe working conditions and violence.
Rationale: This area protects both the workforce and organization from injuries, health
risks, and security threats.
What is the study of employee relations? – CORRECT ANSWER ✅
Managing the relationship of employees with the organization and each other.
Rationale: Employee relations emphasize trust and communication between staff and
management.
What aspects of the workplace are impacted by employee relations? – CORRECT
ANSWER ✅
Organizational Culture
, Conflict resolutions and workplace investigations
Employee discipline and engagement
Rationale: These aspects determine workplace harmony, satisfaction, and
productivity.
What are the core concepts of employee relations? – CORRECT ANSWER ✅
Fairness and consistency, effective communication; documentation.
Rationale: These principles help HR ensure fair treatment and protect against
legal issues.
Organizational culture consists of – CORRECT ANSWER ✅
Shared values and assumptions of how members will behave.
Rationale: Culture defines workplace behavior, norms, and expectations.
Organizational benefits of engaged employees? – CORRECT ANSWER ✅
Loyalty
Motivation
Improved organizational performance
Rationale: Engaged employees are more productive and less likely to leave the
organization.
What is the relationship between employee engagement and satisfaction? –
CORRECT ANSWER ✅
Engagement is about being interested in the work; satisfaction is about being
happy in the job.
Rationale: Engagement leads to performance, while satisfaction relates to
morale; both are essential but distinct.
Which factors impact employee engagement and productivity? – CORRECT
ANSWER ✅
Teamwork, trust, and information sharing
Management support for the employee and effective communication
VERIFIED ANSWERS
Strategic Management – CORRECT ANSWER ✅
The processes and activities used to formulate HR objectives, practices, and policies to
meet the short and long-range organizational needs and opportunities, to guide and
lead the change process and to evaluate HR's contributions to organizational
effectiveness.
Rationale: Strategic management aligns HR goals with organizational strategy, ensuring
human capital supports business success.
Workforce Planning and Employment – CORRECT ANSWER ✅
The process of planning, developing, implementing, administering and performing
ongoing evaluation of recruiting, hiring, orientation and organizational exit, to ensure
that the workforce will meet the organization's goals and objectives.
Rationale: Workforce planning ensures that staffing levels and skills align with company
goals and future workforce needs.
Human Resource Development – CORRECT ANSWER ✅
The processes of ensuring that the skills, knowledge, abilities, and performance of the
workforce meet current and future organizational and individual needs through
developing, implementing and evaluating activities and programs addressing employee
training and development, change and performance management and the unique needs
of particular employee groups.
Rationale: HRD focuses on employee growth and performance improvement through
training, learning, and development programs.
Compensation and Benefits – CORRECT ANSWER ✅
The processes of analyzing, developing, implementing, administering, and performing
,ongoing evaluation of a total compensation and benefits system for all employee
groups consistent with human resource management goals.
Rationale: Compensation and benefits systems motivate employees, ensure fairness,
and maintain competitiveness in the labor market.
Employee and Labor Relations – CORRECT ANSWER ✅
The processes of analyzing, developing, implementing, administering and performing
ongoing evaluation of the workplace relationship between employer and employee
(including collective bargaining process and union relationships), in order to maintain
effective relationships and working conditions that balance the employer's needs with
the employees' rights in support of the organizations strategic objectives.
Rationale: Employee relations promote harmony and compliance between employers
and employees, preventing disputes and improving engagement.
Occupational Health, Safety and Security – CORRECT ANSWER ✅
The processes of analyzing, developing, implementing, administering and performing
ongoing evaluation of programs, practices and services to promote the physical and
mental well-being of individuals in the workplace and to protect individuals and the
workplace from unsafe acts, unsafe working conditions and violence.
Rationale: This area protects both the workforce and organization from injuries, health
risks, and security threats.
What is the study of employee relations? – CORRECT ANSWER ✅
Managing the relationship of employees with the organization and each other.
Rationale: Employee relations emphasize trust and communication between staff and
management.
What aspects of the workplace are impacted by employee relations? – CORRECT
ANSWER ✅
Organizational Culture
, Conflict resolutions and workplace investigations
Employee discipline and engagement
Rationale: These aspects determine workplace harmony, satisfaction, and
productivity.
What are the core concepts of employee relations? – CORRECT ANSWER ✅
Fairness and consistency, effective communication; documentation.
Rationale: These principles help HR ensure fair treatment and protect against
legal issues.
Organizational culture consists of – CORRECT ANSWER ✅
Shared values and assumptions of how members will behave.
Rationale: Culture defines workplace behavior, norms, and expectations.
Organizational benefits of engaged employees? – CORRECT ANSWER ✅
Loyalty
Motivation
Improved organizational performance
Rationale: Engaged employees are more productive and less likely to leave the
organization.
What is the relationship between employee engagement and satisfaction? –
CORRECT ANSWER ✅
Engagement is about being interested in the work; satisfaction is about being
happy in the job.
Rationale: Engagement leads to performance, while satisfaction relates to
morale; both are essential but distinct.
Which factors impact employee engagement and productivity? – CORRECT
ANSWER ✅
Teamwork, trust, and information sharing
Management support for the employee and effective communication
