PTHA 1409 Unit 4 Exam different
source well answered to pass
Define stress - correct answer ✔✔ a normal response to life, not always negative( can keep us
safe), needed to live/growth/Mature, Something to respond to, negative stress results from an
inability to reach goals that I believed or fear to be unattainable
Define Burnout - correct answer ✔✔ state emotional and physical exhaustion that results from
intense and long lasting professional stress; a dynamic process that is fed by negative self-
concept and negative job attitudes.
Explain how stress affects the body and our perceptions of situations - correct answer ✔✔ -
"Out-of-control" when we feel anxiety
- Miss read/distort situations
- Blow things out of proportion
- Take on unrealistic guilt or internalize and personalize thoughts that have little to do with us
- Distorts reality which increases stress which leads to escalation of anxiety which results in a
positive feedback loop.
-Physical effects on body:
-Physical stress leads to activation of the endocrine system ( sympathetic nervous system)Ex:
headaches, diarrhea, nausea, palpitations, diabetes, high blood pressure, ulcers, collide us,
arthritis, and skin disorder.
Describe the external and internal factors that contribute to the build up of professional stress
(burnout). - correct answer ✔✔ - Internal: BAGS
• Inability to set clear BOUNDARIES between personal and professional needs, (examine your
needs)
• Negative job ATTITUDE (stay present
, • Establishment of unrealistic optimistic GOALS for patients and the failure to meet them.
(realistic goals
• professional's SELF- ESTEEM, negative self-concept
- External:
OOOO
• role ambiguity, (ask clarifying quest., active listening)
• role conflict,
• Environment
• Work overload, (don't overwork, staff rotation, lower staff-patient ratios, mix pt loads)
Identify and discuss general, internal, and external strategies to help control the negative effects
of professional stress (burnout). - correct answer ✔✔ GENERAL INTERVENTIONS
SPARE Rs BED
• cultivating an ability to "STAY PRESENT" or "be here now"
• ASK clarification questions and employing ACTIVE listening skills
• RECOGNIZING that burnout is occurring
• EXAMINE your own needs in becoming a health care provider-identify
- curtail the tendency to overwork (Workaholism is an addiction)
EXTERNAL INTERVENTIONS
Rs
• REQUIRE use of vacation time
-REALISTIC GOALS evaluate goals aiming for realism not a "cure"
• REGULAR staff ROTATION
• lower staff-patient RATIOS
, • mix patient loads
• establish staff support GROUPS
INTERNAL INTERVENTIONS -BED
• lunch break
• regular exercise
• daydreaming or imagery(left brain is the seat of anxiety while the right brain is the source for
release from this pressure)
Action - correct answer ✔✔ Something done or performed; act; deed
Affidavit - correct answer ✔✔ A written declaration upon oath made before an authorized
official
Answer - correct answer ✔✔ A spoken, written reply, or response to a question, letter, or
request
Appeal - correct answer ✔✔ An application or preceding for review by higher tibunal
Assault - correct answer ✔✔ An unlawful, intentional act done to a person, which produced
reasonable apprehension of harm
Battery - correct answer ✔✔ An offensive, intentional unconsented-to touching of a person
Common Law - correct answer ✔✔ The part of American law that is derived from court
decisions rather than from statutes and regulations; judge made
source well answered to pass
Define stress - correct answer ✔✔ a normal response to life, not always negative( can keep us
safe), needed to live/growth/Mature, Something to respond to, negative stress results from an
inability to reach goals that I believed or fear to be unattainable
Define Burnout - correct answer ✔✔ state emotional and physical exhaustion that results from
intense and long lasting professional stress; a dynamic process that is fed by negative self-
concept and negative job attitudes.
Explain how stress affects the body and our perceptions of situations - correct answer ✔✔ -
"Out-of-control" when we feel anxiety
- Miss read/distort situations
- Blow things out of proportion
- Take on unrealistic guilt or internalize and personalize thoughts that have little to do with us
- Distorts reality which increases stress which leads to escalation of anxiety which results in a
positive feedback loop.
-Physical effects on body:
-Physical stress leads to activation of the endocrine system ( sympathetic nervous system)Ex:
headaches, diarrhea, nausea, palpitations, diabetes, high blood pressure, ulcers, collide us,
arthritis, and skin disorder.
Describe the external and internal factors that contribute to the build up of professional stress
(burnout). - correct answer ✔✔ - Internal: BAGS
• Inability to set clear BOUNDARIES between personal and professional needs, (examine your
needs)
• Negative job ATTITUDE (stay present
, • Establishment of unrealistic optimistic GOALS for patients and the failure to meet them.
(realistic goals
• professional's SELF- ESTEEM, negative self-concept
- External:
OOOO
• role ambiguity, (ask clarifying quest., active listening)
• role conflict,
• Environment
• Work overload, (don't overwork, staff rotation, lower staff-patient ratios, mix pt loads)
Identify and discuss general, internal, and external strategies to help control the negative effects
of professional stress (burnout). - correct answer ✔✔ GENERAL INTERVENTIONS
SPARE Rs BED
• cultivating an ability to "STAY PRESENT" or "be here now"
• ASK clarification questions and employing ACTIVE listening skills
• RECOGNIZING that burnout is occurring
• EXAMINE your own needs in becoming a health care provider-identify
- curtail the tendency to overwork (Workaholism is an addiction)
EXTERNAL INTERVENTIONS
Rs
• REQUIRE use of vacation time
-REALISTIC GOALS evaluate goals aiming for realism not a "cure"
• REGULAR staff ROTATION
• lower staff-patient RATIOS
, • mix patient loads
• establish staff support GROUPS
INTERNAL INTERVENTIONS -BED
• lunch break
• regular exercise
• daydreaming or imagery(left brain is the seat of anxiety while the right brain is the source for
release from this pressure)
Action - correct answer ✔✔ Something done or performed; act; deed
Affidavit - correct answer ✔✔ A written declaration upon oath made before an authorized
official
Answer - correct answer ✔✔ A spoken, written reply, or response to a question, letter, or
request
Appeal - correct answer ✔✔ An application or preceding for review by higher tibunal
Assault - correct answer ✔✔ An unlawful, intentional act done to a person, which produced
reasonable apprehension of harm
Battery - correct answer ✔✔ An offensive, intentional unconsented-to touching of a person
Common Law - correct answer ✔✔ The part of American law that is derived from court
decisions rather than from statutes and regulations; judge made
