QUESTIONS AND ANSWERS RATED A+
✔✔Depending on the situation, a warning to your guest about calling the police might
be an appropriate way to defuse the situation. In other cases where you have
determined that police assistance is required, it may be best to not alert the guest to the
fact that you are calling the police. - ✔✔Do Not Judge or Threaten Guests
✔✔Examples of Indirect Strategies - ✔✔Tell the guest you must have the ID approved
by your manager. Enlist the help of the guest's friends to avoid service. Convince the
guest to try a beverage without alcohol.
✔✔Examples of Providing a Reason for Your Actions - ✔✔-It is against the law for me
to sell you alcohol right now.
-I have to see a valid form of ID before I can serve you alcohol.
-I am concerned about your safety if I serve you another drink.
✔✔3 Types of Illegal Alcohol Sales - ✔✔-underage
-third party
-visibly intoxicated
✔✔Common negligence laws - ✔✔-not specific to alcohol sales
-can be applied to illegal alcohol sales
-based on prior court cases
-set a standard for what a reasonablr person would do to prevent a problem
-exist in every jurisdiction
✔✔Dram shop liability laws - ✔✔-specific to alcohol sales
-apply only to licensees and their employees
-explain expectations got preventing illegal alcohol sales
-may sey monetary likits for financial judgements in lawsuits
-exist in somr but not all jurisdictions
✔✔Penalties for underage alcohol sales include - ✔✔-fines
-arrest
-jail time
-financial judgements
✔✔Which types of penalties apply to Servers? - ✔✔-Fines
-Arrest
-Community Service
-Loss of job
-loss of certification
-financial judgment
, ✔✔Which types of penalties apply to Establishment? - ✔✔-Fines
-License suspension
-Loss of income
-license revocation
-financial judgment
✔✔Which types of penalties apply to BOTH the Establishment and the Server? - ✔✔-
Loss of income
-Financial judgment
-Fines
✔✔If you sell to an underage customer... - ✔✔You are responsible for your own actions
and will be held accountable. Your employer is not required to cover your fines..etc.
✔✔What can you do to protect yourself and your establishment, and prevent that illegal
sale from happening? - ✔✔use reasonable effects
✔✔Define "reasonable efforts" - ✔✔Actions you take to prevent illegal alcohol sales and
protect yourself from legal penalties and liability.
✔✔Reasonable efforts cannot guarantee that you will not be held responsible if you
serve illegally but... - ✔✔They reduce the likelihood that you will serve alcohol illegally
and create a case for court.
✔✔Examples of reasonable efforts include - ✔✔-check id
-get trained in a responsible alcohol server course
-suggest food
-monitor guests
-refuse service
-ask questions
-call the police
-call a cab
-suggest non alcoholic drinks
-post signs
-... And more
✔✔The id must be current to be accepted... - ✔✔... An expired id is not acceptable even
if the date of birth indicates legal age
✔✔Commonly acceptable forms of id - ✔✔-drivers license
-state issues id card
-military id
-passport
-green card